Richer Sounds - Watford Reviews 

1,643
TrustScore 5 out of 5

4.9

117C St Albans Road, WD17 1RD Watford, GB


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Rated 5 out of 5 stars

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... See more

Company replied

Rated 5 out of 5 stars

Sami and co very knowledgeable and helpful A good experience So much better than going to Currys And they beat the price match promise unlike Currys so.all in all a good experience

Rated 5 out of 5 stars

The expertise and friendliness of the staff was truly brilliant. It convinced me these were the people to trust with my quality large tv I finally deserved. I wasn’t far wrong. Price wasn’t the i... See more

Company replied

Rated 5 out of 5 stars

We had an outstanding experience at Richer Sounds, and it was all thanks to Bradley. As complete newcomers to this type of audio equipment, we had plenty of questions, but Bradley took the time to... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 117C St Albans Road, WD17 1RD, Watford, United Kingdom

  • 0333 900 0037

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,643)

23,849 reviews in the last 12 months

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Rated 5 out of 5 stars

Richer Sounds Watford World class team!

I’ve been shopping with Richer Sounds Watford branch for over twenty years and buy pretty much all my entertainment products from them due to the amazing service I receive every single visit.

April 20, 2026
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Reply from Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent service at Watford Richer…

Excellent service at Watford Richer Sounds.
Always really helpful over the phone.
Fast dispatch, and goods received with DPD (the best courier).

April 16, 2026
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Reply from Richer Sounds - Watford

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

I had reason to call twice prior to my…

I had reason to call twice prior to my purchase and found both people I spoke to most helpful and eager to please. Their advise was honest and made me want to visit to purchase from this location.

March 28, 2026
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Reply from Richer Sounds - Watford

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Best service

Always a great service and a pleasure to purchase from their Watford branch.
Wouldn’t go anywhere else .

April 14, 2026
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Reply from Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Heather from the Watford store went…

Heather from the Watford store went above and beyond to source the last Morantz Stereo 70s from all of the Richer Sounds stores.
I received my amp the next day from the Bristol store.
I cannot thank her enough

April 13, 2026
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Reply from Richer Sounds - Watford

Thank you for your 5 star review!

Rated 5 out of 5 stars

Have been a Richer sounds customer for…

Have been a Richer sounds customer for over 20 years and service and prices are always excellent.
Lloyd from the Watford store was really helpful and friendly when I collected our TV.
Keep up the good work Richer Sounds!

April 10, 2026
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Reply from Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Expert advice and great service

I always buy my audio products from my local Watford branch, as I can get expert advice and explore all options to make sure I’m making the right choice.
Staff are always friendly and most importantly knowledgeable.

April 1, 2026
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Reply from Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, knowledgeable, helpful and polite.

April 3, 2026
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Reply from Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

I always shop for my Hifi at the Watford store

I always shop for my Hifi at the Watford store as they are very helpful,cheerful and I am not pressured in buying and have a good stock
Keep up the good work

April 2, 2026
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Reply from Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Easy experience

Easy experience, always a good experience, found just what I wanted, fast delivery

March 31, 2026
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Reply from Richer Sounds - Watford

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Quick and precise help.

Quick and precise help.

March 30, 2026
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Reply from Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

1st class Service

Very helpful and knowledgeable. Always available by telephone ☎️

March 30, 2026
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Reply from Richer Sounds - Watford

Thank you for your wonderful feedback

Rated 5 out of 5 stars

Fast, Friendly Service

I purchased my TV through Richer Sounds website and arranged collection at my local store in Watford. They helped me carry the TV into my car and let me know when my TV was ready for collection.
The services was fast, efficient and friendly. I would by through Richer Sounds again.

March 30, 2026
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Reply from Richer Sounds - Watford

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Excellent service from the staff

Excellent service from the staff, a very good knowledge of the product I wanted, delivery was excellent on time and put into the required room. In all, Richer Sounds is the one I would always use for television and other equipment.

March 26, 2026
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Reply from Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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