Jo and Lisa at Ripples London were amazing in both their knowledge of appropriate design and unparalleled after sales service levels. Highly recommended.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very pleased with the bathroom renovation. Lisa was extremely helpful with the design and handled all the admin side of the project with great efficiency. She has very good customer service skill... See more
Company replied
I would like to thank Lisa and her team for making everything possible by bringing my bathroom into budget for me, without the quality or instillation being effected. The only regret I have is I didn'... See more
Company replied
Jo has provided an exceptional service for our bathroom/utility project. We’ve really appreciated the patience and considerate customer service and support she’s provided since the start of our renova... See more
Company replied
Company details
Written by the company
Experts in bespoke bathroom design, with showrooms nationwide.
Contact info
England's Lane 26, NW3 4TG, London, England, United Kingdom
- 020 7449 9594
4.1
Great
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ripples London were amazing
Jo and Lisa at Ripples London were amazing in both their knowledge of appropriate design and unparalleled after sales service levels. Highly recommended.
May 22, 2026
Unprompted review
Reply from Ripples - London
Thank you Mark - we loved working on this project with you and are delighted with the finished bathrooms, they are stunning! Thank you also for your very kind gift.
A Ripples Delight
I would like to thank Lisa and her team for making everything possible by bringing my bathroom into budget for me, without the quality or instillation being effected. The only regret I have is I didn't do this sooner, I am now left with a beautiful bathroom that I get the pleasure of using every day. I would definitely recommend Lisa & RIPPLES to future customers without hesitation!
December 8, 2025
Unprompted review
Reply from Ripples - London
Thank you Chris for your kind review. We are delighted that you love your beautiful new bathroom!
Bathroom renovation
I am very pleased with the bathroom renovation. Lisa was extremely helpful with the design and handled all the admin side of the project with great efficiency. She has very good customer service skills which helped things to run smoothly. Happy to recommend this company.
February 27, 2026
Unprompted review
Reply from Ripples - London
Thank you Elaine! We are delighted that you are happy with your bathroom makeover.
I absolutely love my new bathroom
I absolutely love my new bathroom and the service from Jo from design stage right through to installation was really excellent. Highly recommend!
August 1, 2025
Unprompted review
Reply from Ripples - London
Thanks for the review, Simon! We hope you enjoy your new bathroom.
Exceptional and beautiful designs by Jo at Ripples…
Jo has provided an exceptional service for our bathroom/utility project. We’ve really appreciated the patience and considerate customer service and support she’s provided since the start of our renovation work. From the initial site visit, to the initial designs and then the follow ups over calls and showroom visits - Jo has provided a wonderful and helpful service.
July 3, 2025
Unprompted review
Reply from Ripples - London
Thank you - we have really enjoyed working with you and your family on your project so far and are looking forward to seeing the bathroom come to life over the next month!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.