Richer Sounds - Cambridge Reviews 1,677

Good Service

Deputy store manager for cambridge (Paul I think) was really helpful, super friendly and knows his stuff. Suitably impressed and will continue to use richer sounds because of this experience.

First class as always. Got excellent advice on the right tv's to get when i called the sales phone number and unlike most places you call none of the stupid talking to a machine nonsense.
Been using Richer Sounds since the 90s and always my first and only choice for tv or hi fi.
Use this company with confidence.

Tremendous experience. It's the first time of buying something from Richer Sounds, but a brand which obviously takes customer service seriously. Tom from Cambridge was brilliant in helping me get a new UST projector and getting it for a competitive price so I will definitely be keeping them top of the list for future AV purchases.

Excellent advice from Paul at Richer Sounds Cambridge !! . Everything i could ever ask was explained clearly and am now blown away by the picture on my new LG TV. Who could ask for more

Staff were helpful and supportive - made the whole experience very simple.

Excellent competent company - gave reasonable advice on headphones, good communication and overall experience. Thoroughly recommended!

I have trusted Richer Sounds ever since the owner made the lovely gift of the firm to the staff when he retired. I had several headphones in mind, but when I found Richer Sounds sold one on those on my shortlist, my decision was made.
I enjoyed viewing the range of electronics in the shop.

A great knowledgeable team who were very helpful.

I have been buying kit from them for over 20 years and just ordered up another Monitor Audio speaker package including sub woofer. The experts in their Cambridge shop are always there on the phone to help and advise, even with my old Denon 6400 avr that I have just moved to my PC they are on hand for tricky technical tips getting it working.

What can l say “nothing” if you are reading this you are wasting your time.
Just have a good look at what’s on offer, in store, online, what ever method you have, make your mind up, look at the offers that go with it and buy.
That’s it, you can go and get stitched up somewhere else now, because that will never happen at Richer Sounds. I could say so make you would not beleave me, so just do it and sit back and enjoy your purchase.
I KNOW NOW DO IT

Great experience, very happy with product. I think they need to up sales people at the weekend

Good advice , good prices and efficient delivery , not the first or last time i will buy from this company

Your staff were v helpful and answered any Qs I had. I had problems with my computer but they got back to me by phone. The item I chose was ideal and it arrived v promptly. The usual excellent service from my audio vendor of choice for many years.

Great experience end to end. Tom was polite and very helpful, explaining the delivery process and answering all our questions. We were kept informed on the day of delivery of progress and timing.

It was great to try out a range of speakers before buying. I ended up buying a different set as a result which are much more suited to my listening taste. A great buying experience.

I’ve been buying hi-fi equipment from Richard Sound Cambridge since my first system, and I’ve always had excellent service. Most recently, I ordered a pair of Harbeth P3 speakers from them. They kindly arranged an audition by sourcing a new P3 from Harbeth, and they also offered me a very good deal. Paul was especially helpful throughout. Based on my experience over the years, I’m very happy to recommend Richard Sound Cambridge.

The staff at Richer Sounds in the Cambridge store are so helpful and always ready to help with any questions