Robertsmtrbodies Reviews 2

TrustScore 3.5 out of 5

3.5

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3.5

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 1 out of 5 stars

This place made an absolute mess of a…

This place made an absolute mess of a rear panel replacement and repairs to some rust in the boot which I paid £1760. The welding wasn't seam welded, just spotted and covered with tar sheet, and the gap between the rear bumper side and joining bodywork was all over the place, uneven gap. The panel has been joggled not seam welded and the side skirt appears to have been forced off, which has broken fixings and caused me to buy another. They screwed it back with long rusty bolts which were wrong kind, and stuck on the end with gobbo because they broke the clip which had a hidden bolt. The car was taken back after the first attempt but came back still unsatisfactory. They tried to manipulate the bumper and have left screwdriver marks and other damage. Lots of unnecessary filler used. Also tyre got punctured, and being all wheel drive I had to replace all tyres as they would only pay for that one. When I picked the car up the first time the repair side was up against a screen so I didn't notice how bad the repair actually was until I got home, and after having a good look around things just started showing up. Also bear in mind they are not accredited and not associated with the motor ombudsman or any certified good garage schemes or similar, so if anyone has a problem with a job they can just ignore you like they ignore me now. The only thing I can do is take them to small claims court at my initial expense as there are no longer any no win no fee solicitors fir consumer issues. AVOID.

June 19, 2023
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