The personal touch and customer service keeps me coming back to Richer Sounds. This time i contacted regarding a set of headphones that were cheaper elsewhere online. I emailed and dealt with one pe... See more
Company replied
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The personal touch and customer service keeps me coming back to Richer Sounds. This time i contacted regarding a set of headphones that were cheaper elsewhere online. I emailed and dealt with one pe... See more
Company replied
I had a picture problem with my new Samsung TV. After explaining the issue I was given the service number for Samsung who were able to guide me through all the indepth settings which took just under 1... See more
Company replied
Super knowledgeable and helpful. Also put a smile on my face with the level of enthusiasm for the quality of sound and wires in a digital and Bluetooth world! Always a pleasure to stop by!
Company replied
Very happy with recent order. Delivery was fast. Item is as described with 6 year warranty. Have been purchasing quite a few stuffs from richer sounds recently and they never disappoint me.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom
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As always, there are good deals and competitive prices, and you have the opportunity to try things before purchasing in the shop. I bought my Valerion Pro 2 projector, bracket, and 106-inch screen in Bristol. The whole team in the shop was very helpful and friendly. You can also take some items home to try before making a final decision.
The only thing that would be nice to have is a listening room set up to provide a more real-world experience. The specially treated acoustic room is nice, but most of us listen to music in normal living rooms. It would be helpful to have a room that better reflects a typical home environment.
Richard Sounds also seems to have more open-box deals available, which is good because, one way or another, customers can get better prices. Having a hi-fi room permanently set up with music playing would be perfect for sales, as it would give customers a better feeling of how the equipment would sound in their own homes

Reply from Richer Sounds - Bristol
Great experience, knowledgable staff, competitive price and plenty of opportunities to try out the various models of headphones on offer and test with my phone

Reply from Richer Sounds - Bristol
I've been buying from Richer Sounds in Bristol for over 30 years, and this time around was yet another faultless experience. Thanks particularly to Jonathan for fantastic service! I was buying an amp and a subwoofer, he patiently answered all my questions, made recommendations, priced up various alternatives and processed everything perfectly. He even talked me through the specific set-up on the subwoofer I went for so I knew what to expect and why it was important for sound quality. I'm delighted with the equipment I ended up buying, so my thanks to Jonathan & the team at Richer Sounds. :)

Reply from Richer Sounds - Bristol
Purchased a new TV through Richer Sounds. Really excellent service and the best price I could find for the model I wanted. I ordered on a Friday with their click and collect service and got an email on Monday around 9am saying the TV was ready to collect.

Reply from Richer Sounds - Bristol
Excellent advice and service. So far I’m very pleased with my new TV.

Reply from Richer Sounds - Bristol
Excellent service. Linda was great and very knowledgeable
Gave me the chance to.think about my purchase before committing and was very helpful all round

Reply from Richer Sounds - Bristol
I was looking for a record player. I looked at several options on your excellent website and decided to visit your shop to get a hands on approach. The whole range was explained to me and there was no hard sell. I made my decision based on the advice of your expert and I’m very pleased with the equipment I subsequently purchased.

Reply from Richer Sounds - Bristol
Friendly helpful staff. Great advice and even help carrying it out to the car.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Fantastic delivery. Unfortunately the tv was faulty, but no quibble return, would use this retailer again.

Reply from Richer Sounds - Bristol
The staff were amazing. I found exactly what I needed and was able to chat through everything before making my purchase.
I have always found Richer Sounds to be an excellent shop. The range of equipment is stunning and always first class.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Hisense 55U7QT - rang the Bristol store and recieved good advice re model and size for my living room. Later ordered online but it wouldn't let me add my VIP club discount. Telesales sorted that for me. Delivered carefully two day later to my living room in perfect condition... and I got ther RS 6 year guarantee.
Only complaint is for Hisense not RS, in that all you get is a start up guide and no instructions on how to adjust the multiple menu options for the best picture. The factort settings were rubbish. Had to resort to the net and YouTube for that. After trial and error I am very please with the picture and the sound is not too bad.. quite listenable.
Very happy with my experience and would recommend RS to anyone.. in fact already done so to a friend.

Reply from Richer Sounds - Bristol
Very helpful staff, friendly informative
Felt I could trust them
Good price
Would recommend.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Excellent service in Bristol and great comms & speed from delivery company.

Reply from Richer Sounds - Bristol
Price i could buy exactly same product and no postage under £ 7.
I payed your company £52.50

Reply from Richer Sounds - Bristol
We always buy our hi-fi and TV equipment from Richer Sounds because a) the range of equipment and pricing is great and b) the staff are friendly and knowledgeable and are prepared to go that extra mile to make sure that we feel comfortable with our purchases. We recently had an equipment demo in their "experience" room in Bristol, and Noah could not have been more helpful in taking a considerable amount of time guiding us through all the options regarding the marvellous Arcam amplifier and CD player which we eventually bought. Many thanks, Richer Sounds; and also for taking away and disposing of our broken CD player!!

Reply from Richer Sounds - Bristol
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