Rightsprite Reviews 

50
TrustScore 2.5 out of 5

2.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

After 2 days of no update for my purchase, I could only find social media links for contacting them. Got an email to contact the store on, and item was dispatched, upon arrival they had sent an incorr... See more

Rated 5 out of 5 stars

Made an order on the website then changed my mind and wanted to cancel it , was zero issues cancelling and had the refund sent to me that same day. When I came here and saw all the negative reviews... See more

Rated 1 out of 5 stars

Initial order and delivery seemed okay, but 1 item was faulty, another was wrongly labeled as compatible for my device (but isnt) the website stated my order qualified for free shipping and would be... See more

Rated 5 out of 5 stars

I placed three orders with Rightsprite, all relating to a recently purchased Sega Dreamcast that was in need of upgrading. Every order was dealt with efficiently and quickly. I received my order wit... See more

Company details

  1. Gaming service Provider

Written by the company

A guy that has a passion to give back to the gamers. Starting pop ups stalls here and there and setting up retro gaming events for the local community. Using his very own collective gear, Right Sprite retro gaming store was born. R.S is a dedicated Retro gaming Store, hosting events , Selling brand new independent games for older and current consoles, selling game console enhancements, mods kit and more. Here you also find the latest Retro gaming news with tip trick and hacks By hosting his very own You tube Channel - https://www.youtube.com/rightspritegaming


Contact info

2.6

Poor

TrustScore 2.5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 11% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.6

All reviews

(50)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just avoid

JUST AVOID , READ THE EDITS

Where do I even begin?
I ordered a month ago, Package got either lost or stuck due to royal mail strikes/cyber attacks. The seller did not provide any tracking info, even though charging 7.99£ flat rate for delivery. At that price, I would expect tracked delivery, but it's obviously the seller pocketed that money/difference and went with just your standard untracked, which ofcourse got lost. The whole website is completely outdated, unprofesional and is extremely poorly done, with most navigation options hidden that you can find with google search only, don't even get me started on mobile version, it's a mess and make the whole thing look like a scam. There's no communication after ordering (no idea when your package does get sent out). I ordered it , it went to processing and then after 2 weeks of silence, it just been marked as complete. No confirmation that package got sent out, no courier info, no tracking, nothing. When i contacted the seller and asked when the package did actually got sent out, he ignored my email.
Atleast if you buy internationally, avoid this. Thank god for paypal coming in and saving my money
Edit: The seller completely missed my point with what I was saying in first place. My issue is that there was no information of when and how the package got sent, the FAQ didin't help cause it just gives you vague explanation (ship out every wendsday, thursday, friday) but that tells you nothing, I placed an order on thursday, did it got shipped out same day? next day? next week? Who knows since there's no tracking and you still being charged 7.99 for non tracked shipping when standard non tracked shipping through royal mail atleast is around 3.5. (also completely dodged question)
EDIT 2: I just have to declare this a scam. I recently got an email from the seller, with probably most broken english I have ever seen, esentially giving some BS story how his paypal got hacked and that paypal is not releasing funds or something. Good god, where do i even begin? Yeah paypal has not released funds because I did a chargeback due to non delivery (which, like explained before, due to postage issues in UK, is impossible anyway) In email, he claims due to this his paypal got "hacked" (Which he's strongly implying the reason for getting "hacked" is because paypal decided I'm right and refunded my money, I don't think the seller has any slight idea how paypal even works lol) and started begging to go onto item again and reorder it with his new implemented payment feature because "he shipped the item out" . Atleast that's how i understand the email and i have to put massive question mark on that because, the email is written so nonsensical and is so shady looking, that I laughed hard and thought it was a joke. It was literally written in same way and same grammatical mistakes like one of those nigerian prince/inheritance scam emails. I still have no idea what he meant in the end with that email. Trust me, if i could upload screenshots, it's a gold mine.
So I proceeded to ignore it, because anyone with a brain would assume such email is just a scam or there's atleast something dodgy going on but then he proceeded to send it AGAIN 5 h later. Either his website got hacked or the guy is just taking a p*** at this point. If it is genuine, I appreciate how he completely ignored my email when I send an enquiry about not recieving item and asking when it actually shipped, but then proceeds to spam me with nigerian prince/inheritance type scam emails. It's completely unprofessional. Atleast I had a good laugh about it

December 15, 2022
Rightsprite logo

Reply from Rightsprite

The postage information is informed on the website which is advised before purchasing, and we have refund options on all purchases if it fits within the reasoning giving , we under stand that the problem with the website navigation, in which I will improve , and appreciate the input, the mobile version does need a overall lift but he expensive needed is beyond the budget ATM. Will appreciate a higher rating then the one as postal error ls not apart of this business but down to postal service.

Rated 1 out of 5 stars

Avoid…..

No communication whatsoever throughout whole experience.

Waited 2 months after ordering & still no delivery. Owner Asked for more money as couldn’t get stock (for a different device).

States that giving refund isn’t his responsibility.

November 23, 2022
Unprompted review
Rightsprite logo

Reply from Rightsprite

A full explanation due to the problem of stock with the miyoo mini was giving via email, Two suppliers who took the customer pre orders money then sold their stock to higher bidders and i had to fight back twice to get the money back as well as stock was no where to replace anywhere which customers could not even track one down any where else as well, Proven a just course of the refund process which the handling error was not in the fault of rightsprite.

Rated 1 out of 5 stars

Ordered a Miyoo mini and didn’t get it

Ordered a Miyoo mini from this guy and got the run around for two months. Then got an email asking for £50 more to buy a different device! Avoid.

Reply is nonsense because I got one from Ali express the very same day and it got delivered within four days. My request for a refund through PayPal was initially accepted and then later declined and then I had to call PayPal and push the issue to get my money back. My one star stands.

November 8, 2022
Unprompted review
Rightsprite logo

Reply from Rightsprite

A full explanation due to the problem of stock with the miyoo mini was giving via email, Two suppliers who took the customer pre orders money then sold their stock to higher bidders and i had to fight back twice to get the money back as well as stock was no where to replace anywhere which customers could not even track one down any where else as well, Proven a just course of the refund process which the handling error was not in the fault of rightsprite.

Show reviews in all languages. (50 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look