Richer Sounds - Bromley Reviews 

Staff really helpful-can’t fault the experience at all

Very helpful, very informative and very friendly helping us to sort out our vision and sound system at home. We would thoroughly recommend them. Top service!

Maurice and Tommy were very helpful and informative, especially helpful when I had difficulty setting up the turntable and also handling an exchange of product, thanks.

value for money. friendly and knowledgeable staff

Excellent service, Jerome was amazing, at the end of a busy Black Friday, he was calm, knowledgeable, witty and gave us the confidence in the company to make the purchase, many thanks.

Great prices! Ordering was no problem for me talking to the sales people who answered all my questions. Delivery was on time with no issues.

Most helpful staff, went out of the way to offer best and honest advice. Knew their products well. Was extremely happy with my visit.

Jerome was so informative, so genuine and just really, really helpful.

I knew nothing about the product I went in to buy and felt that he just gave me such impartial advice, regardless of whether that resulted in a sale or not.

Thanks so much again, and to your colleague Tommy who was also really helpful on the phone.

I think his name was Maurice ..
At the Bromley store
He listened. Analysed my situation and gave me the perfect solution at a brilliant price
Superb

Not impressed with the manager in the Bromley shop.. really offhand and uninterested in service..

Edit.. Richer Sounds customer team made numerous attempts to speak to me to discuss what happened. Can’t fault the way this has been responded too.. Well done.. 👏

Knowledgeable staff who understood my needs and clarified my desire for which screen size and which screen technology. It pays to do a little research yourself beforehand of course.

I attended the Bromley store with my 95 year old mother who has visual impairment and struggles with technology. Tommy took time to listen to what she wanted and gave advice about which TVs had the features best suited to her needs. Tommy then took time to research that the specific models did have the correct features and followed up with me on 3 further phone calls to discuss. I was so impressed by his patience, thoughtfulness and tenacity to ensure my mother had the best tv for her requirements. Thank you so much I cannot imagine having such brilliant service any where else. I cannot praise highly enough.

Good value prices
Well Trained staff
Keep you updated on
The delivery details.
Receipt and guarantee issued promptly as was the delivery.

I purchased the Dali Oberon 5s a couple of weeks ago from the Bromley store. Matt was super helpful from start to finish, and even gave me a little deal which was so kind of him.

As far as the speakers go,over last couple of weeks of use they now have 200+hrs of running time and sound absolutely outstanding. They are so detailed, great soundstage and tight controlled bass, I use with grills off and speakers are 2.4m apart, 30cm away from wall. Room size is about 26 square metres.

Highly recommend shop and speakers.
Thanks so much, Matt.

Matt at the Bromley store gave great advise, as I wanted to upgrade my Samsung Budget TV which he recommended the LG OLED65G54LW , which since I have had, it is such a fantastic picture quality compared to what we had. It is like night & day & can now watch some of my 4K UHD Blu Ray’s & actually see the picture. I have been going to Richer Sounds for over 30 years for all Home Cinema & Hi Fi & TVs as they are experts in their field & give good sound advice & won’t try & sell you the most expensive product, just the right one for your needs.
Fully recommend this company & products they sell.

Staff were friendly, helpful and knowledgable.

Being able to talk to knowledgeable staff who bend over backwards to solve customer issues.

Really fast delivery and a great offer included with the Samsung S95f tv that we purchased which was the Samsung sound bar and sub and 6 year warranty.