Roastar is my go-to company for the highest quality coffee bags. As a central part of our coffee company's branding, our bags need to look great and Roastar doesn't disappoint. They look fabulous an... See more
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Review summary
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Great customer service! I made a mistake on my order and immediately emailed them and left a voice message. They responded very quickly the next morning and were able to help with refunding the acc... See more
Excellent Customer Service! I can't stress enough how much of a pleasure it was working with Katrina (Rep) and Eric (Design)! They helped us navigate a few prototypes and gave us suggestions on how be... See more
Roastar provided exceptional products and customer service support. Ana Adamski is my sales rep and she is very professional, knowledgeable, and warm. She went above and beyond to assist me with findi... See more
Company details
About Roastar
Written by the company
Need fast, quality, custom-printed packaging solutions? We’ve got you covered.
Since 2011, we’ve specialized in custom-printed packaging for small businesses ready to look like a big deal. Many brands we’ve worked with (and still do) now ship nationwide and order thousands of units at a time – but that’s a far cry from our roots. Roastar started with a single digital pouch printer and a dream. That’s why we’ll always offer tiny minimum order quantities, lightning lead times, unbeatable customer support, and tools like a click-to-create design UI for all our partners without in-house designers.
Stop by our website to explore tons of packaging features, material options (including a growing list of sustainable picks), and free resource content!
Check Us Out
A little something for everyone.
Are you a hobbyist coffee roaster looking to give your smaller batches out as gifts? Maybe your coffee packaging preference is a recyclable tin can or paper tube, rather than a bag. Our growing product offerings are based on customer feedback and staying true to our award-winning innovative spirit. We’ve also created dozens of guides, videos, templates, and case studies to support and inspire you on your packaging journey!
Roastar - The Whole Package
Written by the company
Contact info
200 South 84th Avenue, 54401, Wausau, United States
- (866) 516-7247
- info@roastar.com
- www.roastar.com
4.9
Excellent
396 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience
I have worked in print for years and the process of preparing my artwork and reviewing the proofs was extremely smooth, with just enough help along the way to guide me, and the end product is perfect.
February 19, 2026
Very responsive and friendly sales reps…
Very responsive and friendly sales reps and production people. Made the process a breeze. Excellent print quality for lower minimums and speed, too.
February 13, 2026
Excellent customer service
Excellent customer service. Our account rep was extremely helpful!! The proof looks amazing!!
January 28, 2026
Great Service
Customer service is outstanding. Both my reps are always so helpful.
Easy ordering platform
February 4, 2026
Great Company
We've worked with Roastar for 4 or 5 years now and they've always been wonderful to work with.
Their website is Intuitive and whenever issues have come up they've been great at getting us taken care of and fixing any problems for the future.
February 5, 2026
Unprompted review
Excellent customer service
Excellent customer service. Katrina goes above and beyond!
January 28, 2026
Love the options and capability
Love the options and capability! Made custom coffee for my office and it's a hit!
October 21, 2025
I have been working with Amanda Davison…
I have been working with Amanda Davison for many years, and the service we receive from her is always outstanding.
February 2, 2026
Roastar provided exceptional products…
Roastar provided exceptional products and customer service support. Ana Adamski is my sales rep and she is very professional, knowledgeable, and warm. She went above and beyond to assist me with finding products that fit my needs exactly, as well as offer expert suggestions. I highly recommend Roastar and Ana!
December 1, 2025
Unprompted review
Great customer service!
Great customer service!
I made a mistake on my order and immediately emailed them and left a voice message. They responded very quickly the next morning and were able to help with refunding the accidental order. They also worked with me to expedite my actual order since we are on a very tight timeline.
Only thing to note for urgent matters is that they are only open until 2 PM PST (they close 4 PM CST).
January 15, 2026
So easy to order with you and our bags…
So easy to order with you and our bags are SO BEAUTIFUL when we use Roastar to create them. Thank you!
December 20, 2025
Miss Katrina Cliver has been my Hero!!💃
I am the owner of superchickenman-Miss Katrina Cliver has been my Hero from Day One!!💃👏her Superduper Service and Expertise with my packaging issues&questions were Amazing,and she went Above& Beyond to make sure All my orders for my Grubby spice baggies were taken care of!🙏🙌💪💪 thanks for being patient with me,I will always be a customer for life&Kudos to you and your Amazing staff as well 🌺🥰🌺God bless you,take good care!🔥🥳🤗
December 17, 2025
These folks get in and help
These folks get in and help, assist, answer questions, fix issues, follow up.......
December 11, 2025
Working with Katrina is such a blessing…
Working with Katrina is such a blessing to us and our business. If we have a hiccup she’s there .. everything is completed with such professional finesse!!Easy to talk with, and she welcomes laughter.. answers questions, and if by chance she doesn’t have an answered.. she will find the answer!! So you ask me my thoughts “KATRINA IS A STAR FOR OUR BUSINESS”
MERRY CHRISTMAS and HAVE A PROSPEROUS NEW YEAR 2026
Two Sisters at Home
Charlotte and Beverly
December 11, 2025
Customer Service Review
Adrienne Dallman came through once again in assisting me in placing an order for the Jolts for Colts 6OZ bag. I have not yet received the bags, but assume they will be the same quality as I ordered in the past.
November 24, 2025
Excellent service and product
Great experience! Fast return and edits from my feedback. Outcome was exemplary!
November 18, 2025
Under promises and over delivers
This company makes designing and reviewing products so easy
November 7, 2025
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