Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... See more
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Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... See more
Company replied
Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... See more
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The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... See more
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Terry saves the day! I have ordered in my local RS Weybridge Technics turntable and two weeks later I wanted to upgrade the cartridge. There was few hiccups and lack of communication, I went to t... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, United Kingdom
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I bought a tv. I was given lots of advice. Comparing various tvs no pressure by time or sales. .a lot of the data was too complicated for me to understand so Liam rephrased it for me. Even telling me that the tv I wanted was too big for my base unit. I am very happy with my tv.and am glad that I was told to go to you.

Reply from Richer Sounds - Weybridge
Great price and availability. I was really pleased with the customer service and staff . I will definitely look to buy from Richer Sounds again.

Reply from Richer Sounds - Weybridge
Very helpful could not order online for a Panasonic tv, or done over the phone through the weybridge store by pay pal ! Fast delively, first class ,would buy again!

Reply from Richer Sounds - Weybridge
I needed a new amplifier after my thirty-seven year old Technics gave up. After talking with Myles about my first two choices (Marantz & Denon), he pointed me in the direction of the Cambridge AXR100. He said that he'd heard this amplifier and it would be much closer to my Technics. It arrived in twenty-four hours, and I have to say after a week of using it, the sound is better than the Technics, with an impressive bass and a beautifully detailed mid-range and highs. The unit is driving a pair of Mordaunt-Short M20 speakers. Whether it's vinyl, CD, cassette or FM radio, the Cambridge excels with them all. I would definitely recommend the Cambridge AXR100 and Richer Sounds.
Always a great experience going in the store. The sales assistance are always so helpful and knowledgeable

Reply from Richer Sounds - Weybridge
The advice given in the store was very helpful in deciding how to improve our home sound system. It was at a level that a non tech person could understand. We decided on a sonos upgrade to our tv with an arc bar and a sub4. However setting them up has been far from simple and has caused a lot of frustration. This is resulting in a Richer sounds engineer call out at additional cost which is a shame. The only complaint is with regard to delivery. I was told it would be Dpd but it was another firm who were very late after calling me, the driver was very unfriendly and rude in his manner. This left a very bad impression with us. Next time I will collect from store.
Staff are fully knowledgeable about their products so makes them really helpful when making decisions.

Reply from Richer Sounds - Weybridge
You all made it so easy for me to replace my TV thank you so much. 👏👏👏
Excellent advice from all staff , understanding needs and explaining options clearly. Always available for help with set up queries and after installation our new purchases are exactly what we hoped for . Very Happy customers.
The team at Weybridge have been exceptional in all matters related to my purchase. I could give six stars, i would.
Very knowledgeable and helpful staff. Good price
I called the Telesales number and was put through to Terry at the Weybridge store. I explained what I was looking for and he was incredibly friendly and helpful and managed to organise exactly what I wanted and the items were delivered promptly to my local store for collection
Hugh worked with us very patiently and we ended up with a satisfying product

Reply from Richer Sounds - Weybridge
Super friendly and helpful customer service.
Thanks

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
As always top notch
Is that time yet that I can get some further discount so I can buy the Cambridge Edge system? 🤣
Good website, easy ordering and collection process with accurate updates received. Staff at Weybridge store friendly.

Reply from Richer Sounds - Weybridge
Helpful conversations with Terry and Jason over the phone before and after purchasing TV. I used Richer sounds 8 years ago for my previous TV. Price matched without a problem. Delivery to recylce old TV went smoothly. Will continue to use Richer sounds for audio visuals.

Reply from Richer Sounds - Weybridge
It is so nice to be able to walk into a small shop that gives expert advice on the products they have available.

Reply from Richer Sounds - Weybridge
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