Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... See more
Company replied
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Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me t... See more
Company replied
After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had furthe... See more
Company replied
Phone answered promptly by knowledgeable salesman who guided me through the purchasing process. We arranged a delivery time and the product arrived on time.I had some issues with setting up Richer Sou... See more
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Went into Richer Sounds to buy a TV for my 93 year old Mum. My only concern was will she be able to use the controller - the staff member was brilliant (he had recently bought a new TV for his elderly... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
163 London Road, LE2 1EG, Leicester, United Kingdom
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Great service , Jason in store was super helpful.
The Products I ordered then arrived next day.

Reply from Richer Sounds - Leicester
Good website and excellent guarantee. When I phoned the shop the guy I spoke to was very knowledgeable and helpful. Arrived 3 working days later and TV looks great.

Reply from Richer Sounds - Leicester
I visited your Leicester store with total confidence after all the on-line reviews and wasn't at all disappointed. The service I received was second to none from Jason senior advisor (I believe that was his name 'sorry')
I didn't feel pressured and was given great advice on TV products from a very knowledgeable advisor,
I ended up with a OLED TV..
Will definitely recommend R/Sounds to family and friends.

Reply from Richer Sounds - Leicester

Reply from Richer Sounds - Leicester
Warranty claim, seamless result, top service, never expected anything less, brilliant team as usual, top mention for Paul and Sebastian.

Reply from Richer Sounds - Leicester
Leicester branch. Really helpful and knowledgeable sales. Levi served us, giving us excellent advice about pairing a new amplifier with our b&speakers to update our system.

Reply from Richer Sounds - Leicester
Quick and efficient service. Answered all my questions etc. Sorted out next day delivery too. Cheers!

Reply from Richer Sounds - Leicester
Great products, great service, great customer service, excellent all round

Reply from Richer Sounds - Leicester
Knowledgeable and helpful staff very efficient

Reply from Richer Sounds - Leicester
Have bought my tvs before from Richer Sounds and have always been happy with my purchases from them Good price compared with equivalent LG at John Lewis. Plus free delivery

Reply from Richer Sounds - Leicester
Richer Sounds in Leicester are really good the guys are proactive, I feel for the guys as they are waiting for the supplier to update them on my speaker stands and although they keep me updated, their communication is good, and responsive - the supplier is not, so I don't want to tar them with the same brush because they are very active and have resolved the other issues.

Reply from Richer Sounds - Leicester
Ordered an amplifier over the telephone, and the text message link for payment failed, due to a problem with the bank card security nonsense. The staff member at the shop decided to simply do it the old fashioned way, and took the number over the phone, which worked instantly, and my amplifier was delivered within two days.

Reply from Richer Sounds - Leicester
I've been shopping at Richer sounds for over 20 years and their products and prices have always been really good. I recently purchased a Yamaha DAB amplifier and I'm very pleased with the sound and build quality.
Great Value, Leicester Branch price matched offer found elsewhere & advise given to allow new TV to talk to analogue sound system was spot on. Aftersales was excellent no query was too small or difficult for them to answer. Very happy with purchase and would recommend Richer Sounds Leicester to anyone.
Fantastic service, excellent knowledge and extremely helpful
Thanks to Tony (Leicester branch)
Was in the market for an LG TV. Contacted RS Telesales and they informed me that there was a TV that I wanted in their Leicester store. Contacted the store and reserved it. All straight forward , and collected the LG TV the very next day. Staff in RS Leicester were fantastic as always, efficient and professional and always courteous. All in all, have been using RS for over 25 years for great advice and superb kit. I for one will not go anywhere else. 10/10 for everything again as usual. Thank you guys.

Reply from Richer Sounds - Leicester
Every one involved with my purchase were spot on including the guys in the store to the delivery guys

Reply from Richer Sounds - Leicester
A fast, efficient service online backed up by friendly staff in the Leicester store when I collected my cd player.

Reply from Richer Sounds - Leicester
After sale second to none. Staff always very knowledgeable. Would Never sell you a bad deal.

Reply from Richer Sounds - Leicester
A great service and didn't feel pressured only advised very well by the staff.

Reply from Richer Sounds - Leicester
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