Richer Sounds - York Reviews 

Extremely friendly and helpful staff and prompt delivery.

They did everything as they said they would and gave us a better deal than expected.

Friendly and knowledgeable

Great service and advice. Bought a stereo amplifier but wasn’t what I expected so phoned the York shop and Joe couldn’t have been more helpful- he advised on a much better Amplifier for almost the same money - so glad I phoned as I don’t really know what I’m looking at. Ended up with the Taga Harmony amp. Klipch speakers and argon turntable. Everything sounds incredible and it all looks beautiful together and the prices were better than anywhere I could find online. . Thank you Joe much appreciated

Great products with overall good advice. What was disappointing was DPD made a total mess of the delivery saying they couldn't deliver a package due to severe weather even though 1 package got to my address. It took way longer than it should have done. Having said that, Richer Sounds dealt with my complaint quickly, held a meeting with DPD and agreed to refund the delivery charge. Historically I've never had issues with Richer Sounds so would still recommend.

York staff are super friendly, professional and knowledgeable. I will always shop at Richer Sounds York if I can.

I received the help and advice needed to complete my purchase efficiently and courteously Sean was keen to ensure I was satisfied with my purchase and the level of service Richer Sounds was providing.

Called into the York Store to gain advice which Record player /Turntable would be suitable for Me to purchase for a Beginner and was served by a Very Polite and Helpful Member of Staff that couldn’t of been more Helpful in showing me within my budget which they had on the shelves . I came away with the Turntable and seperate Speakers all ordered for Delivery and the Guarantees set up in place and arrived the Next Day
Couldn’t fault my experience and a Big Thankyou to ( I didn’t catch His name ) who served Me

I have been buying audio/visual equipment and accessories for probably forty years from Richer Sounds. Knowledgeable, experienced, helpful staff always. VIP Club offers great discounts and deliveries always prompt.

Friendly staff, great service

Great customer service at York branch - price matched a TV and offered follow up customer service should it be necessary

Richer Sounds is a long standing company offering quality products at competitive prices. I was pleased to be able to buy a 6 year guarantee for my product which is refunded if not used.

Excellent service and advice regarding the purchase of a new TV. Very pleasant and helpful member of staff. Will certainly return in the future for additional purchases.

What a pleasure to deal with. Having decided to buy an amp and speakers that I had mistakenly thought my OH wanted. The sales guy happily returned the very expensive speakers for something more suitable. Happy customer!

Always the best place to go for hifi etc

Emailed York Richer Sounds, had a reply straight away, how good was that. So kind friendly and great communication. Even offered to make us a carry handle when we collected our goods. Fabulous service. Thank you so much 😊

Excellent service and advice from Kevin. Thank you

Excelent service from York branch. Helpful and knoweledgable staff.

We ordered a television online for our son for Christmas, unfortunately the TV had a black line right through the middle of the screen. I contacted richer sounds on boxing day and they were great, they offered a free collection and replacement, we asked if we could just go and swap it at our local store rather than wait in for the courier, this was fine by them. The guys in the York store were really helpful and friendly great customer service.