RJH Group Reviews 

198
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Dave at Chorey a patient ,friendly instructor.Knowledgable, clear concise teaching built my confidence to pass first time at 71 years old. Highly recommended. Pete.

Rated 5 out of 5 stars

The guy 'Dave' that facilitated my cbt today in Chorly was a good teacher, he was clear, honest, safe and got me through it although early on i started to lose a bit of confidence in myself but i got... See more

Rated 4 out of 5 stars

Paid £1600 for DAS than additional £240 for an extra lesson as I was not familiar with Darwen in Blackburn as I stay in Manchester. Passed my MOD 1 & 2 first time. I did find it rather expensive. But... See more

Rated 5 out of 5 stars

Amazing staff and had amazing patience for me as a new rider. I went from the start of not really being able to use the bike at all to then being able to ride it in a safe manor and understanding alot... See more

Company details

  1. Drivers License Training School

Written by the company

RJH's aim is to introduce you to an exciting experience in motorcycle training. Offering the safest standard of instruction possible, and always measuring ways of improving on the service that we offer.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

198 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(198)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not use false star rating due to…

Do not use false star rating due to telling learners to put up rating before start training..
Bully tactics and over charge lot cheaper at other places pass fail rate is bad 4 went on my test all failed there s...e

August 1, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Fake reviews as with this one? No record of Joe Liver so a fake name too. Reveal yourself and we can discuss, but I suspect you are an envious competitor fabricating a story.

Rated 5 out of 5 stars

Pass with RJH…

Thanks to the Team at RJH Manchester for their training, advice, guidance and patience. Passed my MOD1 and MOD 2 first time. Relaxed training atmosphere but professional at the same time.

July 19, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great news well done.

Rated 2 out of 5 stars

Disappointing experience

Took my CBT with RJH a few weeks back now. The day seemed to be going relatively well. We then got to the Road ride portion. The radios seemed to struggle at points, which resulted in the guy in front of me (another person taking his CBT) going down the wrong road. This seemed to really anger the instructor. Anyway, we did a U turn and continued on the road. I unfortunately had a few moments of stalling (rush hour traffic in Wigan - not the best time for it to happen). We then headed towards Bolton. Upon coming to some Single speed bumps (one either side of the road), and both of us going over them - the instructor once again flipped and told us we had failed! However, the ride continued. We called in at a McDonald's for a coffee and I asked why there was an issue with the speed bumps (after now avoiding all the subsequent ones), and was told that it could cause problems. Fair enough, but seemed an overreaction. As the ride was continuing, I figured the 'You've failed' comment was said in frustration. We then headed back, with me taking the lead. Everything went great, no issues, praised on mirror checks and lifesavers. Thought it was all good. We then got back to the centre, to be told that a further 3 hours training would be needed. Disappointed, but figured the instructors knew best. I rang RJH the next day, to be told no feedback had been given, other than 3 hours needed! Was then told this would be at a cost of £120, with no availability until the second week of August. I really wasn't happy with this, but was told that I had signed to say I agreed, and 'that was that'. I didn't have my card, so would need to call back. After I hung up, I contacted a few other centres, to be told none of this seemed right - as stalling was no reason to 'fail' (even though its not a test!). I ended up paying for a full day's CBT at another centre a week later, and got through with flying colours. Paying £120 after already paying £200 seems a bit of mick take if we're being honest. Oh, and my second CBT was much cheaper!

July 5, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Thanks Mat, we all learn at different paces, 2 wheels are no different. You did well, but you needed to put more time in, and as this is in addition does carry a cost. We are sorry you felt this shouldn't be the case and wish you well on your 2 wheeled journey.

Rated 5 out of 5 stars

Top tier tuition and so much fun-couldn’t recommend enough

100% would recommend, as a woman the experience can be quite daunting to start. But these guys were kind, friendly and so knowledgable. I felt at ease instantly and with their help passed the course whilst having fun.

July 9, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Thanks Mia, glad to hear your experience was a good one. Well done and thanks.

Rated 1 out of 5 stars

CBT instructor Mike (Wigan) excellent, call centre not so good

Did my cbt yesterday with Mike at the Wigan branch and he was fantastic, clear and concise with his instructions and never repeated himself, I past my cbt no problem. He gets 5 stars!
Now the reason I’m giving RJH 1 star is because when I spoke to their call centre and I asked if it was possible to do my test without lessons, as all I’ll be riding is my Vespa, 125cc automatic and will never want to ride a bigger bike. Thus could I go straight to book my theory and mod 1/2 test, or do I need lessons, they hung up on me (and didn’t answer when I called back) when they realised that they might not be getting anymore money from me. I was only asking for some advice, nothing was set in stone. Not the best service.

July 12, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Hi, thanks for the 5* review on the service you received during your CBT. It was actually myself that answered your call (Robert) the owner.
Certainly didn't hang up, the call cut off. When you rang back did you leave a message? We will always get back to you. The lines are extremely busy at the moment.
During the call I answered all your questions explaining you can go to Mod 1 and Mod 2 tests on your own bike so I'm not sure what your complaint is. All the best.

Rated 5 out of 5 stars

Fantastic instructor

Fantastic instructor. Very professional but made you feel relaxed and at ease. I’m even considering going for my bike test. Thank you

July 4, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great news well done

Rated 5 out of 5 stars

Best Motorbike Instructors

RJH should be very proud of their Instructors who are truly dedicated to train and get you through your Mod 1 and Mod 2 tests. I would highly recommend anyone thinking about their bike test to go to RJH Eccles Manchester.

June 27, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Thanks and well done

Rated 5 out of 5 stars

did my cbt in runcorn with john he

did my cbt in runcorn with john he
did a great job made us feel welcome had a good laugh as wel as passing great stuff thanks RJH

June 22, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Thanks and well done

Rated 5 out of 5 stars

CBT day 20/5/23

I took my CBT yesterday 20/5/23 at the Yamaha Centre Wigan,under the very professional and experienced eyes of John and Tony.
Couldn’t have asked for a better day weather wise.Both instructors were very thorough and explained everything in a manner that was super easy to understand. Thanks to these guys i was able to walk away at the end of the day with my CBT certificate. Thanks John and Tony 👍😄

May 20, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great work well done

Rated 5 out of 5 stars

RJH Northwich CBT

Spent last Saturday at RJH Northwich doing a CBT course with Jon Howells. A demanding day but a very enjoyable one too as Jon took us through all the CBT elements. Many thanks to Jon for his patience and for passing on valuable knowledge from his years of motorbiking experience.

May 6, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

great news well done

Rated 3 out of 5 stars

Done and passed my cbt training how…

Done and passed my cbt training however the foul language and manners of 1 instructor was terrible.. really made me feel uneasy

April 20, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Sorry to read this. Please message me with your name and I can establish who your instructor was as this is not what we expect. info@rjhgroup.co.uk
As we have received no response we are unable to confirm the validity of this review.

Rated 5 out of 5 stars

Would recommend to anyone

I just like to say thanks for the training to get my CBT The instructor N. Macmillan was very provisional and made it very enjoyable.

March 29, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great and thanks.

Rated 5 out of 5 stars

100% recommend RJH

100% recommend RJH! Took my CBT in Oct 22 having never ridden a bike before and passed my full A license Feb 23! All the staff incredibly knowledgable, patient and friendly. Graham, Nick and John all fantastic. Special shout out to Scott who became like a mate having tutored me through most of my DAS lessons. Thanks a bunch RJH.

February 21, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great news thanks.

Rated 5 out of 5 stars

Great instructor(Sylvia) was a great…

Great instructor(Sylvia) was a great teacher always very polite and helpful overall amazing day learnt a lot and helped me pass first time thankyou very much Sylvia and RJH.

February 19, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great to hear thanks.

Rated 5 out of 5 stars

Cbt at runcorn excellent day .

Cbt at runcorn excellent day .
Improved dramatically though they day . Instructions were brilliant.

February 7, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great news and glad to hear you had a good experience.

Rated 5 out of 5 stars

Great instructors!

Brilliant group of people to get you through your test! Everything from the quality of the bikes themselves to the upbeat instructors which make for a really good experience. Pete, Sophie and Sylvia all worked great together and got me through my complete set of tests with ease! Thoroughly recommended!

January 23, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great news and glad to hear you had a good experience.

Rated 5 out of 5 stars

Booked my 17 year old son in for a 2…

Booked my 17 year old son in for a 2 hour taster session in Eccles. He had never ridden a motorbike before so didn’t know what to expect. His instructor Graham, was great, very patient and calm, explaining everything really well. My son really enjoyed in and picked it up really well. He has now been booked in for his CBT later in February which he is really looking forward to. I would really recommend the taster for any beginners to learn the basics before taking their CBT. Special thanks to Graham, who was able to keep my son going for the full 2 hours with no complaints! Really pleased!

January 30, 2023
Unprompted review
RJH Group logo

Reply from RJH Group

Great news and glad to hear you had a good experience.

Rated 1 out of 5 stars

This bike training company very poor

This bike training company very poor. once they took my money for the crash course I had days cancelled at last minute from them. when I did eventually get a day to do my training the guy was grumpy & off with me, I was left for long periods that day on my own to practice in a tiny car park. I left without completing the course. I lost out on my money for a crash course but at least I was away from that guy. stay away from this place you will feel bullied to quit.

May 31, 2022
Unprompted review
RJH Group logo

Reply from RJH Group

No record of Gef? Reveal yourself and let's talk. Fake review and fake person.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look