REYNA | MALDITA Reviews 

35
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I bought the empress top from them and it’s beautiful!………. Amazing quality and I received so many compliments on my shoot. Definitely worth the price.

Rated 5 out of 5 stars

I had to place a rush order, and the email team was incredibly helpful and responsive in making it happen. The packaging was amazing (I know weird but it counts) everything came beautifully presen... See more

Rated 4 out of 5 stars

Everything, from chatting with the team to fast shipping and refunding when out of stock went smoothly! The set was so so sparkly and pretty, only qualm is that the Serena doesn’t fit so well against... See more

Rated 5 out of 5 stars

Bought my lady couple of items a dress and crystal underwear, let’s just say she was very happy feeling very sexy and classy at the same time. Unique & good value for money. Good customer service an... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Crystal Lingerie and Clothing


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.3

All reviews

(35)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Quality

Received my items and it’s really well made and stunning. Perfect for my NY party trip ! This shop has exceeded my expectations.

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

Fast, Helpful and Worth the Money!

I had to place a rush order, and the email team was incredibly helpful and responsive in making it happen.

The packaging was amazing (I know weird but it counts) everything came beautifully presented in satin bags, which made the product feel extra special. The items themselves looked amazing and were absolutely worth the money.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

TERRIBLE!

I spoke with someone on buying a custom order, when I tried to place the order the link expired so I reached out SEVEAL times to try and get a new link. When I finally got a link the link didn’t work. I sent an email saying it didn’t work and no one even bothered to respond or help me. I ended up having to go in another direction. Terrible customer service and I will be making a TikTok about my experience.

July 20, 2024
Unprompted review
Rated 4 out of 5 stars

Top tier but broke immediately

Everything, from chatting with the team to fast shipping and refunding when out of stock went smoothly! The set was so so sparkly and pretty, only qualm is that the Serena doesn’t fit so well against the skin so I wish I got the blossom instead. Also one of the pieces broke right away/ was broken (a poorly glued or attached segment on the bikini top, so it doesn’t fit that well anymore :/). Beautiful pieces though. Less coverage and surface area than expected. Still seems like some of the best on the online rhinestone lingerie market. 💗

June 14, 2024
Unprompted review
Rated 1 out of 5 stars

If I could I’d rate them a zero

If I could I’d rate them a zero. I waited more than the “12 business days” to write them an email regarding my order( that they had not shipped). First reply was that they were working on it and it would be shipped out in a few days since it had only been a few days over their promise to ship out at the latest in 12 business days( I guess saturdays don’t count). Almost a full month after I paid for the item did they send out a shipping notification and then immediately canceled it( I tried tracking it) the label was created but not picked up. They then emailed me that they had to cancel my order due to it being damaged by the mail courier. I emailed them back twice to see if they could still ship out another order and expedite it. No apology no anything they simply said the refund had been issued and that was that. I still haven’t seen the refund on my account hopefully it’ll appear in the next few days.

April 23, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid! Do not order from this

Do not order from this
Company! Avoid at all cost.I ordered 4 items for a concert that was September 21st. I ordered these items august 14th. It is the 16th of October and I have not received anything. I emailed half way through and told I have to wait 30 days from shipping date to get a refund. I emailed again at 30 days and was refunded for 3 items but not the 4th. You not only have to reach out repeatedly, the business is unhelpful and unprofessional. Now I’m being told to go through my postal service for the remaining item I’m assuming. This place is awful, I regret ordering here and urge you don’t either if you don’t receive your items at all or any reasonable time. The business also does not take responsibility and it most definitely should for crazy shipping issues. Use a more reliable shipper, it’s definitely you’re responsibility.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

It was a wonderful experience to have a…

It was a wonderful experience to have a day tour of the city of dubai. Mr.Munir was our guide for the day and provided a very good insight on te city.Request from the company to send Him on 18th October for Abu Dhabi city tour and ferrari world

October 16, 2022
Unprompted review
Rated 1 out of 5 stars

the website is a scam do not buy from there

i wish i read reviews before ordering because this website is a total scam. i will be warning others never to purchase from this site. customer service is a joke. had to send multiple emails saying my order has not arrived to finally get a response only to be told it was “delivered” but has not been. still waiting for my order when i placed it at the beginning of december 2021. it’s now mid jan 2022. i asked for it to be cancelled as i needed it for a shoot weeks ago and was told it cannot be? so paid for an order i never got.. lovely.

January 15, 2022
Unprompted review
REYNA | MALDITA logo

Reply from REYNA | MALDITA

Hi, we completely understand your frustration however, www.royalmail.com has the proof of delivery and signature therefore when this happens, that usually means it's been delivered. As we stated, to be given more information due to privacy issues we can't have access to, we have already forwarded you the contact number for your local post office so they can give you more details on whom signed for the package and the person that delivered.

Rated 1 out of 5 stars

RIP-Off!

The wreath I received was the size of a plate with a few skimpy leaves. Total rip-off! DO NOT PURCHASE!

October 27, 2021
Unprompted review
REYNA | MALDITA logo

Reply from REYNA | MALDITA

Hi, we can't seem to find your order number on the system. Please email us so we can look into this further. We offer custom sizes and measurements

Rated 5 out of 5 stars

The quality is exceptional worth the…

The quality is exceptional worth the wait packaging is very pretty luxury items not like others crystal design which breaks and cheap

October 6, 2021
Unprompted review
REYNA | MALDITA logo

Reply from REYNA | MALDITA

Thank you Elia, we have strived to improve quality year after year !

Rated 1 out of 5 stars

This company is a total ripoff

This company is a total ripoff. They say wait 10-15 days - I have waited for over 2 months. Horrible company to deal with. If I could give them less than 1 star I would.

October 6, 2021
Unprompted review
REYNA | MALDITA logo

Reply from REYNA | MALDITA

Hi, so sorry to hear this. We always try our best to get the items to you within the time frame, however packages being held at customs is something we cannot control when this happens. This is clearly labelled on our website and also recent potential delays due to health and safety social distancing measures in place when items are in transit.

Rated 5 out of 5 stars

Great brand

Lovely items, delivered early and pretty packaging. Customer service on Instagram is very good too :)

September 22, 2019
Unprompted review
REYNA | MALDITA logo

Reply from REYNA | MALDITA

Thats greta to hear Jasmine ! Thank you

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