Richer Sounds - Cardiff Reviews 

Dealing with people who know what they are talking about

Very quick Delivery!

I called to see if a particular turntable was in my local store, and they advised that it wasn't and to call and order online. It was over the New Year bank holiday. I ordered on the 31st December and it was ready to collect on 2nd January. Great service.

The turntable itself was one that I purchased based on a recommendation on the website. It certainly was one that accurate! I love it! Visually, it fits the space that I had for it, and the quality of the turntable is very good for the price point. Well worth the money. Thank you very much for a great service and great product.

Excellent service as usual, have been using this company for many years, to date never let us down, would highly recommend

First class service

Had a great and friendly service with exceptional knowledge of products on my visit. Only thing I was a little disappointed about was information being passed to other staff members as I was waiting for a TV to arrive, which had but no one knew in store who it was for. So it took me to ring the store and ask where it was and when it’s going to be delivered. Unfortunately it was a birthday surprise but that was spoilt. Never mind, it would not put me off from visiting again as I know it’s a trusted name. Very polite staff and make you feel welcomed

Stock available and excellent customer service

Great service from knowledgeable and friendly staff who always go that extra mile to give great advice and service.

I phoned, I ordered and paid. I received

Walked into the store to purchase a turntable as an family Xmas present on the 21st December wondering if I'd left it too late. The staff were realistic and advised if they ordered today it should be in store the following day but that DPD deliveries at this time of year can be erratic. I decided to go for it as I prefer to shop locally if I can saying if it arrived between Xmas and the New Year then so be it. I needn't have worried though as I had a phone call the Monday at 10am to let me know it was ready for collection. Many thanks to Dan and the gang for arranging such a speedy order in time for our New & Old Vinyl Christmas Day Session !

My purchase was helped thanks to the information and product knowledge of the staff. Very helpful and friendly staff, no rushed purchase and delivery of my purchase was on time.

Great service and competitive pricing. I always shop at Richer Sounds

Always a pleasure to talk to the guys at Cardiff - easy
process to order and pay and great comms from the delivery partner.

Very obliging experienced staff happy customer would go back for upgrade etc

Expert staff, politeness and helpfulness was outstanding.

I have dealt with richersounds for over 30years .very helpful staff great products great prices. Overhaul a great experience

As usual, excellent service from my favourite audio/visual shop in Cardiff. Thanks for the recommendations.

Sony Bravia 8ii purchase.
The team were patient as always and gave me lots of great advise before I made my choice.
For hifi and tv’s I wouldn’t use anyone else.
Fantastic as always 👍🏻

Richer Sounds were really helpful with their advice and I am completely happy with their service. However, I was not happy with the delivery people as they only left half the order on the first day (Tuesday)at 10.00pm and although they said the rest of the order would be delivered the next day it wasn't, and there was utter confusion over the delivery for the rest of the week. It was finally delivered on Saturday, Richer Sounds were very helpful in sorting this out for me.

Excellent advice and delivery service