Superb! Fast delivery (despite courier), and excellent knowledgeable REAL person answering the phone calls! This is obviously a company that cares about their products; cares about their custom... See more
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Ordered a tackle bag but needed it delivered on a specific day due to work commitments. Customer service were really helpful and arranged to dispatch so that it would arrive on the correct day. Then... See more
Easy to order, great website, with clear pictures and descriptions of the item. Delivered very fast, was really impressed with how quick, the item was delivered. Found the whole process of my order, v... See more
Company replied
Great interaction with the team at Rhino - especially Taylor. Quality of product - this time recycled match balls was excellent. Players love the grip and feel of the balls, and good to be doing our b... See more
Company replied
Company details
Written by the company
Since 1980, Rhino has gone from the pioneering manufacturer of scrummaging machines, into one of the world’s leading rugby and team sport brands, used and trusted by elite athletes and teams worldwide. Alongside our world leading scrum machines, contact and breakdown equipment, we offer training and match balls, protection gear and team kit, as well as performance focused sportswear and leisurewear.
Contact info
13 Ipswich Rd, CF23 9AQ, Cardiff, United Kingdom
- help@rhino.direct
- www.rhino.direct
4.4
Excellent
268 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Very pleased with our new kit
May 2, 2019
Unprompted review
Just amazeballs
Super fast shipping, friendly customer services and amazing products, what more could you ask for
May 2, 2019
Unprompted review
Absolutely stellar job
Absolutely stellar job. Cannot fault the customer service team that replied the same day and even out of hours. They really went above and beyond.
May 1, 2019
Unprompted review
5 of the balls were wrong size but…
5 of the balls were wrong size but replaced and delivered 5 more immediately
April 18, 2019
Unprompted review
Excellent service
April 17, 2019
Unprompted review
It nice to get the top you see on the…
It nice to get the top you see on the website very please
April 15, 2019
Unprompted review
Size fits and good quality with prompt…
Size fits and good quality with prompt service.
April 11, 2019
Unprompted review
Brilliant
Brilliant! Went out of their way to arrange next day delivery!
April 2, 2019
Unprompted review
Speedy delivery no issues
March 18, 2019
Unprompted review
Brilliant service
Fast, reliable delivery and really good price. My jacket fits perfectly which is unusual for me as I’m normally a 3xl but the 2xl is a brilliant fit.
Would most definitely recommend to anyone.
March 12, 2019
Unprompted review
Excellent company with great products
March 12, 2019
Unprompted review
Fast delivery of top products
Fast delivery of top products
Sizes work for me and I have never disappointed by my orders from Rhino.
March 12, 2019
Unprompted review
Good customer service kept up to date…
Good customer service kept up to date with emails
March 12, 2019
Unprompted review
Brilliant just ashame it takes over 6…
Brilliant just ashame it takes over 6 weeks for an order
March 6, 2019
Unprompted review
Highland RFC hoodie
Highland RFC hoodie - green
Excellent quality. Very soft & comfy
Very happy, I already have a black one
I get to show support for my local rugby club. Win win situation
March 6, 2019
Unprompted review
Took for ever to come and I had paid…
Took for ever to come and I had paid for my initials to be added but came without them on Tshirt .to be fair Rhino offered me the £3 refund or send back to be done.
quality is very good ,so I am undecided if I will use again
March 6, 2019
Unprompted review
Great products and sales team delivery info not as good
Great products and sales team, very helpful. Very little delivery information especially with larger palletized items, they just turn up
March 6, 2019
Unprompted review
Great service.
March 1, 2019
Unprompted review
Excellent quick and efficient service.
February 26, 2019
Unprompted review
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