Richer Sounds - Bournemouth Reviews 1,568

My request to purchase my headphones and take it off the credit voucher through telesales was easy to do. The service was prompt and hassle free.

Great advice and product knowledge.very helpful salesman and made me feel that i could come in or call anytime for further help (no doubt i will).Shame about shop location.

Richer Sounds prices can never be beaten. But what makes them special is their, above and beyond, customer service which is the best of any business/organisation with whom I've had dealings/purchases. Cannot recommend them highly enough.

Excellent service and very competitive prices, very helpful with delivery too.

Knowledge of Lewis in store about appliance bought. However i would love it if you had spelt my name correctly on my invoice and in emails you are now sending me. Corrected after email and review thanks.

First choice for hifi. Staff always knowledgeable about products.

Very friendly and helpful. Knowledgeable and not pushy. Explained what I was buying. Good value as well.

Comprehensive explanation of all the models available, and their various pros and cons, within the price range given.

Made final choice very easy

Always excellent service, phone or face to face ,and very competitive pricing .... thank you

Great guy answered phone, knowledgeable and no hard sell, just great advice and help. Will buy from you guys again. Really happy with the system.

Store Manager, Paul was very pleasant, helpful and reassuring. I was very pleased with the service I received and also with the TV I bought

Originally I spoke to the team on the phone regarding a new TV, very helpful and informative.

Came into store to place the order as it was a non stock item, great guys would not hesitate to recommend.

I'm a returning customer and bought a top of the range TV online.
Good information over the phone from shop. Next day delivery. Very good delivery company. Kept me informed of delivery times, right to my door.
Set up by reliable company within a few days.
Allround professional and excellent service. Very satisfied with the product I bought.

Oscar was fantastic through the whole process.

Richer Sounds is a great audio visual retailer where not only can you see and hear hardware instead of just online before committing to spending but has friendly knowledgeable staff. First they correctly advised me what I needed to connect my TV via optical audio cable to my HiFi but also I was able to view the Sony Bravia 8 II. The purchase in person was a quick straightforward good experience with finance options to suit my needs and they had the most competitive price backed with a 6 year guarantee. I recommend this retailer and would most definitely purchase from them again.

Attentive, Knowledgeable staff who advised me on what to buy for my media wall before build.
There was a hint of “upselling”by Lewis that I was happy to go with.
The delivery was on time and handled with care by the company you use.
On reflection I believe that a move to alternative outlet (retail estate) would increase sales as the Bournemouth store is based in a dodgy district with a bus stop blocking the window of the store.

The item purchase was a superb deal infact I could not beat it. The advertised item did not do it justice as it was even better than expected, deliver was literally next morning could not fault the service and the sales staff were knowledgeable as always. Richard Sounds have come along way since the days of a cowboys outfit chewing Hubba Baba and blowing bubbles in-store with a demotivated sales assistant behind the counter.
KEEP UP THE GOOD WORK!

Paul really made me aware of the products that they had avaliable. He explained the difference between the tvs on offer . He was very professional and very passionate about his job. Highly recommend

Best place to buy hi fi and all related items by far .Staff no what they are talking about and always listen to your needs

Good Price, great service, and I was kept informed about the delivery day and time.
Television arrived just before Christmas as had been promised.