Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... See more
Company replied
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Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... See more
Company replied
Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and class... See more
Company replied
Richard was great. He organised a demo for me for the system i was looking at, and made sure that it did what i needed as i was planning to use high resolution DSD files stored on a ssd drive attached... See more
Company replied
I decided to order from Richer Sounds due to their six-year warranty and expertise. Unfortunately, despite researching before, I purchased a TV I wasn't too happy with. I decided to make the chang... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom
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Attention and knowledge of products. Plus sales ability to properly identify our requirements.

Reply from Richer Sounds - Bristol
The staff members I dealt with didn’t seem that interested with my purchase once they found out I was only in the market for cheap small tv .

Reply from Richer Sounds - Bristol
Friendly staff with good knowledge for the products on offer.
After sales are good and instructive.
Very helpful.

Reply from Richer Sounds - Bristol
The team at Bristol were brilliant and quickly answered my questions before taking my order. They also followed up with a curtesy call to see if the installers had been in touch.

Reply from Richer Sounds - Bristol
The staff did not address my questions as to the items suitabilty for my requirements.
I therefore cancelled the order amd received a refund.
I will be buying a TV stand elsewhere.

Reply from Richer Sounds - Bristol
Excellent service. No messing about. Order completed quickly and delivered to store. You might pay a little more but you know where you stand with this company.

Reply from Richer Sounds - Bristol
Extremely knowledgeable extremely helpful beats the larger electronic stores

Reply from Richer Sounds - Bristol
Answered all my questions knowledgably and professionally.
Mark extremely helpful and helped me decide which TV suited my needs and wishes best.

Reply from Richer Sounds - Bristol
Phone call was friendly and helpful.They had what I wanted. Delivery was very quick. Stylus works perfectly.

Reply from Richer Sounds - Bristol
Staff were knowledgeable and gave us the advice we needed.

Reply from Richer Sounds - Bristol
I decided to order from Richer Sounds due to their six-year warranty and expertise. Unfortunately, despite researching before, I purchased a TV I wasn't too happy with. I decided to make the change, and called Richer Sounds for their advice.
I found their insight incredibly useful, talking me through in detail what my options were and what options may be more suitable. They arranged the exchange and sorted out my new order on the phone.
I'm delighted with my new TV and really happy with the service received.

Reply from Richer Sounds - Bristol
Pleasant and extremely helpful staff. Everything went very smoothly and delighted with my new television.

Reply from Richer Sounds - Bristol
I always go to richer sounds for him fi record players and always a tv there advice is very important for making my choice and also the six year guarantee

Reply from Richer Sounds - Bristol
I’ve purchased TV and other items from Richer Sounds over the years and because of the exellent service have always recommended family and friends to do the same This latest purchase for an elderly house bound friend who needed TV delivered and set up. All done and sorted on the phone and job done as promised Also 6 year guarantee

Reply from Richer Sounds - Bristol
Everything was good except communication regarding delivery and installation, it was efficient but just needed some unpicking.

Reply from Richer Sounds - Bristol
Good price, quality product, old style customer service which is nice. Good they know about what they are selling. Important.

Reply from Richer Sounds - Bristol
The staff at Richer Sounds in Bristol were very knowledgable and friendly. They helped us choose a new TV which we are very pleased with. The price was very reasonable given the quality of the TV.
Thanks again.

Reply from Richer Sounds - Bristol
As always, there are good deals and competitive prices, and you have the opportunity to try things before purchasing in the shop. I bought my Valerion Pro 2 projector, bracket, and 106-inch screen in Bristol. The whole team in the shop was very helpful and friendly. You can also take some items home to try before making a final decision.
The only thing that would be nice to have is a listening room set up to provide a more real-world experience. The specially treated acoustic room is nice, but most of us listen to music in normal living rooms. It would be helpful to have a room that better reflects a typical home environment.
Richard Sounds also seems to have more open-box deals available, which is good because, one way or another, customers can get better prices. Having a hi-fi room permanently set up with music playing would be perfect for sales, as it would give customers a better feeling of how the equipment would sound in their own homes

Reply from Richer Sounds - Bristol
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