The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... See more
Company replied
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The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well... See more
Company replied
I have used Richer Sounds for a long time and in two different branches. The staff are always cheerful and welcoming. They are very knowledgeable about their products but in a manner that is open an... See more
Company replied
I've made three major purchases now (£1.5K, £6K and now £2.6k across two different branches) with Ricker Sounds and its all been very easy. I like the offers and guarantees offered at RS, on this purc... See more
Company replied
Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
18 St Johns Road, TN4 9NT, Tunbridge Wells, United Kingdom
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The team at Tunbridge wells are great ! Nice guys and most importantly knowledgeable and impartial advice given - I must have made over 6 purchases from that Branch. Thank you , I hope you are well rewarded !

Reply from Richer Sounds - Tunbridge Wells
Excellent service from start to finish
Was recommended by my good neighbours in Nutley, was not disappointed

Reply from Richer Sounds - Tunbridge Wells
Excellent advice, superb service and ultimately efficient delivery. Now all installed and ready to go.

Reply from Richer Sounds - Tunbridge Wells
Excellent advice instore and friendly helpful service!
Delivery was also prompt and efficient
We are very pleased with our smart new TV as we have been with all tech we’ve had from Richer Sounds!
Many thanks

Reply from Richer Sounds - Tunbridge Wells
Fantastic service, useful advice and incredibly rapid delivery. I will definitely return to the Tunbridge Wells shop whenever I need a replacement TV or hifi equipment.
Thank you

Reply from Richer Sounds - Tunbridge Wells
James at the Tunbridge Wells branch was so helpful and knowledgeable and at no time did we feel pressured to buy. Excellent customer service.

Reply from Richer Sounds - Tunbridge Wells
Excellent knowledgable staff that show a positive interest in helping you make the correct choices with purchases and problem solving.

Reply from Richer Sounds - Tunbridge Wells
Knowledgeable staff and friendly advice.
All my questions were answered and the item was ordered and delivered with no hassles or issues. I'd definitely recommend Richer Sounds, great service.

Reply from Richer Sounds - Tunbridge Wells
Wow what a company bin useing Tunbridge Wells shop the last 10years had a problem with a soundbar I bought about 4years ago The Manager Joe was so helpful he came round my house and sorted problem what a service well done Joe

Reply from Richer Sounds - Tunbridge Wells
Great helpful staff made the purchase delivery and set up of my mums new TV
Very straight forward.

Reply from Richer Sounds - Tunbridge Wells
Great customer service with attention to detail, excellent selection of products and timely response to queries. Delivery service is the best I have ever experienced.

Reply from Richer Sounds - Tunbridge Wells
Pleasant friendly purchasing experience. Staff knew their products very well, gave very helpful constructive advice.

Reply from Richer Sounds - Tunbridge Wells

Reply from Richer Sounds - Tunbridge Wells
Called into Tunbridge Wells branch hoping they could advise on what to buy after my deck stopped working. They tested my speakers and found it was a faulty cable, gave me a replacement. I was ready to spend a few hundred but their knowledge saved me a lot of money.
We've always bought from Richer Sounds and they have fantastic knowledgeable staff.
Very impressed with their service.

Reply from Richer Sounds - Tunbridge Wells
Rather than just sell me what I asked for they advised me on a different product which would be better suited to the speakers I wanted. Also rather than sell up the matching cd player they advised me to keep with what I had. Genuine advice from genuine staff who really want you to have the best experience. Very pleased with the outcome.

Reply from Richer Sounds - Tunbridge Wells
Joe was very helpful and understanding, particularly as my I.T. skills are extremely poor. He suggested the right projector, wiring and accessories and was very patient.

Reply from Richer Sounds - Tunbridge Wells
Joe and his team at Tunbridge Wells was fantastic. Very knowledgeable, sold me products and guided me through some issues I had with ease..
Great team great products and great value … 5 star

Reply from Richer Sounds - Tunbridge Wells
Excellent - I phoned up to buy a television, the team that dealt with the call were sensible, affable and helpful. Keep up the good work.

Reply from Richer Sounds - Tunbridge Wells
Great service at Tunbridge Wells. We went to look at a TV.
We walked away with a Great Deal.
The staff are helpful, friendly, professional and above all knowledgeable.

Reply from Richer Sounds - Tunbridge Wells
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