Richer Sounds - Bournemouth Reviews 

Brilliant, Aaron listened to what I wanted and helped me out with everything I wanted, even though there was a problem due to courier Aaron sorted it a a very calm and professional way making me feel like a valued customer. Well done, great customer service.

Very pleased with the service.

Always a pleasure dealing with Richer Sounds

Fantastic service from the Bournemouth store staff. Very helpful staff who patiently explained the different TV options available. Arranged prompt delivery of our chosen goods. Great to have such technically competent and customer service focused staff.

Very informative and friendly staff and service you can rely on.

Very polite, extremly professional

Personal help and thought through advice / discussion of factors surrounding my proposed purchase from Aaron. Very helpful and not at all pushy.
He knew much more than sales people at John Lewis where I had started my search.
Also RS were able to get both Denon unit and Warfedale speakers within 24 hrs - brilliant

Excellent service as usual. It's why I have been a customer for over 20 years.
Very knowledgeable and helpful staff. I was served by Lewis at theBournemouth store (again). Very helpful chap.
And delivery next day? No problem.
Thankyou Richer Sounds.

Have always used Richer Sounds for major purchases. Spent 2hours with Dan at Bournemouth RS and he was excellent. Willing to go through my likely shopping list in detail, all the possibles, all the might be’s, all the suggestions, alternatives, pretty much everything. Made spending and saving money very easy and never pushing to buy something more expensive - unlike other stores I could mention. Ended up with all items delivered very quickly by a decent courier who knew care had to be taken. As always, RS are the absolute best in the field, why anybody goes to other ‘chain’ suppliers is beyond me. Why?

Staff in store and on phone really personable and helpful. Products excellent as always.

Just be aware that if collecting in Boscombe, parking is a real challenge. Delivery is probably a better option.

Trusted the advice. They didn't try to sell you whatever would make them a profit. They sold you what you wanted.

Knowledgeable and informative staff, helpful with accessories for equipment.

Really good customer service, the staff were patient and talked me through the options, and gave me plenty of time to listen to the equipment before making a decision. Also grrat help om the telephone afterwards with setting it up and arranging delivery - thanks to Paul.

Amazing service, Paul and Lewis of the Boscome branch 👏 Well done, above and beyond .. will definitely buy again.. 10/10

As always, great service and prices

Great manager who price checked my purchase without hassle and helped me load my TV and soundbar and subwoofer despite there being a storm outside.

They had the product I wanted and they beat the best price out there. Service was great and felt appreciated by the staff. Highly recommend calling in as you might be surprised with offers offered by the team and it beats the computer experience.

The customer service I received from Dan at Bournemouth Richer Sounds was excellent.
He was extremely helpful on the telephone and also when I previously visited the shop.
A few days after my purchase I contacted Richer Sounds by email and Dan replied within minutes.
I could not have received better service. Would highly recommend this store.

The shop was not busy but I was not pounced upon by the sales staff. I explained to the salesman (Lewis) what I was looking for and he discussed this in some detail. I ended up purchasing a CXA81 mk2 amp to replace my mk1 amp. It does sound better and I can now use the mk1 in another system.

Efficient succinct advice. Item purchased and delivered quickly.