Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... See more
Company replied
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Aaron again was a 10/10 , showed interest and product knowledge. I decided to complete our Cinema project with a 120in screen and a 4K projector. Aaron came round measured up , made a recommendation a... See more
Company replied
I have had a great experience at your store whilst buying my tv. The gentleman was very polite and helpful. He explained everything well, applied the existent offer to the purchase and recommended th... See more
Company replied
Instant response from the staff. Lots of technical details & information given. One of the easiest purchases I have made. I would definitely use this shop again & would recommend it to family & fri... See more
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Great website with easy ordering. I opted to have my purchase delivered to store. Delivery was made within 3 days, I was advised of progress regularly and collection from the Bournemouth store was q... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom
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Richer Sounds has a very informative website which I used to formulate my order.
I ordered online and discussed my proposed purchases with a very helpful agent over the phone. He suggested I needed an eARC HDMI cable but omitted to mention I might consider updating my existing HDMI cables which I had to order the next day.
My order arrived promptly.
I would definitely use Richer Sounds again.
A trusted and reputable company with good customer service and back up. Prices competitive and ethical outlook.
Quickly delivery too 👍
Paul the store manager new the kit I already had and was extremely helpful in recommending the upgrades I was looking for without being pushy. Great kit, great deals and always the place to go.
It is always such a pleasure to visit a Richer Sounds shop where the staff are so friendly, helpful and knowledgeable.
Used Click & Collect service for a new TV. Store staff called me to arrange collection,on arrival staff where very helpful & even helped me to load my purchase into my car. Excellent service as per usual from Richer Sounds

Reply from Richer Sounds - Bournemouth
I bought a set of JBL700nc headphones online and arranged to pick them up in my local store. Went like clockwork. Very happy with my purchase and the overall experience.

Reply from Richer Sounds - Bournemouth
First class service as always from Richer Sounds. Aron and Dan very knowledgeable and a pleasure to deal with.
TV ordered on a Sunday afternoon, delivered Tuesday morning and fitted on Thursday, order to wall in 4 days.

Reply from Richer Sounds - Bournemouth
The knowledge! I know I’m going to sound old saying this, I’m only 18 but it’s true that shops like this just don’t come by often anymore! The employees have such knowledge and the individual I talked to was so kind and easy to talk to! Plus, on a smaller note, the prices matched that which was online from competitors. (Amazon)
To elaborate further, I feel like nowadays you shop online, you watch / read reviews or ask an AI to educate you. And sure, they do in their own way. But just going into the store and asking, you get far more knowledge and you get to speak to people!
Please visit here if you are nearby and need some sort of equipment! They even have a small case of records you can browse through. This place is great
Great service, professional, very fast delivery. Can’t comment on the items purchased as yet as they are Christmas presents.
Over the phone order dealt with efficiently, Plus speedy delivery to a 3-hour timeslot, and TV delivered to lounge.
have just got my new CD Roksan Attessa verry Happy
Bought from Richer Sounds - Bournemouth several times before. Always a great price, always hassle free delivery. Highly recommended.

Reply from Richer Sounds - Bournemouth
My TV, which was a little over 12 months old, started to develop some problems. Calls to customer service were helpful, but they were unable to come up with a suitable solution to fix the problem quickly and permanently.
Having been a Richer Sounds customer for many years, I decided to make a direct approach to the Bournemouth Branch, where I bought the set.
The Manger, Paul, (and his colleagues), went above and beyond to help, and was able to resolve my issue perfectly.
My faith in Richer Sounds, which had begun to wane, is now completely restored. I have rejoined the fan club.
It is a joy, for once, not to feel let down.
Very knowledgeable expert in the shop with a no pressure discussion about what to buy - just interested in getting what was right to fit my requirements. TV delivered next day by helpful delivery driver who was keen to ensure that I was happy with the delivery and packaging. When I noticed that the TV I had purchased had been reduced 10 days or so later with a free soundbar there was absolutely no problem in getting my original deal amended to the new offer. All in all an excellent service and I am very happy with what I have purchased.
Needs better facilities and car parking
Does not hold enough stock
Staff helpful

Reply from Richer Sounds - Bournemouth
Very easy to deal with. They are friendly, know about the equipment and have an excellent range in stock.
Oscar was really helpful and knowledgeable. He recommended an award winning TV that was ex-display, so we got a good deal on the price too. Richer Sounds have always provided excellent customer service, this is what keeps me coming back.

Reply from Richer Sounds - Bournemouth
Staff are knowledgeable and helpful. I always ask for advice when making a purchase and I can honestly say they go above and beyond to ensure I purchase the right product for my needs. Can’t fault Richer Sounds Bournemouth that’s why I keep going back.
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