A real pleasure to do business with. Spoke to Kaz over the phone for help choosing a soundbar for our TV. Sound advice with no pressure to buy. Then placed an online order over the phone with Ash who... See more
Company replied
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A real pleasure to do business with. Spoke to Kaz over the phone for help choosing a soundbar for our TV. Sound advice with no pressure to buy. Then placed an online order over the phone with Ash who... See more
Company replied
An absolutely 1st class service. Damien, Matt and Paddy, were so helpful, and certainly knew there stuff. Pointed me in the right direction, to cater for my needs. Excellent prices and a blue light di... See more
Company replied
1. recommendation (5-star from a family member) 2. in-store demo room (Oxford UK) 3. talking through options with Ash: no pressure, options for higher/lower cost; we ended up with a higher cost... See more
Company replied
Fabulous service from Damian. Monitor Audio Silver 50s (open box) are just the ticket and really appreciate the extra discount given because of a small mark on speakers. Thanks again
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, United Kingdom
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I recently made my first purchase from Richer Sounds in Oxford. The staff couldn’t have been more helpful and informative. Thank you so much to you all. You made the experience very memorable. I will certainly be back to buy more from you in future.

Reply from Richer Sounds - Oxford
Good advice, good communication and prompt service, product lives up to expectations

Reply from Richer Sounds - Oxford
Kaz was really helpful, guided us to the right product for what we needed instead of a more expensive option.

Reply from Richer Sounds - Oxford
Fantastic service and excellent product knowledge from Kaz

Reply from Richer Sounds - Oxford
What a great experience very accommodating very helpful soughted out a wonderful hi-fi for me thank you Damian and the team at Oxford

Reply from Richer Sounds - Oxford
Very quick and easy.
Excellent company and an excellent UK made television.
(Cello TV).

Reply from Richer Sounds - Oxford
There were no problems. I have always found the Oxford branch to be helpful and, above all, honest. They are happy to avoid me having a wasted journey by paying for items up front over the phone (e.g. cables) and then putting the items to one side for me to pick up. Very useful.

Reply from Richer Sounds - Oxford
Great courtesy from Damien and the other members of the team in Oxford. He had provided a selection of options for me to listen to, did not try to upsell, but respected my budget, and we were able to come to a satisfactory conclusion. I had used Richer Sounds on a previous occasion and their service was as impressive in both instances. Very reasonably priced too. 10 out of 10

Reply from Richer Sounds - Oxford
Very helpful, knowledgeable and attentive staff. We had a 1001 questions and they were extremely patient and went above and beyond to make sure we bought the right audio equipment that we wanted for our circumstances. We even ended up buying more than we went in for!

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Really helpful staff, with sound advice on my intended purchase from them. I am very pleased with my Hisense Mini Led 55" Tv

Reply from Richer Sounds - Oxford
Kaz is always welcoming and knowledgeable on tech products. I am happy to continue shopping at Richer Sounds for my future purchases.

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
As always when I shop at richer sounds in Botley Oxford I get 1st class helpful info on the item I'm looking for ,I was buying a TV for my campervan & kaz explained all the options available.

Reply from Richer Sounds - Oxford
Wouldn’t go anywhere else for a TV.. friendly & knowledgeable staff.

Reply from Richer Sounds - Oxford
I purchased a lg g5 from botley excellent service from ash and also follow up to check I was happy with my purchase and everything was okay.

Reply from Richer Sounds - Oxford
Came in for some advice and possible purchase. Got both.

Reply from Richer Sounds - Oxford
Faultless experience from start to finish. Friendly, knowledgeable and refreshingly competent staff at the end of the phone; they quickly confirmed delivery vehicles for restricted access, processed a price match and ensured delivery instructions were passed on. They use a helpful and efficient delivery company that delivered to a countryside location following directions and on time. It is rare to find such a high level of customer service and I would not even consider using anyone else in future.

Reply from Richer Sounds - Oxford
Quick delivery on time. Cartridge (Ortofon Bronze) fully up to expectations. This is my second one. Even pre Run in period completion this sounds great.

Reply from Richer Sounds - Oxford
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