Robertkirbylondon Reviews 1

TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

Can cancel your booking for no reason

Cancelled a booking here for post-lockdown with out even taking the time to let me know personally or giving an explanation. Seems they bumped me to prioritise other customers but when leaving a review on Google they personally attacked me instead of taking the feedback on board! If you want no-contact booking e.g. online or over email, or some courtesy when supporting a local business, book elsewhere.

August 22, 2020
Unprompted review

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