honestly this casino and 1 other casino are the only ones I like to play on, I am signed up on like every single site there is lol the payouts are good, frequent, customer service is always a charm... See more
Company replied
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See what reviewers are saying
Richard Casino has been the best pokie site i have played on thus far, might i.add with several wins over $1000. The promotional bonuses are significant in value or spins. VIP rewards are an extra... See more
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And still since i wrote last review 5 days ago and sending multiple requests to them no response no reply guys stay a way there's many better online casino around and safe like golden shuffle , wild T... See more
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Richard Casino has been a pleasure to play on. Plenty of games. Easy and fast withdrawal system, funds deposited into bank account overnight.My Vip Manager goes above and beyond when I'm in need of hi... See more
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Breach of guidelines
Best casino I’ve ever played
Best casino I’ve ever played! Most welcoming and rewarding, honestly cannot go wrong I’m so glad I made the switch from my regular casino I didn’t no what I was missing out on! The communication between customer service and myself has been so awesome highly recommend to give this casino a good crack!!
May 3, 2026
Unprompted review
Reply from Richard Casino
Dear Katelyn,
Thank you so much for your glowing review! We are delighted to hear that making the switch to Richard Casino has been such a positive experience for you.
It is wonderful to know that you are enjoying our rewards and that our customer service team has provided the high level of communication we strive for. We truly appreciate your recommendation and are thrilled to have you as part of our community.
We look forward to keeping up the good work and providing you with many more exciting gaming sessions!
Best regards,
Richard Casino Team
Great experience
Great experience, great support staff and brilliant customer service and fun games
May 3, 2026
Unprompted review
Reply from Richard Casino
Dear Douglas,
Thank you for the fantastic 5-star rating! We are thrilled to hear that you are enjoying our game selection and that our support team has met your expectations. Providing excellent customer service is a top priority for us, and it’s wonderful to know our efforts are being recognized.
We look forward to continuing to provide you with a great gaming experience.
Best regards,
Richard Casino Team
Reply from Richard Casino
Dear Brendon,
Appreciate you taking the time to write this.
It's good to hear you found the platform easy to use. We aim to keep the experience simple and clear for everyone.
We also take note of the 3-star rating. It tells us there might be something we can adjust, and we'll consider your feedback as we look at improvements.
If you ever have any questions, our support team is available to help.
Kind regards,
Richard Casino Team
My experience has been extremely disappointing and unprofessional
I strongly advise anyone considering this casino to think twice.
My experience has been extremely disappointing and unprofessional. Despite generating traffic and meeting the required conditions, I have not received the commission I am owed. Even worse, multiple attempts to contact their support team have been completely ignored—no replies, no updates, nothing.
Until this issue is resolved and proper communication is established, I cannot recommend this casino to anyone.
August 11, 2025
Unprompted review
I love how whenever I have had to use…
I love how whenever I have had to use chat for any issue big or small they were very fast to reply & always helped me with any question or any problem I have had. I have always left a chat feeling happy that I could talk with someone who knew what they were doing.
April 26, 2026
Unprompted review
Reply from Richard Casino
Dear Rachel,
Thanks for sharing this.
Quick responses and clear help from support make a real difference. It’s good to know our team was able to sort things out for you.
Kind regards,
Richard Casino Team
Great staff
Great staff , quick to respond, no issues with payments , good bonuses . Highly recommend
April 23, 2026
Unprompted review
Reply from Richard Casino
Dear Dimo,
Appreciate you taking the time to share your experience.
Fast support and smooth payments are priorities for us, so it’s good to see that reflected here.
Bonuses are designed to add value, and we’re happy they worked well for you.
Thanks again for the recommendation.
Best regards,
Richard Casino Team
Reply from Richard Casino
Dear Troy,
Great to hear you're enjoying the site.
Keeping payouts fast and the experience rewarding is something we really focus on. It’s good that it’s working well for you.
Best regards,
Richard Casino Team
Great experience great casino online…
Great experience great casino online very helpful staff members that have great communication
April 22, 2026
Unprompted review
Reply from Richard Casino
Dear Thomas,
Thanks for sharing this.
It’s really nice to hear that you had such a positive experience with our team. Knowing that the staff communicated well and made a helpful impression means a lot to us.
We work hard to keep the atmosphere friendly and the service responsive, so your words are genuinely appreciated.
Best regards,
Richard Casino Team
If you value your time and sanity avoid…
If you value your time and sanity avoid this.
Delay tactics and bonuses promised never to be seen.
I was so frustrated and angry but what can you do … nothing but walk away
Reply to Richard’s casino
I received and played bonuses all of sudden you claim they can’t be played even though I haven’t changed a thing.
To add you offer bonuses then come to this conclusion I cannot received them
Next day your support staff offer same bonus again
3rd day they still offering me the same bonus you claim I can’t receive !!!
So def misleading and waisting my time and money!! You guys are so disorganised and frankly scamming people
April 20, 2026
Unprompted review
Reply from Richard Casino
Dear Ingrid,
Appreciate you taking the time to share this.
We operate in line with established regulatory standards, and all processes — including timing and account-related actions — follow defined procedures rather than arbitrary decisions.
Regarding promotions, each offer is subject to specific conditions and eligibility criteria. At the same time, if something didn’t apply as expected or a bonus was not received, this is something that can be reviewed — as it’s important for us that offers are delivered correctly.
If you’re open to it, we’d be happy to take a closer look at your case and provide clarity.
Kind regards,
Richard Casino Team
This casino sent me promotions so I…
This casino sent me promotions so I paid for one only to be told I cancelled it witch I didn't so I asked about it then another person said I used them when I didn't I didn't even get to activate the bonus so I ask for help and was told to bad if u want another bonus deposit more money I'm not rich I go on there hopping to win something not to be scammed and robbed and called a fool and a lier they said to bad there's nothing they can do what kid of casino dose that advertise something and can't nothing if something goes wrong all they had to say was I know how u feel but make another deposit great people
April 17, 2026
Unprompted review
Reply from Richard Casino
Dear Michael,
Thank you for sharing your experience.
Situations with bonuses can sometimes depend on how they were activated, cancelled, or applied within the account, including cases where this may happen unintentionally. All bonus actions are reflected within the system and follow the applicable terms.
Your case can be reviewed again to ensure everything was handled correctly.
Please reach out to our support team so we can take a closer look and provide you with a clear explanation.
Kind regards,
Richard Casino Team
Great online casino
Great online casino! Definitely one of the best on the internet!
April 18, 2026
Unprompted review
Reply from Richard Casino
Dear Olivia,
Good to see your feedback.
We aim to keep the experience straightforward and enjoyable.
Thanks for your kind words.
Best regards,
Richard Casino Team
I have been using Richard casino for a…
I have been using Richard casino for a while now and they are a great and trusted casino in Australia I haven't had any problem with them the support team are quick and a bit variety of slots they also offer live tables aswell. Give them a go you won't be disappointed
April 17, 2026
Unprompted review
Reply from Richard Casino
Dear Zac,
It's great to hear from a standing player.
We appreciate you highlighting the service and our game selection. Maintaining that trust is important to everyone here.
Thanks for the recommendation.
Best regards,
Richard Casino Team
Love this site
April 18, 2026
Unprompted review
Reply from Richard Casino
Dear Jason,
Thanks for the feedback and the four stars.
We're happy to know you enjoy the site.
We'll keep working to provide a good experience for all players.
Best regards,
Richard Casino Team
Reply from Richard Casino
Dear Customer,
Great to hear you had a solid experience.
Fast, helpful service is something we always aim for.
Thanks for letting us know.
Kind regards,
Richard Casino Team
I enjoy Richard Casino
I enjoy Richard Casino. The staff are friendly and very helpful with enquiries. I would Happily recommend Richard Casino to anyone who would like the experience of a friendly Casino
April 16, 2026
Unprompted review
Reply from Richard Casino
Dear Annette,
Thank you for your kind words.
Hearing that our team made your experience a positive one means a lot. That's the experience we strive for every day.
It's great to know you feel confident recommending us.
Warm regards,
Richard Casino Team
Great wagering amazing team super…
Great wagering amazing team super helpful my number 1 platform
April 5, 2026
Unprompted review
Reply from Richard Casino
Dear Simone,
Thanks for your feedback and for choosing us as your go-to platform.
It's encouraging to know that our team's support approach is making a real difference for you. We focus on keeping both the gaming experience and assistance quality at levels that earn that top spot with our players.
Warm regards,
Richard Casino Team
Reply from Richard Casino
Dear Wilfred,
Appreciate you sharing this experience with us.
Slots are definitely a popular choice and it's good to know you're finding what works for you here. We keep our selection updated to maintain that enjoyment level.
Kind regards,
Richard Casino Team
The worst experience I ever had was…
The worst experience I ever had was with this casino.I make a deposit of 200€ after I sent all the original documents and they rejected my documents every time . They sent me a email and told me that my bank statement it’s edited…they looking for a reason to don’t verify my account and they refuse to give my deposit back… they ignore me when I told them to send my deposit back …anyway don’t play at this scam casino !!! They are scammers !!!
April 10, 2026
Unprompted review
Reply from Richard Casino
Dear Daniel,
We’ve taken note of your concerns.
Documents are not declined without reason. There are specific regulatory requirements that all submitted files must meet, and any discrepancies can lead to rejection. These checks are applied consistently and are not discretionary.
We do not withhold funds without basis or engage in the practices you describe. If there are any outstanding questions regarding your case, we remain open to reviewing it in detail.
Please contact our support team so the situation can be clarified and resolved.
Kind regards,
Richard Casino Team
Great experience
The online casino black jack is a fun, joyful experience thanks to to the lovely hosts. The online gaming is great, alot of different games to play. Overall a fun experience
April 9, 2026
Unprompted review
Reply from Richard Casino
Dear Joseph,
Thanks for sharing your feedback with us.
It's encouraging to hear that our live dealers are creating such a welcoming atmosphere at the tables. The variety across our gaming library seems to be hitting the mark for you, which is exactly what we aim for when curating our selection.
Best regards,
Richard Casino Team
Great variety of slots to play
Great variety of slots to play. Free spins or bonus $$ when making a deposit. Withdrawal process is simple and complete in just 1-3 business days. Easy to navigate app.
Great overall experience
April 9, 2026
Unprompted review
Reply from Richard Casino
Dear Kati,
Thanks for taking the time to leave this detailed feedback. It's great to see you're enjoying the gaming library and finding value in the deposit incentives we offer.
Sounds like our payment system is working as intended for you, and the platform navigation is smooth. We'll keep focusing on maintaining these standards while looking for ways to enhance things further.
Kind regards,
Richard Casino Team
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