Richer Sounds - Leicester Reviews 

Staff kept me informed about my purchase and when it would be delivered, really good service throughout the process, 5 stars all the way, would definitely recommend,
Shout out to Paul and Sebastian

Can not recommend highly enough.
Fantastic customer service.
These people really care about you when you do business with them.
Delivery service was excellent too.
Why would anyone go anywhere else.

Well informed guidance - I am really pleased with the products I ended up buying

Great staff (they listen). Would have been better if the TV I was interested in (TCL) was on display in store. Delivery quick and efficient.

Comprehensive ,thorough, knowledgeable and timely. Will
use again in the future.

Very helpful with the ordering and delivery process

Wanted Headphones for an Amplifier bought from the branch at Solihull. This is where the expert at London Road took over. Precise information given regarding price and a demonstration of Classical music confirmed my requirement. Thank you.

Price match was brilliant, Richard from Leicester was very helpful and had great knowledge of the products.
Delivery came three days earlier than expected, I was also kept informed from the delivery guys.

Any trip to Richer Sounds is a pleasure to be honest, with knowledgeable and courteous staff who want you to leave happy. If, like me, you're someone who doesn't keep up with the latest innovations and only replaces something like a TV every 10 years or so then it is easy to be quickly confused by all of the latest jargon or developments. This, I think, is where the staff excel as they don't try to confuse you further and try to sell you what you don't need just to make a sale. They listen to what you want and then guide you through the options open to you, and will say if you don't need something that you may have thought that you did. Whilst I only replace TV's and hi-fi's every 10 years or so I've dealt with them for over 25 years and wouldn't go elsewhere, all due to the service.

Excellent service, the staff are so knowledgeable and have great advice about a TV we wanted to also double up as a second PC Screen.
We always go here for our TV and music equipment, despite now living 2 hours away! It's a first class service every time!

Extremely helpful and friendly

Leicester Superb! Excellent customer care, excellent product knowledge, superb experience. Just a shame the parking outside is so dreadful. Such a superb shop and experience. Thoroughly recommend you go see them. Thank you

Team were superb - product knowledge and customer service was fantastic. Wouldn't go anywhere else

Staff extremely knowledgeable, friendly and helpful. Nothing is too much trouble.

Staff great. Good deal. Happy.

Whenever I'm upgrading my hifi, I usually end up at Richer Sounds. Great deal on an amp I'd been looking at. So a phone call later I was provided with expert reassurance about the amp spec and my speakers. Infact the store has my purchase history over 20 years! Always a pleasure with anyone who's on desk. Richard was great, just as he was 4 years ago haha.
Oh, and the JBL ma 510...that's just superb. Recommended

I have always shopped with Richer Sounds either online or with my local branch in Leicester and they have always been impeccable but I must say that even this time they went above and beyond. A huge huge huge shout out to Levi who has been phenomenal providing expert advice and perfect customer service- absolutely outstanding!! The Leicester have been fantastic from start to finish!!

Really knowledgeable help from James when choosing our TV. So nice to have a welcoming expert on hand and no hard sell. Definitely recommend.