Richer Sounds - Maidstone Reviews 

Great products, staff very knowledgeable and helpful

Excellent friendly service

Very good service and advice both in the shop and on the telephone

Very helpful over the phone, helping me as to how to measure the TV and confirming new size and the unit it has to go on.

First class service from people who knew their products

Bought online at a great price. Arranged to pick up in store.
Staff were very helpful and knowledgeable.
I was helped to carry my purchase to my car.
Overall a good shopping experience, I would recommend Richer Sounds if you're buying TV's and Music systems.
Worthwhile going into the Maidstone store to check out everything and get good advice.

Very useful telephone conversation before purchase filled by next day delivery. Items delivered in good condition.

Joseph was extremely helpful in getting the right connection for me between the headphone DAC and my tv.

Product arrived quickly . Sound quality not bad for the money.

bought a tv delivery was fast, Lg tv good quality, had a few problems setting up TV so called the store direct spoke to who Jay talked me through things step by step over the phone and got everything sorted for me support and help by the staff 1st class

Purchased a Sonos Arc Ultra. Excellent service as always from Richer Sounds

Placed the order Sunday, received confirmation, called the store Monday as I had specific plans to collect it on Wednesday. Received confirmation that delivery was due Tuesday so I could collect from then. I received a call Tuesday and spoke to another person who confirmed it was now available, we spoke about it, the screen required, the setup and other geeky stuff that only someone like me who had spent months looking this product up and someone who knew their product would have been able to do. Arranged to collect Wednesday, walked in, spoke to one person who got the product from our the back, confirmed who I was, asked if I needed anything else, any help etc. I didn't and I was off, back to the car and back home to start the long-winded process of building my ALR frame and then setting up the projector.

It's simply amazing btw, the Hisense PX3 Pro is just phenomenal.

In summary, a great product, a good price, excellent, professional service and for me that's all any of us needs. Well unless something goes wrong and then from previous experience Richer will smash that as well!!

Excellent.

The service was very good, keeping me informed at all times.

Excellent experience buying TV, excellent service from Jay

This is my second purchase in five years and I must say the service is excellent

First class service from the guy who delivered and installed my television,nothing was too much trouble for him. Thank you X

As a returning customer to Richer Sounds, Maidstone, I am always impressed with their advice, knowledge and level of service. From product choices to fitment, room arrangement and setup advice the whole process of buying was yet again, flawless. Thank you!

Very knowledgeable sales person . Quick and efficient service