Absolutely horrible Got third partied to Klass Wagen hire in Faro where they use pressure sales and bullying tactics to make you buy extra insurance and if you don't take it they line you up for bi... See more
Company replied
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Absolutely horrible Got third partied to Klass Wagen hire in Faro where they use pressure sales and bullying tactics to make you buy extra insurance and if you don't take it they line you up for bi... See more
Company replied
I was late to collect the vehicle I booked via Rhino due to a medical emergency. The car was not available and I was sent to request help directly from Rhino. They refused to refund me for the entire... See more
Our flight was delayed ... arrived into Malaga airport with young children late at night ... car was fully paid for before we even took our trip... company had released our car saying “no show” even t... See more
Company replied
One of the vehicles we hired was from Record GO. This was without doubt far and away the worst car hire experience ever. From the enormous queues to the rip off fine print and aggressive approach to e... See more
Company replied
Search for the best value car hire online with the award winning Rhinocarhire.com. We find the most competitive rates on car rental at over 30,000 locations worldwide.
United Kingdom
Have used them on 3 occasions to book cars in South Africa. Have always got great price and cars are as advertised.

Reply from Rhino Car Hire
Had the feeling they just want to up-sell... creditcards were declined so we had to pay for another insurance. Everywhere they’ve been accepted just not here...

Reply from Rhino Car Hire
The booking process was nice and easy, it was the cheapest price I've found, so 5 stars for that. BUT the problem was when I went to pick up the car from Nice Airport Alamo office. I've been given an estate car which is not what I've booked and paid for! I was not happy with that as I booked a smaller car, but the answer was: "This is the only automatic car we've got at the moment"! I don't understand how is this possible after I did the booking 2 months prior to my holiday!? I didn't have an option and had to accept it, which made me feel uncomfortable driving that long vehicle in the narrow roads and Car parks throughout my stay! On top of that there was no manual book in English in the car and even worse when I went to the petrol station to put fuel I've lost 45 minutes as there WAS NOT a single indication anywhere if it is diesel or petrol!!!!! I've had to ask other drivers and Petrol Station personnel to help me resolving the problem!
I guess it's not Rhino Car's fault but more Alamo's fault for their inadequate way of dealing with their cars and their bookings and not having enough cars to meet the customers needs!

Reply from Rhino Car Hire
I recommend this company to book a car every where in the world

Reply from Rhino Car Hire
Absolutely no issues whatsoever . The car and service was great

Reply from Rhino Car Hire
One of the vehicles we hired was from Record GO. This was without doubt far and away the worst car hire experience ever. From the enormous queues to the rip off fine print and aggressive approach to everything and ending with a different vehicle to the one advertised, I would never ever go near them again. As you were the agency that introduced us to them, the corollary is that I would not use Rhino again but will always deal directly with reputable agencies.

Reply from Rhino Car Hire
Promised GPS. Written on contract but company unable to provide. When queried advised to buy one from Walmart and return it when leaving. Not helpful and very dismissive

Reply from Rhino Car Hire
Great experience! Easy booking, easy pickup and zero worries with the included damage waiver.
Will definitely use it again!

Reply from Rhino Car Hire
Car hire all went well, much better price via Rhino than direct to Alamo. No issues dropping off, all went well from start to finish.

Reply from Rhino Car Hire
Efficient, friendly and straightforward. Great value for money and a simple handover at the end.

Reply from Rhino Car Hire
Everything went smoothly. I would use them again if the price was right.
Good service but car (jeep) nothing like we requested (small hatch)!
Website was very easy to use. Search and filter functions were very slick, comms were good. The collection and drop-off at the airport was very quick and efficient. What was really helpful was ratings and reviews of the various car hire companies at your location. This helped me to find out that many of companies offering the too-good-to-be-true prices had reputations for penalising you for the tiniest marks if you didn’t purchase their full damage waiver insurance, which makes the real cost of hire much more expensive, and people were being hit with high damage costs.
This was the first time I’ve used Rhino, but it will be my go-to site in future.
We received very good service from you thanks
+ top service
+ really friendly and helpfull
+ clean car
- far away from airport, but there is a free shuttle.
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