The personal touch and customer service keeps me coming back to Richer Sounds. This time i contacted regarding a set of headphones that were cheaper elsewhere online. I emailed and dealt with one pe... See more
Company replied
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The personal touch and customer service keeps me coming back to Richer Sounds. This time i contacted regarding a set of headphones that were cheaper elsewhere online. I emailed and dealt with one pe... See more
Company replied
I had a picture problem with my new Samsung TV. After explaining the issue I was given the service number for Samsung who were able to guide me through all the indepth settings which took just under 1... See more
Company replied
Super knowledgeable and helpful. Also put a smile on my face with the level of enthusiasm for the quality of sound and wires in a digital and Bluetooth world! Always a pleasure to stop by!
Company replied
Very happy with recent order. Delivery was fast. Item is as described with 6 year warranty. Have been purchasing quite a few stuffs from richer sounds recently and they never disappoint me.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom
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So professional and knowledgeable extremely helpful and I wouldn’t purchase from anywhere else.

Reply from Richer Sounds - Bristol
Really pleased with the service of Bristol branch. Matched the price. Friendly, staff,

Reply from Richer Sounds - Bristol
I spoke to Dave told him the deck and speakers I had and that I wanted a amp and cd player to suit
And he gave me good advice and 10 mins later I left with my goods and just as Dave said the whole system sounds fantastic
Thanks Dave

Reply from Richer Sounds - Bristol
I had outstanding customer service from a very amiable gentleman called Jon from your Cardiff branch who went above and beyond to help me in my hour of need.

Reply from Richer Sounds - Bristol
Great company with good old traditional customer service values. Highly rated and trusted retailer.

Reply from Richer Sounds - Bristol
Noah was again the best of the best. People like Noah is the reason Richersounds is the best retail store in the UK bar none. Thank you Noah.

Reply from Richer Sounds - Bristol
Richard was great. He organised a demo for me for the system i was looking at, and made sure that it did what i needed as i was planning to use high resolution DSD files stored on a ssd drive attached to the amp. He also ensured i got a great deal. Very happy with Richer Sounds.

Reply from Richer Sounds - Bristol
Friendly, professional easy to deal with.
No pushy sell.
Good people in Bristol store.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Excellent service from the Bristol branch!
Although the TV wasn’t in stock, it was delivered to my home within a few days!

Reply from Richer Sounds - Bristol
My experiences with Richer Sounds at the BRISTOL BRANCH (I have been buying all my HI-Fi,TV,s and all my entertainment equipment from them since 1973) and as always been nothing but all round excellent, by that I mean there Prices, cannot be beaten the service is Second to None, as for the Staff you won’t find a better team anywhere for their friendliness, knowledge, politeness, helpfulness service nothing is too much trouble for the team. I think 10 Stars are more appropriate than 5 Stars and more.
If you are looking to purchase your Hi-Fi, TV or any entertainment devices RICHER SOUNDS is the perfect and only place to purchase from. Keep up the excellent Service at RICHER SOUNDS BRISTOL.

Reply from Richer Sounds - Bristol
Delivery drivers need to be more careful, (two separate occasions) but apart from that very happy. I’ll just go to store to get my next speakers

Reply from Richer Sounds - Bristol
Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had purchased a complete surround sound system, although I had spent a little more than I expected, the sound was astonishing and I'm more than pleased with it.
I have previously brought equipment from Richer Sounds and I have never been disappointed, I would always recommend them.
Thank you

Reply from Richer Sounds - Bristol
Staff are always helpful, knowledgeable and great people to communicate with.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Good service, competitive price, excellent delivery and courtesy call.
TV is fab.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and classier than my old amp and the on board DAC is a step up compared to my Wiim Ultra, vinyl also sounds lovely through the new amp. The service from Jonathon was top notch, not only did he sort a very quick dispatch, he also offered the amp at a very competitive price and the follow up call to see if I was happy with my purchase was a nice touch also. Excellent as always from the Richer Sounds team.

Reply from Richer Sounds - Bristol
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