We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... See more
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See what reviewers are saying
I always use RS because of their knowledge, their friendly "non selling" sales style and the friendly welcoming way they treat you. Delighted to have been a customer of RS Oxford for over 20 years an... See more
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Exceptional service provided by RS as always. I special ordered a Denafrips Hermes DDC which arrived well within the 4-6 weeks estimated delivery time. My purchase was made by ‘phone in a professional... See more
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A real pleasure to do business with. Spoke to Kaz over the phone for help choosing a soundbar for our TV. Sound advice with no pressure to buy. Then placed an online order over the phone with Ash who... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
1 West Way, Botley Road, OX2 0JB, Botley Road, United Kingdom
- 0333 900 0052
5.0
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
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New TV - happy days
Already knew what I wanted and Richer Sounds had the best price I could see from a reputable store. Friendly sales team on the phone made my purchase easy and pleasant.
January 4, 2026
Reply from Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Good to see products and get advice.
Good to see products and get some advice on record player compatibility.
January 3, 2026
High quality service at Oxford Richer Sounds
Yesterday after a phone call drove the 50 odd miles from Ealing to RS Oxford to listen to a Denafrips Enyo 15th DAC a highly resolving system was set up like my own, I bought it.
Thanks to Matt who had previously sold me a MXN1O streamer by phone & setting up the system & to Paddy who organised getting in the Enyo 15th in both went the extra distance to get me what I wanted... Impressive.
January 9, 2026
Unprompted review
Reply from Richer Sounds - Oxford
Thank you for your wonderful feedback
Excellent service, friendly knowledgeable staff
Excellent service by professional and knowledgeable staff
January 2, 2026
Reply from Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Prompt & helpful service
Very straightforward selection and ordering process for buying a 43" TV and soundbar.
And especially helpful over the phone in dealing with a couple of installation problems.
January 2, 2026
Reply from Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Ordering and buying the TV was simple
Ordering and buying the TV was simple. Free delivery was arranged in store and was delivered when expected.
January 1, 2026
Reply from Richer Sounds - Oxford
Thanks for your great feedback and for supporting local business.
Richer Sounds in Oxford
Have used Richer Sounds in Oxford a couple of times and the experience has been excellent.
December 30, 2025
Reply from Richer Sounds - Oxford
Thank you for your 5 star review, it’s lovely to read your comments.
Store manager was brilliant
Store manager was brilliant - really friendly and knowledgeable. Very happy with my product and next day delivery.
December 30, 2025
Reply from Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Lots of personal attention and advice
Lots of personal attention and advice. Very happy with the guidance and being able to communicate with a knowledgeable human being.
December 30, 2025
Reply from Richer Sounds - Oxford
Thanks for your 5 star review, we look forward to seeing you again next time
Kaz was amazing
Kaz was amazing! Really helpful and great to talk to someone who was kind and knowledgeable on Hi-Fi's. Cannot recommend Richer Sounds Oxford enough!
December 29, 2025
Friendly and efficient service
It was easy to order online click-and-collect. The local store phoned me when it was ready, and were friendly and welcoming when I went to pick up the item.
December 28, 2025
Reply from Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
I like it and service was very good and…
I like it and service was very good and very helpful thanks appreciate
December 28, 2025
Reply from Richer Sounds - Oxford
Thanks for your kind review, we look forward to your next visit.
Always a great experience!
As always this time it was another great experience shopping at Richer Sounds Oxford. The staff are always friendly professional and helpful and prices are always good with the chance of nabbing a real bargain with clearance and ‘open box’ deals.
Two tips if you are new to RS…. 1) Join their VIP. club (it’s free) for special offers and 2) Be aware of their’Trade Up’ as you might be able to part exchange your old gear.
January 2, 2026
Unprompted review
Reply from Richer Sounds - Oxford
Thanks for your feedback, great to read you were happy with our service.
Excellent team, advice spot on
Excellent team, very friendly and helpful. nothing too much trouble. Clear advice and recommendations, spot on for our needs. We have purchased tvs and audio equipment from the Oxford store over the past few months and we have been delighted with all of it.
December 8, 2025
Reply from Richer Sounds - Oxford
Thanks for your feedback, great to read you were happy with our service.
Great service
December 26, 2025
Reply from Richer Sounds - Oxford
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
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