Reytid Reviews 

178
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I continually chase them up for a response since March and still not had a response! They are good at taking your money, but when you experience problems with their product, their help is non exis... See more

Rated 1 out of 5 stars

I bought replacement headphone ear pads and a mini jack connector wire via OnBuy. My order arrived with the earpads missing. I sent several messages through the OnBuy site but it was days before Rey... See more

Rated 1 out of 5 stars

Do not buy from here. I bought a replacement mic for HyperX headset through Fruugo. Its been over 2 months, two attempts of "sending" the product because it returned to you? While others have no i... See more

Rated 3 out of 5 stars

Not exactly fit for purpose. Item didn't arrive for a week - Emailed and received a replacement - so it took two weeks to finally arrive. When it did arrive it wasn't exactly fit for purpose. Describe... See more

Company details

  1. Electrical Appliance Wholesaler
  2. Computer Accessories Store
  3. Computer Store
  4. Electrical Wholesaler
  5. Electronics Store
  6. Video Game Store

Information provided by various external sources

Bluetooth In-Ear Headphones / Earphones, Gaming Chat Cables, Bose Cables, Bose Cushions, Beats Cables, Beats Cushions & other Audio Accessories.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

178 reviews

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1-star

No recent history of asking for reviews

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1.7

All reviews

(178)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a product that never arrived…

I ordered a product that never arrived at destination, I sent a message to their support and they never answered me back. I take it as they are scammers. I will be calling VISA and demand a refund... DO NOT BUY FROM THEM...

September 22, 2019
Unprompted review
Reytid logo

Reply from Reytid

Morning Vincent.

Firstly we are sorry to hear that your item has not arrived, of the hundreds of items we send worldwide every day, very few have issues so we apologise if this is the case with yours. We noticed that you emailed us at 5pm on Friday and as we don't work weekends we have just seen both your message, and your review this morning. We have responded separately to the email you sent and look forward to resolving this for you.

Kind regards,
The REYTID Team

Rated 4 out of 5 stars

Missing tracking

The product has been shipped in a short time but I wasn't able to track the package. Overall a good purchase.

September 9, 2019
Unprompted review
Rated 1 out of 5 stars

Terrible. Do not buy from Ryttid Ltd.

I ordered "REYTID Replacement Parts for Bose QC35 Headphones - Audio Cable Ear Pads Carry Case Inline Remote Cushion Kit" and all I got in the post was a single cable. They forgot to include the rest of the parts! I contacted them re. same and they demanded I send back the singe cable received (probably worth a few cents) before they would send me out my order. Hugely inconvenient as I do not live in UK where they want it sent back. I suggested they send the missing parts or a replacement order which they have refused to do. They confirmed via email "We've got a new member of staff who has clearly made a mistake with your order" and yet won't sort this. Terrible customer service.

August 28, 2019
Unprompted review
Rated 5 out of 5 stars

Easy and fast...

Have only shopped at Reytid two times but both times the story have been the samme: great product at a very fair price and only a few days delivery to Denmark. Recommended...

August 11, 2019
Unprompted review
Rated 1 out of 5 stars

Headphone earpads basically do not/ are…

Headphone earpads basically do not/ are impossible to fit.

August 10, 2019
Unprompted review
Reytid logo

Reply from Reytid

Hey Mick.

Sorry to hear you've had an issue with the ear pads you bought from us. Feel free to message us - help@reytid.co.uk - with your order number and we'll be more than happy to help!

Kind regards,
The REYTID Team

Rated 1 out of 5 stars

Haven’t Received it..

It is more than two weeks and I still haven’t received my order, I don’t know if I am getting scammed or if they are incompetent, but either ways this is the last time I am ever going to order from them

August 2, 2019
Unprompted review
Rated 5 out of 5 stars

Incredible customer care....

Absolutely gem a company in the way they treat customers.

Purchased a cable for a pair of headphones I have had years, and at the time cost a fair bit too.
The cable that was arrived was of a fantastic build quality, however when attaching It, it was a bit tight and actually ripped the cable from inside the headphone out!
I was pretty upset to be honest and so contacted them.

Not only did they offer to refund the cable but they offered to also see if they could fix the headphones. When they realised they couldn't fix it then asked me to find a new pair of headphones I liked and would provide them to me.

I really want not expecting this high level of service from a company and its this kind of service they provided me going above and beyond to make sure the customer was satisfied.

I want to say thanks to Glenn who dealt with me and say thank you to him and his team for being brilliant!

All the best

Rob

June 21, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered new headphone cushions for my…

I ordered new headphone cushions for my Dre Beats Solo's and they came in a timely manner. They were the correct ones which I wasn't sure about when browsing the web as cushions for the older Beats Solo's are hard to come by so I was more than happy when I found Reytid sold what I was looking for. Thumbs up from me 👍

June 9, 2019
Unprompted review

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