Richer Sounds - Bournemouth Reviews 1,568

TrustScore 5 out of 5

4.9

545 Christchurch Road, BH1 4AH Bournemouth, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I always buy from this competitive privately owned company who let their employees take their dogs to work! Always great friendly expert service and when I had a tv go wrong and be unrepairable during... See more

Company replied

Rated 5 out of 5 stars

Having just purchased a Marantz CD6007 my daughter on hearing it announced she wanted to upgrade her “hand me down” amp & speakers so after a little research we spoke to the Bournemouth branch who gav... See more

Company replied

Rated 5 out of 5 stars

I find the staff all very helpful and friendly, Dan helped me make a decision, if you’re not sure what to buy, in my case a new TV, there are so many models to choose from nowadays, they explain the... See more

Company replied

Rated 5 out of 5 stars

After a few years I decided to move away from smart speakers, and go for an old school set up, with a relativly small budget. I called in at the Boscombe store and spoke to the manager Paul for some... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 545 Christchurch Road, BH1 4AH, Bournemouth, United Kingdom

  • 0333 900 0058

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Easy

Easy, helpful, and friendly, always good at Richer Sounds, full knowledge of products but with no pressure, many thanks

December 29, 2025
Rated 5 out of 5 stars

My speakers arrived quicker than…

My speakers arrived quicker than expected, the guys in the shop were super helpful, even carrying them to my car.

Thanks chaps.

December 27, 2025
Unprompted review
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Reply from Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

Rated 5 out of 5 stars

Great staff

From my first email to my visit to the Bournemouth branch the staff were helpful, knowledgeable and advised me to buy cheaper speakers than the ones I enquired about. He felt that the Fyne 300i would suit my Stereo and my musical tastes better than the Wharfedale 12.1i that I first emailed about. The £50 difference had nothing to do with the decision, he just said that I would be happy with the Fyne. And I am, and £50 better off, means I could buy 2 more LPs. The speakers that came with my Denon are a total load of rubbish compared to the Fyne 300i. I did wonder about the Fyne 301i,but again, Jamie felt I won't need them until I upgrade the system. Great guys in the Bournemouth shop. Thank you fellas.

December 21, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Excellent service and great advice

Really good advice. Very pleased with the purchase.

December 23, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Walk in to the Boscombe store and was…

Walk in to the Boscombe store and was treated with good morning from all
And received sound advice it was just a great experience for me
I went away thinking about the information received and returned 10min later and purchase hi fi

December 23, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great service and knowledge

Great service and knowledge. Helped us to spend wisely without pressure. Great vibe and atmosphere in the store.

Great advert for a great and ethical company.

December 21, 2025
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Reply from Richer Sounds - Bournemouth

Thank you for your 5 star review!

Rated 5 out of 5 stars

Brilliant

Brilliant, Aaron listened to what I wanted and helped me out with everything I wanted, even though there was a problem due to courier Aaron sorted it a a very calm and professional way making me feel like a valued customer. Well done, great customer service.

December 20, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Very pleased with the service.

Very pleased with the service.

December 20, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Fantastic service from the Bournemouth store…

Fantastic service from the Bournemouth store staff. Very helpful staff who patiently explained the different TV options available. Arranged prompt delivery of our chosen goods. Great to have such technically competent and customer service focused staff.

December 1, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great Jobery polite

Very polite, extremly professional

December 11, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Knowledgeable & Really Helpful Personal Service

Personal help and thought through advice / discussion of factors surrounding my proposed purchase from Aaron. Very helpful and not at all pushy.
He knew much more than sales people at John Lewis where I had started my search.
Also RS were able to get both Denon unit and Warfedale speakers within 24 hrs - brilliant

December 10, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual. It's why I have been a customer for over 20 years.
Very knowledgeable and helpful staff. I was served by Lewis at theBournemouth store (again). Very helpful chap.
And delivery next day? No problem.
Thankyou Richer Sounds.

December 10, 2025
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Reply from Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Richer Sounds are the best!

Have always used Richer Sounds for major purchases. Spent 2hours with Dan at Bournemouth RS and he was excellent. Willing to go through my likely shopping list in detail, all the possibles, all the might be’s, all the suggestions, alternatives, pretty much everything. Made spending and saving money very easy and never pushing to buy something more expensive - unlike other stores I could mention. Ended up with all items delivered very quickly by a decent courier who knew care had to be taken. As always, RS are the absolute best in the field, why anybody goes to other ‘chain’ suppliers is beyond me. Why?

December 2, 2025
Unprompted review
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Reply from Richer Sounds - Bournemouth

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Staff in store and on phone really…

Staff in store and on phone really personable and helpful. Products excellent as always.

Just be aware that if collecting in Boscombe, parking is a real challenge. Delivery is probably a better option.

December 6, 2025
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Reply from Richer Sounds - Bournemouth

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Trusted them.

Trusted the advice. They didn't try to sell you whatever would make them a profit. They sold you what you wanted.

December 4, 2025
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Reply from Richer Sounds - Bournemouth

Thank you for your 5 star review, it’s lovely to read your comments.

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