Richer Sounds - Bournemouth Reviews 1,567

Lewis gave us plenty of time and shared his extensive knowledge enabling us to come to what we think was a sensible decision in buying a new TV. He gave us the facts and let us come to our decision. A good salesman in our opinion

Helpful unbiased advice from Lewis in your Bournemouth branch. Ordered the Audio-Technica AT-LP5X. Delivered very quickly using DPD, so I could track the 1 hour delivery slot and plan my day, without having to stay in. Turntable sounds great with lots of output options. So easy to connect to my Naim Mu-so.

The level of customer service (Dan at the Bournemouth shop) has been truly outstanding. If only other retailers were as good! Thank you 😊

Excellent experience from the team and Paul at the Bournemouth store. Would highly recommend.

I initially spoke to Aaron on the phone who was helpful and clearly experienced. I then visited the shop and Dan helped me with my order, he was efficient, friendly and helpful. The deal on the two TV’s I purchased was great, far better than the competition. I would definitely recommend this shop and company.

Great Service and super knowledgeable staff

Put simply Excellent customer service and value for money
Other companies should take a leaf out of their book
Well done Paul and many thanks for helping me find the right product 10/10

Staff attentive with good product knowledge and I felt safe and satisfied with the whole product purchase

Really friendly and helpful advice

The greeting we received as we entered the shop was a very good start. Once we said the equipment we hoped to buy a very helpful assistant joined us.
With his help and guidance we found the turntable that was exactly what we had in mind.
A very successful purchase.

Very knowledgeable and helpful advice.

I was aware that Richer Sounds has an excellent reputation via Which the Consumer Organisation. Also through previous personal use.

I phoned in advance and said what I was looking to purchase.

When I arrived I was greeted courteously.
All of my product technical questions were answered and relevant details explained so that I could choose between devices and make the right purchase.

Much better than buying online. At Richer one can deal with a knowledgable staff member.

I was also shown the listening room which was useful, with a view to any future purchases.

The goods were delivered on time as agreed.

I will install the kit in a few weeks, confident in the knowledge that if I have any questions I will be helped on the phone by someone knowledgeable.

Also a six year guarantee is part of the deal unlike many other outlets.

Thank you and well done Richer Sounds.
Your accolades are well deserved.

all at the shop were super helpful and guided me to what I was looking for initially ... then a budget change allowed for a 'better' choice and they thought it was a good choice .... Technics turntable and Triangle active speakers ... Sounds Fantastic

Paul was very helpful , delivery on time. Seamless purchase of my new tv!

Friendly knowledgable staff. Great customer service

Wry good service product and delivery

Everything

I was looking for a vinyl record player and wasn’t sure which one to choose. The staff at Richer Sounds, Bournemouth were incredibly knowledgeable and helped me narrow down the right option without any pressure. They gave clear, honest advice, made the whole buying process effortless, and were genuinely friendly throughout. Excellent customer service all around — highly recommended.

My request to purchase my headphones and take it off the credit voucher through telesales was easy to do. The service was prompt and hassle free.