Richer Sounds - Solihul Reviews 

Superb customer service as usual

Very helpful telephone conversation to select the item I wanted to buy. Quick and efficient payment system. The item was delivered next day as promised.

Well mannered and knowledgeable staff would recommend to anyone

Went into the Solihull store to purchase a new TV. The advice and service from Martin at the store meant I got a better model than I had identified, and saved £400. What was a really nice touch was receiving a direct email a week later to ask how we were getting on with everything. Will 100% be using them in the future.

Excellent service and delivery was fast and on time.

Great reasoned advice

My selected products were delivered to my local store within the stated timescale when I ordered.
The day it arrived someone from the store called to let me know and that I could collect it at my convenience
Friendly and helpful staff were great

I have dealt with Stuart a number of times during the last month for various purchases. Each time he goes the extra mile to make my shopping experience a seamless process with competitive prices.

Excellent service great prices would highly recommend richer sounds

I wouldn't go anywhere else! Special mention for Sam and Martin. Everything you want as a customer - kind, expert knowledge, no hard sell, and my local store at Solihull is dog friendly - our gorgeous greyhound loves it too!

Helpful and knowledgeable as ever.

Always polite and helpful. I must have bought over 50 things from Richer Sounds over the years and for good reason

Fondly remember the original store in London Bridge (the one that held the world record for the highest sales per sq. foot)

Staff at Solihull as helpful today as those staff in London all those years ago.

Stuart was brilliant in tracking down a replacement remote for my Marantz cd player, going to the trouble of obtaining the genuine Marantz original.
I cannot fault the great service from Richer Sounds Solihull store!

Great very helpful staff. Knowledgeable willing to go the extra mile for someone (me) that maybe doesn’t understand the concept of Bluetooth streaming so well.

The Richer Sounds staff are simply the best

Sam could not have been more helpful. Let me spend a good couple of hours in the demo room at Solihull. Bringing in a variety of speakers for me to compare listening to my own records. Thank you.

Staff knowledge

Excellent service and expert guidance that you just don't get anywhere else. Was given honest and intelligent advice from the start and left with exactly what I needed. The chap serving me was fantastic and extremely knowledgeable. Will definitely return for more kit for my new house.

Excellent Customer Service.
Competitive pricing.
Excellent products.
Excellent delivery.
Follow up call from the branch to confirm everything OK.

Easy to order my product over the phone,used the price match feature online and they called me back promptly and beat it by £5,and even held my ear phones as I was away for a few days,contacted them when I returned and the order was sent out asap even arriving the next day will definitely use again 5 stars