Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... See more
Company replied
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Jonathan, who served me, gave great advice and helped me through any questions I had. The product arrived the next day, which was a great surprise, and was fairly straightforward to set up. I had pu... See more
Company replied
The team at Bristol Richer Sounds could not have been more helpful. From the initial discussion on what the buy, to the purchase and then helping me load the car. They couldn't have done more
Company replied
Purchased an Arcam Radia A25 from Richer Sounds in Bristol. Very happy with the amplifier as a significant upgrade over my older Arcam Diva A70, everything is bigger, more powerful, punchier and class... See more
Company replied
I decided to order from Richer Sounds due to their six-year warranty and expertise. Unfortunately, despite researching before, I purchased a TV I wasn't too happy with. I decided to make the chang... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
143 Whiteladies Road, BS8 2QB, Bristol, United Kingdom
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Good price, quality product, old style customer service which is nice. Good they know about what they are selling. Important.

Reply from Richer Sounds - Bristol
The staff at Richer Sounds in Bristol were very knowledgable and friendly. They helped us choose a new TV which we are very pleased with. The price was very reasonable given the quality of the TV.
Thanks again.

Reply from Richer Sounds - Bristol
As always, there are good deals and competitive prices, and you have the opportunity to try things before purchasing in the shop. I bought my Valerion Pro 2 projector, bracket, and 106-inch screen in Bristol. The whole team in the shop was very helpful and friendly. You can also take some items home to try before making a final decision.
The only thing that would be nice to have is a listening room set up to provide a more real-world experience. The specially treated acoustic room is nice, but most of us listen to music in normal living rooms. It would be helpful to have a room that better reflects a typical home environment.
Richard Sounds also seems to have more open-box deals available, which is good because, one way or another, customers can get better prices. Having a hi-fi room permanently set up with music playing would be perfect for sales, as it would give customers a better feeling of how the equipment would sound in their own homes

Reply from Richer Sounds - Bristol
Great experience, knowledgable staff, competitive price and plenty of opportunities to try out the various models of headphones on offer and test with my phone

Reply from Richer Sounds - Bristol
I've been buying from Richer Sounds in Bristol for over 30 years, and this time around was yet another faultless experience. Thanks particularly to Jonathan for fantastic service! I was buying an amp and a subwoofer, he patiently answered all my questions, made recommendations, priced up various alternatives and processed everything perfectly. He even talked me through the specific set-up on the subwoofer I went for so I knew what to expect and why it was important for sound quality. I'm delighted with the equipment I ended up buying, so my thanks to Jonathan & the team at Richer Sounds. :)

Reply from Richer Sounds - Bristol
Purchased a new TV through Richer Sounds. Really excellent service and the best price I could find for the model I wanted. I ordered on a Friday with their click and collect service and got an email on Monday around 9am saying the TV was ready to collect.

Reply from Richer Sounds - Bristol
Excellent advice and service. So far I’m very pleased with my new TV.

Reply from Richer Sounds - Bristol
Excellent service. Linda was great and very knowledgeable
Gave me the chance to.think about my purchase before committing and was very helpful all round

Reply from Richer Sounds - Bristol
I was looking for a record player. I looked at several options on your excellent website and decided to visit your shop to get a hands on approach. The whole range was explained to me and there was no hard sell. I made my decision based on the advice of your expert and I’m very pleased with the equipment I subsequently purchased.

Reply from Richer Sounds - Bristol
Friendly helpful staff. Great advice and even help carrying it out to the car.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Fantastic delivery. Unfortunately the tv was faulty, but no quibble return, would use this retailer again.

Reply from Richer Sounds - Bristol
The staff were amazing. I found exactly what I needed and was able to chat through everything before making my purchase.
I have always found Richer Sounds to be an excellent shop. The range of equipment is stunning and always first class.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Hisense 55U7QT - rang the Bristol store and recieved good advice re model and size for my living room. Later ordered online but it wouldn't let me add my VIP club discount. Telesales sorted that for me. Delivered carefully two day later to my living room in perfect condition... and I got ther RS 6 year guarantee.
Only complaint is for Hisense not RS, in that all you get is a start up guide and no instructions on how to adjust the multiple menu options for the best picture. The factort settings were rubbish. Had to resort to the net and YouTube for that. After trial and error I am very please with the picture and the sound is not too bad.. quite listenable.
Very happy with my experience and would recommend RS to anyone.. in fact already done so to a friend.

Reply from Richer Sounds - Bristol
Very helpful staff, friendly informative
Felt I could trust them
Good price
Would recommend.

Reply from Richer Sounds - Bristol

Reply from Richer Sounds - Bristol
Excellent service in Bristol and great comms & speed from delivery company.

Reply from Richer Sounds - Bristol
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