RK MOTORS MOT CENTRE Reviews 25

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been to Raz with every one of my cars. He is such a wonderful guy who is very knowledgeable about cars. Highly recommend Raz and his business

Rated 5 out of 5 stars

Excellent workmanship, total honesty and integrity. Raz and his team simply operate a motor centre that offers the highest possible service, highest quality and at amazing prices. We have all been rip... See more

Rated 5 out of 5 stars

Used RK for MOT and 3 Year service. Great price and professional... Everything was done with speed and precision and no issues. Have already recommended to friends and family and will be using i... See more

Company replied

Rated 5 out of 5 stars

Great customer service. I brought two cars on two occasions and they've checked them for me and given a free advice. I strongly recommended this garage. Many thanks for your kindness ! Kasia A.

Company details

  1. Mechanic

Written by the company


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. I brought two cars on two occasions and they've checked them for me and given a free advice. I strongly recommended this garage. Many thanks for your kindness !
Kasia A.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

RK Motors - 5 stars

I haven’t used this garage before but was recommended RK Motors and I wasn’t disappointed. From the initial phone conversation about the issue with my car, the person I spoke to was so helpful and understanding, and when I took the car in the issue was resolved swiftly. All the staff were great. Excellent customer service, a good, honest garage! Thanks to all at RK Motors

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

I took my Old Skoda in for an MOT

I took my Old Skoda in for an MOT, and it failed on a ball joint. The mechanic showed me the wear and it was obvious it was bad. I was wondering how to get it fixed, as the next day I was headed for a motorway, and didn't fancy hopping along at 70 with a bad suspension. Then Raz the owner said "Dont worry my friend, I will get one and fit it now" He went off and came back witha ball joint, and half an hour later I was on my way with a fresh MOT. The repair was only a few quid. A1, excelent service and very cheap.

February 25, 2024
Unprompted review
Rated 1 out of 5 stars

*****AVOID*****

I've used this company for several years for my M.O.T as I had found them good/fair. However, I had such a bad experience with them yesterday (12th) when I took my VW Passat CC in for an M.O.T.
When the car was ready I went to person who does the M.O.T there and I asked him about why my child seat was an advisor on my M.O.T and instead of him explaining it to me, he told me " If I was not happy to go and see his Romanian Co-Worker for him to explain to me in my own language.

** What I find so disrespectful is that I can clearly speak very advance level of English and I was communicating in English to him and he told me to effectively go and speak to my own kind"" At least I am able to speak two languages!

At that point another mechanic came out and shouted over to me and shouted an offensive words and if I don't like it I ca ???? off.

I was quite surprised with the level of abuse I got from this company after using them for many years.

Im not spending alot, I'm doing both my cars twice a year, however if they speak/treat people in this way they will soon lose alot of customers!

I gave an honest review based on my experience and I won't use them again.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service delivery.

Excellent, professional, honest assessment of the issue with my car. Prompt and professional service delivery. Very clean and tidy waiting room for customers. This garage is the very best around here. The staffs were courteous, professional and committed to their duties.
I was blown away with the excellent service delivered.
Grateful to all the staff.

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

What an amazing garage!!

What an amazing garage!!!
Outstanding service,
I had my car serviced at a big brand garage,
I informed the garage that my brakes were making a noise and
was told the brakes were good, no problem
Ten days later the noise was getting worse,
I’m a driving instructor and I had a test the next day at 11am
And now its 7pm what could I do ?
I rang RK motcentre explained my problem
He opened up for me took a look at my car the brakes were metal to metal and not road worthy,
The next morning he went out got the parts at 8am fixed my car by 9am
Ready for pick up for test 9.30
Wow I was so lucky
If he hadn’t the boy would have lost his test and I would have had to find him another test which would have been for next year ( there’s a long waiting list )
He passed first time
All because of the over and above service from Rkmotors
One very happy driving instructor

October 4, 2023
Unprompted review
Rated 5 out of 5 stars

5* - Excellent price, excellent service, excellent people!

Absolutely amazing. Called RK Motors at 11.30am to take a look at my car (metallic sound coming from the wheel on the driver's side!). They had it up on the ramps within 10 minutes and were able to tell me the issue (broken dust shield) and had the car back by 2.30pm as I had to run back to work! Good price, very friendly and able to explain the issue to a layperson like me and able to squeeze me in as I was desperately calling around the local garages who were fully booked!

July 17, 2023
Unprompted review
Rated 5 out of 5 stars

Great workshop

Great workshop, very helpful. Had to get towed from the parking area of gatwick and they had my car back on the road just after lunch the next dat. Great service.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing staff, they helped me when my car brakes went and I needed to get home to wales that same day after my holiday. Would highly recommend, very efficient explained what parts they needed to fix my car. very clear with pricing and didn’t charge the earth to fix my car even with short notice! If I lived closer that would be my garage of choice to go to for anything for my car!! 10/10 for everything!
Thank you to all the staff you where all amazing!

January 20, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent workmanship

Excellent workmanship, total honesty and integrity. Raz and his team simply operate a motor centre that offers the highest possible service, highest quality and at amazing prices. We have all been ripped off by main dealers and the reason that my family and I have been with Raz for over 25 years is because we trust him and his team totally. Highly recommended, I would never go anywhere else.

October 2, 2021
Unprompted review
Rated 5 out of 5 stars

Had my MOT done here

Had my MOT done here, very professional staff, who knew what they were talking about and gave impartial but great advice. Will be going back in the future.

July 19, 2021
Unprompted review
RK MOTORS MOT CENTRE logo

Reply from RK MOTORS MOT CENTRE

Thank you for the 5-stars! Hope to see you again soon!

Rated 5 out of 5 stars

Used RK for MOT and 3 Year service

Used RK for MOT and 3 Year service.

Great price and professional... Everything was done with speed and precision and no issues. Have already recommended to friends and family and will be using in the future too

Prices were much fairer than other garages in local area

July 16, 2021
Unprompted review
RK MOTORS MOT CENTRE logo

Reply from RK MOTORS MOT CENTRE

Thank you for the kind review

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very honest and reliable. I'm not one to trust just anyone with my car but RK Motors I do.

More than reasonable charges too, thanks guys

July 6, 2021
Unprompted review
RK MOTORS MOT CENTRE logo

Reply from RK MOTORS MOT CENTRE

Thank you for the review. Hope to see you again soon!

Rated 5 out of 5 stars

Honest and excellent work

I always had a good experience with Raz. One of the most honest and excellent work i found after my exposer with different service center in couple of cities. My mini cooper breaks down in middle of road when i just moved to Crawley and don't know anyone. Tow van guy suggested me about this place and i am happy that i followed his suggestion. He is my go to guy. Last couple of days i heard some weird sound from wheel. I took my car to his garage around closing time. He manage to look in this problem and found it to be a very minor problem. He didn't charge anything. Raz never turn you anything down if you are going through time crunch. I recommended this place to many of my friends and collogue and never heard any complains.

May 7, 2021
Unprompted review
RK MOTORS MOT CENTRE logo

Reply from RK MOTORS MOT CENTRE

Many thanks for your review. Much appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service, I have been using this garage for years. Good honest and reliable

February 23, 2021
Unprompted review
RK MOTORS MOT CENTRE logo

Reply from RK MOTORS MOT CENTRE

Thank you for your kind review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look