The phone was answered quickly by Justin. Very pleasant and Helpful. Query was answered quickly and professionally. Richer Sounds are my 'go-to' retailer. All the staff are focused on excellent custom... See more
Company replied
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The phone was answered quickly by Justin. Very pleasant and Helpful. Query was answered quickly and professionally. Richer Sounds are my 'go-to' retailer. All the staff are focused on excellent custom... See more
Company replied
Friendly and knowledgeable staff. Excellent products and good after sales service. I have been using the company for many, many years and wouldn’t go anywhere else for television or audio products. Hi... See more
Company replied
Really helpful and knowledgeable staff who didn't mind me answering my novice questions. Will definitely be back at some point for a speaker upgrade for my new turntable.
Company replied
The staff were all helpful and friendly, they were very patient with our lack of knowledge about modern technology. They suggested equipment that would complement and enhance our existing system, it w... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1-5 Berry Street, L1 9DF, Liverpool, United Kingdom
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Had to wait a little while before I was seen to, other than that, a very helpful member of staff saw to my needs.

Reply from Richer Sounds - Liverpool
Rang up checked TV was in stock, drove over parked at the side of the store went in paid for the item, helped to the car with it, and job done.
Great value best price around and free sound bar arrived next day as it wasn’t in stock. Great customer service and 6 year warranty to boot what’s not to love about Richer Sounds

Reply from Richer Sounds - Liverpool
Spoke to David and explained what we were looking for, helped us choose the right TV for our refurbished kitchen. Probably the 5th TV we have had from Richer Sounds. Only disappointment was their delivery partner who to be honest has been very hard work!!

Reply from Richer Sounds - Liverpool
I have shopped at Liverpool several times and have always received helpful and knowledgeable advise, excellent service. Well done

Reply from Richer Sounds - Liverpool
Friendly helpful and knowledgeable staff. In particular Stuart who helped me through the various alternatives

Reply from Richer Sounds - Liverpool
Quick efficient service at a good price TV was ordered at 4.40 on Tuesday and it was installed by 2pm on Wednesday

Reply from Richer Sounds - Liverpool
The advisor who served us was great. He let us browse and didn't pressure us. We left the shop and came back later and asked to buy some speakers but he advised us to buy something else which turned out to be perfect for us. Customer service at it's best!

Reply from Richer Sounds - Liverpool
The staff's in Liverpool branch are very helpful and knowledgeable about the product they are selling. Transaction went well and has been delivered at the said scheduled time.

Reply from Richer Sounds - Liverpool
Big thanks to all the staff at Richer Sounds in Liverpool. They all know there stuff. Great price plus 6 years warranty.
Shout out to Justin. Thanks mate. We'll be back to finish off the sonos system.

Reply from Richer Sounds - Liverpool

Reply from Richer Sounds - Liverpool
The service offered is always exceptional with levels of product knowledge beyond the normal. My only negative point is the lack of stock held at stores

Reply from Richer Sounds - Liverpool
I wanted a new t v founder one that I liked rang up staff were fantastic service was exceptional and delivery was on time. Cannot complain about anything as riches. Sounds, as you as usual, has done a fantastic job. Thank you.

Reply from Richer Sounds - Liverpool
The staff are beyond good. You should be very proud of them and use them as the bar to set, top draw!

Reply from Richer Sounds - Liverpool
The usual friendly advice and an excellent buy - what I've always experienced from Richer Sounds Liverpool.

Reply from Richer Sounds - Liverpool
Friendly welcome and the advice I got was spot on. Will definitely go again

Reply from Richer Sounds - Liverpool

Reply from Richer Sounds - Liverpool
Excellent customer service and Diego store manager Liverpool gave me great advice on my new purchase AudioLab 7000 CDT player.

Reply from Richer Sounds - Liverpool
What a wonderful refreshing experience it was to go into Richersounds Liverpool. A special mention to Justin who helped me and my father in law 20years previously to choose an amplifier. He was still there as helpful as ever. Good to see a company that looks after its staff. It was Stuart (Chris ) who helped me decide on a new television, not pushy but relaxed, informative and friendly. Just what you need when buying an expensive item ( best price in Liverpool, including John Lewis, who couldn’t price match because Richersounds had a promo code offer, very strange ). Very happy with my purchase and the delivery team ( on time and courtesy ). Well done Liverpool Richersounds!! Nice clean shop too!!

Reply from Richer Sounds - Liverpool
The guy in the shop could not of been more helpful if he tried we told him what we would like and there it was although he did give us some alternatives but we like the first option even went through how to set it up at home. The process was seamless even delivered it a day early which was lucky someone was home to take it in. But all setup now and sounds wonderful would highly recommended shopping there

Reply from Richer Sounds - Liverpool
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