I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during... See more
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I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during... See more
Company replied
Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gav... See more
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I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the... See more
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After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom
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Easy, helpful, and friendly, always good at Richer Sounds, full knowledge of products but with no pressure, many thanks
My speakers arrived quicker than expected, the guys in the shop were super helpful, even carrying them to my car.
Thanks chaps.

Reply from Richer Sounds - Bournemouth
Ordered on Boxing Day and goods arrived next morning.

Reply from Richer Sounds - Bournemouth
Product readily available to take away at the point of purchase

Reply from Richer Sounds - Bournemouth
Been a Richer Sounds customer since 90’s.Always got great service,low prices and good customer care.Only down side to this visit is the lack of parking at Bournemouth Branch,but suppose it is what it is.
From my first email to my visit to the Bournemouth branch the staff were helpful, knowledgeable and advised me to buy cheaper speakers than the ones I enquired about. He felt that the Fyne 300i would suit my Stereo and my musical tastes better than the Wharfedale 12.1i that I first emailed about. The £50 difference had nothing to do with the decision, he just said that I would be happy with the Fyne. And I am, and £50 better off, means I could buy 2 more LPs. The speakers that came with my Denon are a total load of rubbish compared to the Fyne 300i. I did wonder about the Fyne 301i,but again, Jamie felt I won't need them until I upgrade the system. Great guys in the Bournemouth shop. Thank you fellas.

Reply from Richer Sounds - Bournemouth
Really good advice. Very pleased with the purchase.

Reply from Richer Sounds - Bournemouth
Walk in to the Boscombe store and was treated with good morning from all
And received sound advice it was just a great experience for me
I went away thinking about the information received and returned 10min later and purchase hi fi

Reply from Richer Sounds - Bournemouth
Great service and knowledge. Helped us to spend wisely without pressure. Great vibe and atmosphere in the store.
Great advert for a great and ethical company.

Reply from Richer Sounds - Bournemouth
Brilliant, Aaron listened to what I wanted and helped me out with everything I wanted, even though there was a problem due to courier Aaron sorted it a a very calm and professional way making me feel like a valued customer. Well done, great customer service.

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Always a pleasure dealing with Richer Sounds

Reply from Richer Sounds - Bournemouth
Fantastic service from the Bournemouth store staff. Very helpful staff who patiently explained the different TV options available. Arranged prompt delivery of our chosen goods. Great to have such technically competent and customer service focused staff.

Reply from Richer Sounds - Bournemouth
Very informative and friendly staff and service you can rely on.

Reply from Richer Sounds - Bournemouth

Reply from Richer Sounds - Bournemouth
Personal help and thought through advice / discussion of factors surrounding my proposed purchase from Aaron. Very helpful and not at all pushy.
He knew much more than sales people at John Lewis where I had started my search.
Also RS were able to get both Denon unit and Warfedale speakers within 24 hrs - brilliant

Reply from Richer Sounds - Bournemouth
Excellent service as usual. It's why I have been a customer for over 20 years.
Very knowledgeable and helpful staff. I was served by Lewis at theBournemouth store (again). Very helpful chap.
And delivery next day? No problem.
Thankyou Richer Sounds.

Reply from Richer Sounds - Bournemouth
Have always used Richer Sounds for major purchases. Spent 2hours with Dan at Bournemouth RS and he was excellent. Willing to go through my likely shopping list in detail, all the possibles, all the might be’s, all the suggestions, alternatives, pretty much everything. Made spending and saving money very easy and never pushing to buy something more expensive - unlike other stores I could mention. Ended up with all items delivered very quickly by a decent courier who knew care had to be taken. As always, RS are the absolute best in the field, why anybody goes to other ‘chain’ suppliers is beyond me. Why?

Reply from Richer Sounds - Bournemouth
Staff in store and on phone really personable and helpful. Products excellent as always.
Just be aware that if collecting in Boscombe, parking is a real challenge. Delivery is probably a better option.

Reply from Richer Sounds - Bournemouth
Trusted the advice. They didn't try to sell you whatever would make them a profit. They sold you what you wanted.

Reply from Richer Sounds - Bournemouth
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