Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... See more
Company replied
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Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... See more
Company replied
It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... See more
Company replied
Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... See more
Company replied
Went twice for a demo and it was easy to book and try the equipment I wanted to test. My particular case required near field listening because the speakers would be used on my desk and close to the... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
64 Church Street, KT13 8DL, Weybridge, United Kingdom
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For some reason I thought Richer Sounds would not have the choice that the large 'sheds' would have and I thought Richer Sounds would be very expensive. After visiting a very large TV and white goods retailer and realising that the sales people actually had zero knowledge about the products they sell I decided to try Richer Sounds. And boy what a difference!! A true in depth knowledge of the products and to my pleasant surprise were more than £200 cheaper than the BIG store. Plus the sales staff were so friendly and not just 'Robots' like the other store.

Reply from Richer Sounds - Weybridge
Was interested in an Arcam CD5 and Jordan organised for a new one to be brought in on a no-obligation basis. He was extremely helpful during the demo and I was really pleased with the purchase which sounded even better when I got it home. Highly recommended!

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
Purchased a Wiim Ultra that was on offer, excellent service and good knowledge. After sales communication has also been very good.

Reply from Richer Sounds - Weybridge
Excellent service from Jordan both on the phone and in the shop

Reply from Richer Sounds - Weybridge
I like the whole Richer Sounds ethos and the fact that the staff are very product aware is delightful. I haven't found this level of service anywhere else.

Reply from Richer Sounds - Weybridge

Reply from Richer Sounds - Weybridge
The overall sale was great from a call to collection of TV and the staff were very professional.

Reply from Richer Sounds - Weybridge
Audiolab DC Block 6
Always helpful with a friendly approach and one of only two companies who I go to without thinking about the competition.
Good bit of kit too!!

Reply from Richer Sounds - Weybridge
Purchased an open box marantz intergrated amp. Both staff members were extremely friendly and knowledgeable. Because of the open box offer I saved about £130, so really couldn't be happier. Been listening to my vinyl over the last week, sounds and looks great in my cabin. Hopefully I'll be back soon get some new speakers

Reply from Richer Sounds - Weybridge
I found the team in Weybridge most helpful when I turned up to pickup a TV on a very hot day. They offered to deliver it for me due to the size of the item, and I was extremely grateful for the assistance. The staff are very knowledgeable and helpful and I'm sure to purchase from them in the future.

Reply from Richer Sounds - Weybridge
Very helpful staff in the Weybridge branch; they were friendly, efficient and Richer Sounds pricing is very competitive.

Reply from Richer Sounds - Weybridge
Warm and friendly welcome , explained our ideal TV needs ...they gave some options including current special offers one of which we agreed ..paid and walked out with it ...another very positive buying experience from them 👍

Reply from Richer Sounds - Weybridge
The staff were super helpful. Even though I had ordered online, the fact they had the same unit in store, they allowed me to take delivery early

Reply from Richer Sounds - Weybridge
In an age where getting any service is nearly impossible, Richer Sounds can only be described as excellent. I am truly grateful for all their help. First class service.

Reply from Richer Sounds - Weybridge
Always a good experience ordering over the phone. The guy was polite and friendly, sorry I can’t remember his name. Richer Sounds would always be my first choice to buy from.

Reply from Richer Sounds - Weybridge
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