Richer Sounds - Leeds Reviews 

Richer Sounds behave as a company based on good ethics, caring for the customer and taking trouble to ensure that the customer has a good purchasing and post sales experience

The process and service of buying a new sound system was great. The staff took the time and effort to find the right product that suited me perfectly. Thanks very much Derek for all your help. I would recommend this store.

Personalised service by the team in Leeds - quick and efficient.

Was sold a sound bar product which didn't work when paired with my existing TV. I returned the product and my money was refunded. I was also told that my legacy Sonos connection box could not be paired with my existing wired HiFi equipment, and that my Mission 753 speakers could not be repaired due to parts unavailability.
The situation was subsequently recovered due to excellent service from the Store Deputy Manager who arranged the pairing of my legacy Sonos equipment with my other wired HiFi equipment and I now have excellent sound throughout the house. Lastly, Eric Wiley in Castleford is currently repairing my Mission speakers.

convenient and fast delivery following telesales purchase. so happy because we don't live near a RS, but really love their service

I was pleased to see a record of previous purchases had been retained which helped to find a solution to my problem
I was offered and received home visits which were excellent and reasonably priced
I was also given advice on most cost effective solution
All staff were friendly and cheerful and excellent communicators

Harry, who helped us was very helpful and knowlegable about products. He took time to find out what we wanted and explained the options available to us to match our budget.

The staff in the Leeds Richer Sound shop were exceptionally helpful and quick in responding to an issue i had with a purchase, for which I am very grateful

Very good service thanks

Derek was very helpful and explained all the latest offer

Customer based sales with which I mean you’re definitely put first , thanks again

Was given a call back from the Leeds store over an online enquiry. I have forgotten the young chaps name but he was an absolute pleasure to deal with. Offered a price match deal which was taken and delivery arranged for the following day (TV). Service above and beyond with Richer Sounds. Will definitely use again.

Staff were so helpful ,and gave me lots of advice.Very pleased with my cd/radio.Havent tuned all the radio channels yet,but the ones I have and cd play are excellent.

Long time lover of richersounds, the service received justifies the admiration. Great prices, flawless customer service from a knowledgeable team. No wonder they have the highest score I've ever seen on trustpilot

The ordering process was straightforward. The staff were helpful, positive and efficient.

Great service.
Staff very helpful and friendly.

Great service
Delighted with the product which arrived when promised. Keen price and polite, helpful service over the phone. Pleased with the 6 year warranty offered with the product.

Huge thanks to Chris and Mikey at Richer Sounds Leeds for helping me navigate a frustrating technical issue. I was struggling with a faulty unit, and the team’s responsiveness and willingness to find a solution were second to none. They made the process of 'trading up' to a Pro-Ject T2 seamless, even setting the new deck up in-store to ensure it was 'plug and play' for me. The T2 is a dream—stable, beautifully built, and sounds incredible. If you want honest advice and top-tier aftercare, this is the place to go.

I when I entered the store I was immediately welcomed and asked