Terrible service – Avoid this shop!I ordered an impact drill back in June, and today is August 22nd, but the product has still not been delivered. Communication from the company has been poor and spor... See more
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Took days for a item to be sent. Was advertised overnight delivery from Auckland to Auckland but it took 4 days, they tried to say it was on the way but the tracking showed it hadnt even been picked u... See more
Excellent service, quick free delivery (almost next day), best market price even cheaper that the first bed same model and brand that I bought 5 years ago from another store. I love ottoman birlea bed... See more
Would give no stars if I could! Shocking customer service! Dining table arrived, half missing and badly damaged! Arranged pick up, & told would receive refund! Have tried to call numerous times (premi... See more
Company details
Written by the company
Right Deals UK - New owner 2024! We believe that every home deserves the highest quality of furniture. Our options include furnishings for bedrooms, offices, gardens, hallways, kitchens, dining and living areas plus storage facilities.
Contact info
Empire Business Park, Suite 214, Empire Way, BB12 6HH, Burnley, United Kingdom
- aftersales@gpmfurniture.co.uk
- www.rightdealsuk.co.uk
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Arrived very quickly & was cheaper than…
Arrived very quickly & was cheaper than same item anywhere else. Good communication re delivery too. Very impressed :)

Reply from Right Deals
They do not respond
Sent emails and messages on Facebook since mid July and they do not bother to respond. Not good customer service at all.
Hold on to your hard earned money and avoid !
Wish I had read the reviews before I ordered, two of my most recent emails have been ignored. Delivery In 1-2 days has turned into two weeks. First the courier had it and I should receive it any day and then after the first week I was contacted to say it wasn’t even in stock Despite being told it was on its way ,customer services were nice untill I was informed it wasn’t in stock now they just ignore my emails. Wish I had just paid the extra and went somewhere else to be honest just been a nightmare and If i continue to be ignored will contact trading standards.
Excellent service
Excellent service , only took less than a week for all my furniture to arrive , highly recommend

Reply from Right Deals
Terrible
Sold me a faulty product and then refused to replace it or fully refund me, even though the mistake was not visible until halfway through the assembly process so there's nothing I could have done. I now have paid a lot of money for a faulty shelving unit.
Still waiting for my wardrobe says it's…
Still waiting for my wardrobe says it's been dispatched but hasn't left there warehouse (if they even have the stock). Fingers crossed for my refund when I request one as i dont think my wardrobe is ever going to turn up. AVOID!

Reply from Right Deals
Shameful company - DO NOT USE
Shameful company. Do not use.
I ordered a bedside table and chest of draws. The chest of draws arrived late and damadged. The bed side table has still not arrived despite ordering nearly a month ago.
I have emailed around 10 times and not received a single response. The call centre is closed so it is impossible to speak to anybody about my missing and damaged goods.
Can you urgently review and ship me the correct goods.
Do Not use this company.
Mixed experience
Order: 239206.
Delivery timescale was excellent. My horrible experience is returning my item. My return was validated on the 18 June 2020, there was a mishap by the company which delayed pick up to 15 July 2020. Return Item was collected on the 17 July 2020, now I've received no confirmation of my refund. It is now 6 August 2020, I'm still waiting for my refund. Contacted the company multiple times.
20/08/2020 update - received a phone call from the company, I appreciate the explanation for the delay, my refund is now processed. The covid 19 situation has not helped the service of many companies. The company has overall been proactive.
Excellent !!!
Excellent !!!! Great product, great service and great communication.
Would highly recommend!!

Reply from Right Deals
Order not even dispatched
Ordered a few days ago was told on order delivery would be today have been sent a tracking number only to find that the furniture hasn't even bee. Sent out from right deals as of yet and can't get a reply as to when I will get it starting to wish I'd ordered from elsewhere as want the goods asap

Reply from Right Deals
Disgusted Beyond Belief
Re: Order Number 250927
My saga has been ongoing ever since the 19th July. Firstly, I sent you 2 emails to cancel my order, of which, you replied that ,according to you, you did not receive. On the 20th, I sent 2 further e-mails, requesting the delivery of the item to be stopped, which you had every opportunity to do so but, failed miserably. So much so that, the goods turned up on my doorstep on the 21st, without my knowledge, after all the appeals to not wanting the goods, falling on completely deaf ears. Since then, I have sent no less than THREE e-mails, all of which have been totally ignored, requesting collection of these goods, an RMA number plus address details to be sent, plus a refund for unwanted goods, minus the £30 collection fee you deem fair to charge for your incompetence in the whole matter. I've had no reply to all but one in all the correspondence i've sent you since mid July and I have copies of everything sent. Your goods, at present, remain here still unopened and want to return them at the earliest opportunity. This has been dragging on long enough, could you please get this matter sorted, once and for all, and have the item returned to you, together with, a full refund for the monies still owed to me. Shoddy communication at it's best and i've never known the likes of such appalling customer service!
Delivery was two parcels which made up…
Delivery was two parcels which made up one item. There was 6 days between first and second parcel, this caused problems and checking the tracking was useless as this kept changing. Whether this was supplier or courier made no difference to me I ordered from right deal

Reply from Right Deals
Very happy with the quick delivery and…
Very happy with the quick delivery and service. The bed is great:-). Happy to reccomend.

Reply from Right Deals
Excellent service
Excellent service
Brought a bed for my son
Hes made up with it
Will definitely buy from these again
Very helpful and fast delivery

Reply from Right Deals
Everything was great from start to…
Everything was great from start to finish, very pleased. Don t be surprised though if delivery just turns up as it did with us. The driver was supposed to text with a 2 hour slot, but didn’t

Reply from Right Deals

Reply from Right Deals
Excellent delivery
Excellent delivery , was delivered well within expected time schedule . Packages not opened yet, for my son awaiting keys for new house .

Reply from Right Deals
I was a bit sceptical after some mixed…
I was a bit sceptical after some mixed reviews but thought I’d “risk” it and have no regrets. The delivery was fast (less than a week) and it arrived in perfect condition. Would definitely use again.

Reply from Right Deals
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