My late dad had critical illness cover…
My late dad had critical illness cover and when he developed a critical terminal illness the company refused to pay out until the last few weeks of his life.
This caused my dad so much unnecessary stress and upset when he was Literally on his death bed. The money owed to him could have helped improve the last few years / months of his life immensely but instead royal London just added unnecessary stress.
All call handlers were incredibly rude unprofessional and cold hearted. This company doesn’t even deserve 1 star - avoid at all costs








