Company sent out some BBQ cleaning items in a paper bag. The cleaning materials were in flexible bottles and emptied everywhere because a hard box hadn't been used. I contacted them and they offered t... See more
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See what reviewers are saying
Ordered a 90kg parasol base. Quick delivery by an excellent driver who gave helpful tips about putting the wheels on. Second purchase from Riverside whose web page on Alexander Rose parasol bases is f... See more
Have just purchased a Weber Spirit II BBQ from Riverside, via their website, the modern way! All delivered very quickly & efficiently, with no problems. The Weber was very well packed & was as expect... See more
Very pleased with my Weber BBQ cover . Although this item is available on other websites , having read the reviews about Riverside, I was confident that I would receive good after-sales services if n... See more
Company details
Information provided by various external sources
Riverside Garden Centre is an independent home and garden store and on-line retailer. Based in Hertford we are also home to the largest Weber Barbecue Showroom in the UK! Plus there's a large range of Garden Furniture, Artificial Plants, Pizza Ovens for you to choose from under one roof, or shop on-line from the comfort of your own home. Browse our massive ranges with huge savings and order in confidence with our secure payment system.
Contact info
Lower Hatfield Road, SG13 8XX, Hertford
- 01992 514778
- sales@riversidegardencentre.co.uk
- www.riversidegardencentre.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent product and company.
Excellent product and company.
The artificial plant was well made and very realistic.
The delivery was fast and it came well packaged.
Webber pizza paddle
Cheapest on the internet , great product & great delivery and very good service
Great service from Riverside
Easy to use website, good pricing on Weber Sear Grate and Grate Lifter. Riverside provided quick updates on order status and delivery was fast. Great service!
Fantastic Service
Bought some Weber BBQ accessories for a fantastic price and they arrived the following day!
Fantastic service 👍
Riverside Garden Centre is great - Weber Spirit II not so much…
Riverside Garden Centre is a very helpful and responsive supplier. When my Weber Spirit II arrived damaged they dealt with it promptly and sent me a replacement part.
Now the downside- the Weber Spirit II - very disappointing. When my Weber Genesis started to burn out after 8 years I decided to downsize to a Spirit, a decision that I regret deeply. The build quality is not a patch on the Genesis, the burners are very difficult to control and they pop and bang when you turn them off. I would not advise anybody to buy a Weber Spirit II. If you can't afford a Genesis, don't bother.
A Wish Fulfilled 😁
I was very impressed with the quality of plants and the quickness of delivery. I particularly needed these silk Begonia plants as I wanted to have them to put into the funeral sprays I was doing for a customer. Their family member who sadly died absolutely loved them but at this time of year they are not available and I said that I would try and track some down. I’m so happy that I came across your website and that I was able to fulfil their request. Many thanks. Rose.B
Excellent service with very quick…
Excellent service with very quick delivery and service was first class with a good price point
Great tools from traeger at an…
Great tools from traeger at an unbelievable price from the riverside sale.
If you have never visited the their Hertfordshire store you need to!!
Oh,
Quick delivery as well . What’s not to like?
Paid, but no Goods
After placing the order, it was cancelled, apparently because there was not enough money in the account when in actual fact there was. They then sent an invoice asking for payment, after contacting them with no response, we still haven't received the goods and the money has gone out of the account.
Very fast delivery
Placed an order for a BBQ on Sunday night. It was delivered 9am on Tuesday. Delivery was good with updates on the tracking. Very pleased.
Avoid at all cost - despite items paid, they never arrived
Ordered items online, payment was deducted from my account immediately, got an update that order is shipped, together with a tracking number the next day. However items never arrived or received, despite contacting the company several times, no response. Shambolic customer service. Feels like a scam/fraud.
Rude staff who spoke to me like I was…
Rude staff who spoke to me like I was an imbecile! Will never use them again
Very pleased with my Weber BBQ cover
Very pleased with my Weber BBQ cover . Although this item is available on other websites , having read the reviews about Riverside, I was confident that I would receive good after-sales services if needed .
I would definitely use them again .Also pleased to see that gas can be delivered as some places have stopped providing this .
Superb Service.
Ordered a Weber BBQ, which was delivered next day. Great price and service, really pleased.
Update!!
This is an update on the review left last week. Got an email on the Wednesday, first one ever to tell me the BBQ not a cheap BBQ at that will be delivered on that day. They do want people to wait in for them for 3 days on the off chance they may deliver. Then I get another email saying the BBQ has been delivered signed for by a Kyle . We we live in the middle of nowhere. So thought here we go again. Playing silly game. Asked my partner to phone. I have lost the will with this lot. Sarah actually answered the phone, well apparently it was not delivered but I should not have an email saying delivered, well I have. They do not have a clue what is going on. Oh and still waiting for a refund. Avoid like the plague.
Great quality
Great quality webber. Super fast delivery and easy to use website. Very happy with my purchase.

Reply from Riverside Garden Centre
Great service always from riverside
What’s not to like. Best prices and topped up with best services and great customer service. Thank you all

Reply from Riverside Garden Centre
I always trust Riverside
Whenever I want a part or accessory for my Weber BBQ's its always Riverside that deliver the goods even when I do a search they come up cheapest and always have great delivery times. well recommended

Reply from Riverside Garden Centre
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