RJH Group Reviews 

198
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Dave at Chorey a patient ,friendly instructor.Knowledgable, clear concise teaching built my confidence to pass first time at 71 years old. Highly recommended. Pete.

Rated 5 out of 5 stars

The guy 'Dave' that facilitated my cbt today in Chorly was a good teacher, he was clear, honest, safe and got me through it although early on i started to lose a bit of confidence in myself but i got... See more

Rated 4 out of 5 stars

Paid £1600 for DAS than additional £240 for an extra lesson as I was not familiar with Darwen in Blackburn as I stay in Manchester. Passed my MOD 1 & 2 first time. I did find it rather expensive. But... See more

Rated 5 out of 5 stars

Amazing staff and had amazing patience for me as a new rider. I went from the start of not really being able to use the bike at all to then being able to ride it in a safe manor and understanding alot... See more

Company details

  1. Drivers License Training School

Written by the company

RJH's aim is to introduce you to an exciting experience in motorcycle training. Offering the safest standard of instruction possible, and always measuring ways of improving on the service that we offer.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

198 reviews

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4.5

All reviews

(198)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Passed My DAS Module Two this…

Passed My DAS Module Two this afternoon, Sylvia has looked after me so well, she is an excellent tutor, she must have eyes in the back of her head as she does not miss a trick, she delivers her training in a calm, pleasant yet authoritative manner that makes ones progression flow. Do not hesitate to book RJH and if you can get Sylvia

December 2, 2019
Unprompted review
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Reply from RJH Group

Well done Stephen a good result. Safe riding and see you soon from all at RJH

Rated 5 out of 5 stars

JOHN GLASSON

Passed my mod 1 and 2 with ian at wigan..injoyed the whole experience. Ian built my confidence always correcting you , thinking he may of missed your mistake..no...thanks to everyone involved..great crew...

November 24, 2019
Unprompted review
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Reply from RJH Group

Good work John, great to hear and let’s see you soon from all at RJH

Rated 5 out of 5 stars

Totally professional company,First class training.

I did my CBT, mod 1 and mod 2 training at the Northwich branch,and thankyou Sylvia and RJH for all of the professional training I was given which has enabled me to pass my mod 2,Thankyou so much Sylvia,your a credit to RJH.
Steve Wilson.

November 13, 2019
Unprompted review
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Reply from RJH Group

Well done Steve. Glad RJH Northwich looked after you. See you soon from all at RJH

Rated 5 out of 5 stars

Cbt and das training

I’ve done my cbt and das mod1 all passed first time through their superb tuition, I’ve now booked my das mod2, really nice laid back bunch and really helpful.

November 4, 2019
Unprompted review
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Reply from RJH Group

We at RJH are so pleased your enjoying yourself and achieving your goals. Good work Richard and lets see you soon.

Rated 5 out of 5 stars

Fantastic riding school

Fantastic riding school, and made completing my CBT enjoyable and informative.
I completed mine at the Northwich branch, Mik my instructor was really clear and progressed at a natural pace that suited me.

I will defiantly be returning for my DAS when the time comes

October 14, 2019
Unprompted review
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Reply from RJH Group

Good to here RJH Northwich looked after you Chris. See you soon for your DAS

Rated 5 out of 5 stars

It was my first time riding on the road…

It was my first time riding on the road but I failed but come back give it a second go passed the second time the instructor was amazing and listen to what they have to say take it in it will be valuable on the road

October 7, 2019
Unprompted review
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Reply from RJH Group

Well done Matthew. CBT is all about safety and you put the additional time into it which paid off with a CBT completion. Well done.

Rated 5 out of 5 stars

I had a great experience at RJH…

I had a great experience at RJH Manchester, I was so nervous and was struggling with nerves but with the advice and training from both Graham and Rob and that they believed in me it helped me over come the nerves and I passed my Mod 1 and Mod 2 first time, x

September 24, 2019
Unprompted review
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Reply from RJH Group

A BIG well done to you Lynn. You certainly achieved your goals. Lots of ladies coming through the school. Well done.

Rated 5 out of 5 stars

I had the best experience at RJH in…

I had the best experience at RJH in Northwich with Sylvia training us.
I did my CBT on a scooter and having zero experience I was really nervous and did not expect to be able to ride by the end of the day.

Sylvia created a nice relaxed atmosphere which helped put me at ease and taught me how to ride the scooter! I do think having the right instructor makes a big difference so i am so glad i chose here!
When doing the CBT you get to go out on the roads for 2 hours and Northwich is so lovely and scenic!

Would definately recommend to any others.

Thanks Again :)

July 9, 2019
Unprompted review
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Reply from RJH Group

Glad to hear RJH Northwich looked after you. Getting lots of girls through their training.

Rated 5 out of 5 stars

Best Motorcycle Training in North West!

What a great experience I have had over the last 10 days with RJH going from my first time on a 650cc bike to passing my mod 1 then mod 2 first time!!! I would like to say I put this all down to the professionalism and hard work, from start to finish with Ian.....,

Only kidding Graham...

Joking apart, all the staff I have dealt with being Rob, Graham,Deb, Ian and Lisa (for putting up with my work commitments) have been brilliant to say the least- I can recommend RJH if you’re wanting to pass your test or just start out.

Wasn’t the cheapest, wasn’t the nearest for me, but would go with these should it ever have to be done again! Well done to all, great company

Simon

June 11, 2019
Unprompted review
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Reply from RJH Group

Great work Simon. Glad we delivered you the skills to obtain your goals. Keep in touch and safe riding.

Rated 1 out of 5 stars

I do not recommend this place for Das…

I do not recommend this place for Das course. I was completely unprepared for the exam. No, no, no once again no!!! I do not recommend especially RJH Salford and the instructor who is there.
Overpriced and completely disrespectful to student.
Be careful with this place guys🏍️

June 10, 2019
Unprompted review
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Reply from RJH Group

Sorry to hear you felt the need to only give us 1 star Marcin when we really do go above and beyond to give you the best training experience available. You completed all tests with us first time. Unfortunately you failed your Mod 2, you should of took our advice and invested in another lesson which quiet possibly would of given you a different result. As a trainee you should listen to your Instructor, that's what you pay us for. Good luck in your future goals from all at RJH.

Rated 2 out of 5 stars

Be advised when purchasing your CBT and…

Be advised when purchasing your CBT and direct access as a bundle there is a 12 month expiry to complete all lessons and tests. As a women I felt that RJH lacked the patience and support therefore I had no alternative to either unsafely complete my access course or loose out on an expensive birthday gift.

May 1, 2019
Unprompted review
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Reply from RJH Group

Thanks for your 2 star review Hannah. You left your training for 11 months and then gave our booking office limited dates within the final month to complete? On coming up with a schedule you challenged this? You challenged our female Instructor on her coaching skills to you? You verbally threatened our female booking office staff with court action and poor reviews etc? Not sure why as a women you felt RJH lacked the patience and support when we offer the venue, equipment, staff to aid you achieving your goals, over 30% of our customers are women, over 30% of our workforce are women, its just a shame you didn't accept all your challenges were self inflicted and you didn't try and pass on this responsibility to us. That said we wish you well and we are confident we went above and beyond to assist you.

Rated 5 out of 5 stars

I did my training with Sylvia

I did my training with Sylvia, she had a lot of patience and helped me pass CBT , i will be going back in the next two years to do my Direct Assess, and Sylvia will still be there to get me though it , she had more faith in me than i had , i can't thank her enough, see you soon Jill 🏍🏍🏍🏍

April 8, 2019
Unprompted review
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Reply from RJH Group

Good work Jill. Glad to hear RJH Northwich looked after you.

Rated 5 out of 5 stars

Would recommend RJH

Would recommend RJH to anybody looking at getting their bike license at any level. I was trained by Graham who is very patient and offers excellent advice. Now passed my direct access and would like to say my experience using them A1. Also big thanks to Lisa getting my training and tests booked and always a pleasure to deal with.

Regards

Scott

March 4, 2019
Unprompted review
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Reply from RJH Group

Well done Scott you did well indeed. Safe riding from all at RJH

Rated 5 out of 5 stars

Salford school

I went the training school in Salford, the instructor Graham was excellent in giving clear advice and instructions
The lessons where done in a friendly manner, no sergeant major types..
I have been to different schools, I learned quite alot in the first few hours, should of gone to rjh from the beginning but you live and learn.
My advice if you want to take it on board is go straight to rjh, the experience from the first call to Lisa to actual training is highly recommended, also the bikes are relatively new, abs etc, good instructors good bikes safe environment to practice what more could you ask..

December 22, 2018
Unprompted review
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Reply from RJH Group

Good to hear RJH Manchester looked after you Keith. Safe riding from all at RJH

Rated 5 out of 5 stars

CBT Renewal

I renewed my CBT today with Nic and I had a great time (despite the weather).
I was a bit nervous going back to lessons - but Nic made me feel really comfortable and I just got to enjoy myself.
Thanks again.

August 10, 2018
Unprompted review
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Reply from RJH Group

Well done Liz, lets see you soon from all at RJH

Rated 5 out of 5 stars

Hello everyone

Hello everyone, Sylvia here and thanks for taking the time to read this review. I am a fully qualified CBT and DAS Instructor. I have worked for RJH for many years now and I can honestly say it is the best motorbike school around. All our instructors are passionate and DVSA Approved Motorbike Instructors. Come and meet me in Northwich where we can have a chat and discuss your biking needs. I, myself, can teach you the basics and you could even try a taster session if you are a total novice. I recommend a taster as it's a great way of getting to grips with the bike and meeting the instructors. I can teach you to ride and obtain a CBT certificate on a scooter or motorbike and then following that if you wish I can train you with the DAS scheme and help you get your full category A motorbike licence. Come and see us at one of our sites in Manchester, Blackburn or Northwich. Give Lisa a call, she is so nice and experienced and get yourself booked in and enjoy all RJH has to offer including new bikes and equipment and the joy of learning with friendly, professional instructors. Thank you and see you soon!

July 12, 2018
Unprompted review
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Reply from RJH Group

keep up the good work Sylvia ;-)

Rated 1 out of 5 stars

I found this company totally…

I found this company totally unprepared. I paid £135 for a cbt and they sent me an email to confirmed it was booked and nothing else I tried to call their mobile number no answer. Today was surposed to be my test. And now I’ve had no test £135 lighter and told I’ll have to pay again. Lisa the administration manager I doubt she’s never done customer services in her life she said to me on the phone I don’t need greef off you this time on a Sunday morning. It’s the worse customer services I’ve ever experienced she spoke to the owner all he said it’s a tricky one. Some answer that as you’ve just had £135 off me for doing nothing and then said you’ll have to rebook and pay again. I will be contacting trading standard over the the consumer rights. I told Lisa I would put in on the net she wasn’t bothered and said do whatever cowboys rip people off

July 8, 2018
Unprompted review
RJH Group logo

Reply from RJH Group

Thanks for taking the time to review RJH Motorbike Training John.

Naturally we are disappointed you felt the need to give us only 1 star,
when we really do go above and beyond to ensure your time with us is both professional and enjoyable.

I just need to clarify the following.

1) You arrived for your training course over 30 minutes late.
2) You arrived without the correct driver record documentation to support your license.
3) You were unwilling to allow our female Instructor Sylvia to resolve your query. when indeed she came up with a solution which you dismissed.
4) You subsequently verbally attacked and threatened Lisa our female booking office staff member who was only happy to assist your query and would of gone out of her way to resolve the error that was all down to you in the first place.

This sort of behaviour, and attitude to our staff is not acceptable and will not be tolerated at any level and we are confident that we went out of our way,
above and beyond to resolve your query.
Thank You.

Rated 5 out of 5 stars

I did my CBT and direct access with…

I did my CBT and direct access with RJH. I couldn't recommend them enough. From Lisa who works in the background looking all the lessons in the tests to all the instructors as well. So enjoyed doing my tests and everything and I believe I was trained without cutting corners which is really good. Would recommend these every single day of the week. what a really good set-up

April 28, 2018
Unprompted review
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Reply from RJH Group

Good work Mike, and a nice bike you have too.

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