Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... See more
Company replied
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Recently bought an LG televion from the Weybridge branch. The manager Terry could not have been more helpful in assisting us to choose the right equipment, organising the installation and even arrangi... See more
Company replied
Purchased a WIIM Mini and collected it the next day in store. such a simple and pleasant ordering experience, I got a nice polite call from a member of staff at the local store to inform me it was ava... See more
Company replied
The Richer Sounds staff at Weybridge are so helpful. Response to initial email within hours and good communication going forward. They tested my existing AV amp on their TVs and confirmed what I tho... See more
Company replied
Terry saves the day! I have ordered in my local RS Weybridge Technics turntable and two weeks later I wanted to upgrade the cartridge. There was few hiccups and lack of communication, I went to t... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, United Kingdom
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Bought a Toshiba TV from the Weybridge branch, primarily to be the centre of a system that linked, via optical cable, to my hi-fi. Could not get a signal from the TV after connecting the cable. After taking the TV back to the shop, where it was tested, it was found that the audio out had to be manually reconfigured. As there is no instruction manual provided by Toshiba the staff discovered and applied the solution. Now, all works perfectly. All the staff were patient, knowledgeable and really helpful. Thank you Weybridge team!

Reply from Richer Sounds - Weybridge
Great service, great price. I am very happy.
Thank you
Fulvio

Reply from Richer Sounds - Weybridge
Great service, polite and professional. Totally helped with my enquiry and purchase - thank you.
Purchased a panasonic freeview recorder by phone ,arrived promptly 100% satisfied with product nd sales team

Reply from Richer Sounds - Weybridge
Great service very helpful excellent Paul Taylor 07710024400

Reply from Richer Sounds - Weybridge
Richer sounds provided us with excellent service including wall mounting of TV and sound bar.
A perfect one stop shop.

Reply from Richer Sounds - Weybridge
Terry and his team are top notch this is the second tv I’ve bought this year and I’ll always buy from Richer Sounds because I’m buying with confidence

Reply from Richer Sounds - Weybridge
Great service. Enjoyed the demo and thought the loan service was a great idea.

Reply from Richer Sounds - Weybridge
Excellent service, despite an issue I would always go to richer sounds as they were so helpful in sorting things out

Reply from Richer Sounds - Weybridge
Usual excellent service in the shop with knowledgeable staff who offered alternatives to the TVs I had shortlisted.
Disappointing that all 5 TVs I had shortlisted were neither in stock in the shop nor the warehouse.
This is a second TV purchase in a year. Excellent personal service and advice, with price reassurance.
Prompt and efficient delivery.

Reply from Richer Sounds - Weybridge
We have used Richer Sounds for years now (stereos, TVs etc). Very customer-focused business and always competitive pricing. They really know their stuff! Last branch used was Weybridge.

Reply from Richer Sounds - Weybridge
Very helpful staff with good knowledge of their products

Reply from Richer Sounds - Weybridge
Staff very helpful, and spend time with you to answer all your questions.
I was really impressed with the customer service I received.

Reply from Richer Sounds - Weybridge
I have bought all our TV and HiFi kit from Richer Sounds, Weybridge as their knowledge, helpfulness and overall customer service is second to none. It has been a real pleasure dealing with Terry, Hugh, Jordan and Luca over the years. Everything still works, and I have always recieved great support whenever I had setup difficulties.

Reply from Richer Sounds - Weybridge
Thanks to Liam and Richer Sounds for a great demo of Wharfedale Lintons which had been set up with CD player and network streamer.
Very useful audition and a very enjoyable session with Liam’s expertise and good nature.
Highly recommend these guys and hopefully will be back again soon to make my decision for these speakers or even the super Lintons.

Reply from Richer Sounds - Weybridge
The order was made over the phone and Terry was very helpful and informative. The speakers arrived two days earlier than expected. Excellent service.

Reply from Richer Sounds - Weybridge
The sales person was knowledgable and helpful without being pushy. Excellent service

Reply from Richer Sounds - Weybridge
Friendly and helpful advice for replacement TV & option on soundbar & DVD player. We needed a replacement TV a.s.a.p. after ours was damaged by lighting. They checked various suitable options, and advised on available choices. Comparative price with next day delivery included, plus a discount. Helpful when DPD delivery went next door (no fault on Richer Sounds behalf, just an impatient DPD driver). TV all good and working great. We decided to hold back on the soundbar & DVD until we had the TV for a few weeks. The only minor issue was they didn't have all the TV's on display, but fortunately we'd done our research and seen the options elsewhere first.

Reply from Richer Sounds - Weybridge
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