Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... See more
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Came in to replace our amplifier (bought from Richer Sounds about 25 years ago!). Great service, as ever. Salesman was very knowledgeable and spent time working out what we really needed. First recomm... See more
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Purchased a pair of Wharfedale speakers efficient knowledgeable staff. Order arrived 2 days later. We were unable to set our system up, Tony from Norwich branch came round was extremely personable wit... See more
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I ordered a TV online for collection in the Norwich store, but after making the payment I realised that there was a better model for not too much more money, that I preferred. The Norwich store (Jon)... See more
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Having tried a JBL sound bar purchased previously from Richer Sounds, I needed something with a little more punch and bass. I was guided towards the Klipsch 100 and I was not disappointed! Fantastic... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
21 St Giles Street, NR2 1JL, Norwich, United Kingdom
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Very helpful staff, would recommend the Norwich shop and would purchase from there again

Reply from Richer Sounds - Norwich
Friendly, knowledgeable and helpful staff. Very good selection of products at a variety of price points. Pleased with my Project deck, which was delivered the day after ordering, good value and we'll packaged.

Reply from Richer Sounds - Norwich

Reply from Richer Sounds - Norwich
Great service from Matthew in the Norwich Store, great quality products and expert knowledge - very happy with my purchase!

Reply from Richer Sounds - Norwich
Great service from the Norwich store; got exactly what I wanted - Pure CD DAB radio - at a killer price. Got it delivered quickly too. My first choice!

Reply from Richer Sounds - Norwich
Matt was really informative and helpful, both in the shop and at my house.

Reply from Richer Sounds - Norwich
Purchased Monitor Audio Speakers with Mission 778x and Mission 778 CDT,,very fast delivery next day, helpful and accomodating in store
My only gripe is i cant connect blu ray via optical to amp for audio i just get a buzzing sound,i thought/presumed with all the connections provided this would of been possible to go through amp and speakers
As for sound Awesome and very happy

Reply from Richer Sounds - Norwich
Second Tv I’ve bought from here.
It was the 6 year guarantee that sold me on the first purchase. You may have consumer rights to fall back on when purchasing elsewhere but who needs that faff!
That first TV had an lcd fault after about 8 years of use so I wanted a new one. After looking around I’d settled on two. Went to richer sounds and the staff were super knowledgable and helped me pick the best of the two. I’m super happy with the new TV and can’t fault the service. Independent trustworthy local business. Highly recommended.

Reply from Richer Sounds - Norwich
Great help in store, iam a 70 year old , who used like listening to vinyl when I was young, not understanding the concept of deck speaker and amplifier, the help I got in store was really helpful.

Reply from Richer Sounds - Norwich
The straightforward ‘no pressure’ advice before recommending and selling me a replacement for my mini hifi system, was not only helpful but very informative. The willingness of the Norwich manager, Tony, to arrange a demonstration was greatly appreciated. The next day delivery of the new equipment not held in the shop, was also very impressive!

Reply from Richer Sounds - Norwich
I wanted a new Freeview TV recorder. They recommended the Manhattan and I opted for the 1Tb.
Connected and all working well. I like the fact that the standby and working lights are clearly visible on the front of the machine. So far, very pleased with the purchase though I have not tried all of its options yet.

Reply from Richer Sounds - Norwich
Good in store advice, quick efficient delivery and great product.

Reply from Richer Sounds - Norwich

Reply from Richer Sounds - Norwich
Shopped with Richer Sounds for many years. Always get good service and a competitive price. Always go the extra to give a personal service.

Reply from Richer Sounds - Norwich
Great experience with brilliant help from Roger. Knowledgeable guy. Goods arrived super quick . Bought on Saturday,arrived Monday. Very happy with my purchase of Turntable and Active speakers.

Reply from Richer Sounds - Norwich
We went in browsing for a WiFi speaker for the house not intending to make a purchase on the day but we were so impressed with the advice, knowledge and sound of our chosen speaker that we were happy to make our purchase without going away and thinking about it further. You could spend hours browsing online reviews, nothing beats the personal touch from tried and trusted Richer Sounds

Reply from Richer Sounds - Norwich
Used their website/deal request form to describe what I wanted and they came back really quickly with good deal offering what I wanted. Equipment delivered within 3 days and installation also quick. Whole experience fantastic. Esp pleased to have a UK manufactured TV! Hadn't realised we made one 😍

Reply from Richer Sounds - Norwich
Roger accurately and quickly understood
what we wanted and put together a great system. He didn’t blind us with the science of it all.
We have bought kit from Richer before, had good service and advice, and that’s why we used them again.
Thanks Roger

Reply from Richer Sounds - Norwich
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