Richer Sounds - Bristol Reviews 2,656

TrustScore 5 out of 5

4.9

143 Whiteladies Road, BS8 2QB Bristol, GB


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Rated 5 out of 5 stars

I recently bought a TV whose size I had mismeasured, and it became immediately apparent when it was out of the box that it was too dominant in the room and I should have bought the next size down. Whe... See more

Company replied

Rated 5 out of 5 stars

Richer sounds whiteladies rd are just brilliant. Super efficient staff it’s just a brilliant experience. I have used richer sounds for 20 years and I wouldn’t go anywhere else . I bought a Samsung fra... See more

Company replied

Rated 5 out of 5 stars

As ever Richer Sounds provided good advice, great service and excellent value. The staff in Bristol are knowledgeable , professional and friendly. RS is my goto store for tv and hifi.

Company replied

Rated 5 out of 5 stars

Every time I purchase anything at this store they are exceptionally helpful. I prefer to shop here than any super stores up the road. Personal service and truly knowledgable about their products. No h... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom

  • 0333 900 0024

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 5 out of 5 stars

Richer sounds whiteladies rd are just…

Richer sounds whiteladies rd are just brilliant. Super efficient staff it’s just a brilliant experience. I have used richer sounds for 20 years and I wouldn’t go anywhere else . I bought a Samsung frame tv for the kitchen. very very happy with it .just waiting for my 19 year old Panasonic plasma to break that I purchased from them . I will then be straight down to them to pick up a new one . Thanks again happy customer that has purchased tvs , tower speakers , cinema speakers , and av amps over the years .

May 17, 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

The wrong TV.....(my fault)

I recently bought a TV whose size I had mismeasured, and it became immediately apparent when it was out of the box that it was too dominant in the room and I should have bought the next size down. When I called Richer Sounds to explain my position I fully expected to hear that nothing could be done as I had opened the box. I couldn't have been more wrong, and Richer Sounds couldn't have been more helpful at resolving the difficulty I'd got myself into. Thank you Richer Sounds, you're brilliant!!

May 16, 2026
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Reply from Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Brilliant as always!!

As always. Was very helpful and made everything very easy. That’s why I always buy my hifi from Richer Sounds. Hopefully one day all shops will be as good as them. But I’m not holding my breath. Anyway great service!! Thanks.

May 14, 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great products, great prices and great service

As ever Richer Sounds provided good advice, great service and excellent value. The staff in Bristol are knowledgeable , professional and friendly. RS is my goto store for tv and hifi.

May 14, 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

I always shop at Richer Sounds when…

I always shop at Richer Sounds when buying HiFi and technical equipment . The staff are always very friendly and knowledgeable and are always willing to discuss options with you. Highly recommend ed.

May 12, 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Polite and professional email and phone…

Polite and professional email and phone contact. Sourced and supplied exactly what I was after. It’s no wonder richersounds continue to survive and thrive in a world of online competition. Cheers Mark and his team.

May 11, 2026
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Reply from Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Good service

Had a really good service from Richer Sounds. The ear plugs I bought are great and arrived within a day of ordering them. All good

May 11, 2026
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Reply from Richer Sounds - Bristol

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Every time I purchase anything at this…

Every time I purchase anything at this store they are exceptionally helpful. I prefer to shop here than any super stores up the road. Personal service and truly knowledgable about their products. No hard sell, just plenty of information to make the right personal choice.

May 1, 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

We were after a freesat box after…

We were after a freesat box after buying one that was unable to record Dave was able to recommend one which we bought and is now working and we are very pleased with it.

May 1, 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

Great store to deal with

Team in Bristol have been both knowledgeable and friendly

May 2, 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Great e service and a fantastic TV

When I called to see if the item I wanted was available the chap I spoke to was super helpful and also when I went to pick it up. Very knowledgeable and it was a great price.
Can't beat the 6-year warranty either.

May 1, 2026
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Reply from Richer Sounds - Bristol

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Very helpful staff in Bristol store on…

Very helpful staff in Bristol store on the telephone and in person who resolved problems promptly and fairly.

May 1, 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Great experience

Joe at the Bristol branch was extremely knowledgeable and helpful. I purchased a tv and soundbar at a very competitive price. It was great to see all the televisions showing the same images so a genuine comparison was possible.

April 28, 2026
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Reply from Richer Sounds - Bristol

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Friendly and helpful

Spoke with a couple of staff members at the Bristol shop prior to and after the purchase of a TV. Knowledgeable and friendly.

April 15, 2026
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Reply from Richer Sounds - Bristol

Thank you for your 5 star review!

Rated 5 out of 5 stars

Simple phone order

Phone order and payment very convenient and simple good people interaction deliver excellent

April 23, 2026
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Reply from Richer Sounds - Bristol

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, knowledgable and unrushed, just what I needed

April 25, 2026
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Reply from Richer Sounds - Bristol

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Shop here first

Service and product knowledge is always excellent. I always shop here for audio and visual equipment. Staff are friendly and it is nice to see the products on show.

April 25, 2026
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Reply from Richer Sounds - Bristol

Thanks for your 5 star review, we look forward to seeing you again next time

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