Number 1 great staff Number 2 top quality audio products. Number 3 been buying from this company from 1997 till this present time. Also good warranty. Highly recommended..thanks
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It’s the second time I have bought from Richer Sounds and also the second time dealing with Tom at the Lichfield store. Richer Sounds are lucky to have such a knowledgeable, helpful and all round... See more
Company replied
Great service from Tom at the Lichfield branch. He was extremely knowledgeable and made excellent recommendations about products I should consider; one of which I purchased. First time I have used Ric... See more
Company replied
Staff bent over backwards couldn't have been more patient, helpful and understanding. I had a tight deadline for delivery which they achieved for me. The guys who fitted my tv were fantastic, knowled... See more
Company replied
Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
46 Birmingham Road, WS13 6GF, Lichfield, United Kingdom
- 0333 900 0089
4.9
Excellent
2K reviews
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No hassle refund and service
The staff at Lichfield were really understanding, willing to help. I brought a refurbished projector, which I wasn't happy with after three weeks and the have me a refund, hassle free. I was so pleased with the service I purchased another project that day.
January 18, 2026
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Really helpful staff
Really helpful staff, good advice and prompt supply of the items I ordered. I have ordered from the Lichfield store on several occasions and would highly recommend them.
January 17, 2026
Reply from Richer Sounds - Lichfield
Thanks for your great feedback and for supporting local business.
Hisense 43” TV Lichfield…
Product description, specifications and store availability, also regarding the guys at the Lichfield store going above and beyond, when I arrived 👍
January 12, 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Salesman Luca was extremely helpful
Salesman Luca was extremely helpful
Pricing was very competitive
January 10, 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Samsung tv
Easy sale,competitive price,delivery spot on.icing on the cake=6 yr guarantee.
January 10, 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Big selection of quality products and…
Big selection of quality products and great prices .
Staff were fantastic , couldn't help.enough , best shop all your home systems
January 8, 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
Hisense tv
Bernie was most helpful explaining the differences between the two tvs we were looking at and also showing us alternatives to ariel connections behind the TV had the one we decided on in stock and helped us out to the car with our purchase
January 8, 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review, it’s lovely to read your comments.
A Friendly store
It was easy to visit my local store and order my new TV. The staff were friendly and dealt with my order professionally. The TV was was promptly ordered and available for collection the next day
January 6, 2026
Reply from Richer Sounds - Lichfield
Thanks for your feedback, great to read you were happy with our service.
Bought a new TV good choice…
Bought a new TV and had a good choice to choose from and competitive prices. Knowledgeable staff able to explain what each model was capable of.
December 29, 2025
Excellent service
Dawn, Tim and James were very knowledgeable and helpful a great deal with my online order.
Unbeatable pricing to boot to.
Would definitely recommend .
January 5, 2026
Reliable service
Easy to shop online but when you need to speak to someone it’s very easy to do so. Would definitely use them again.
January 4, 2026
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review!
A quick fast no issue purchase
We ordered our new tv on Monday did all the necessary prerequisite paperwork stuff over the phone and by Tuesday morning the following day our purchase had arrived so we’re very happy with the simple easy process and customer focus that was given to us brilliant
January 3, 2026
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Website is easy to use and to compare…
Website is easy to use and to compare products with a great range to choose from. Staff are always polite and helpful but aren’t pushy sales types.
January 3, 2026
Reply from Richer Sounds - Lichfield
Thank you for your wonderful feedback
Richer sounds, you won't be dissapointed
We always use Richer sounds for our TV and Audio purchases, Staff are always very Knowledgeable, friendly and not pushy. We always use the Lichfield Branch, you can't beat old school buying and the staff are first class.
This is all in addition to the great prices and 6yr warranty on TVs
January 3, 2026
Reply from Richer Sounds - Lichfield
Thanks for your 5 star review, we look forward to seeing you again next time
Excellent service and delivery we had…
Excellent service and delivery we had an issue that was solved swiftly and professionally
January 2, 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind review, we look forward to your next visit.
Expert advice in store!
January 2, 2026
Reply from Richer Sounds - Lichfield
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service
Great service, Tom was very informative and had great knowledge.
December 31, 2025
Unprompted review
Reply from Richer Sounds - Lichfield
Thank you for your 5 star review!
Knowledgeable customer service
Knowledgeable customer service, polite and patient! James was most helpful.
December 27, 2025
Reply from Richer Sounds - Lichfield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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