Robert White Photographic Reviews 

344
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the highly professional staff who provide expert advice and support when choosing photographic equipment. Consumers consistently note that orders arrive promptly, are securely packaged, and that browsing products on the user-friendly website is both seamless and efficient. Buyers often highlight the extensive product knowledge and friendly demeanor of the team, making every transaction thoroughly pleasant and reassuring. Though some customers experienced minor delivery delays caused by external couriers or noted occasional packaging inconsistencies, the overall sentiment remains exceptionally positive across nearly all completed orders.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast delivery and helpful communication.... See more

Product

Reviewers mention positive feedback about product quality, noting that items arrive as described and live up... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting extremely fast shipping and secure... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, extensive knowledge, and... See more

Order

Clients share positive opinions on order, highlighting that the website is easy to navigate and the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fairly compact lens to use with my R5 Canon. With quality construction and a smooth focus wheel it's a pleasure to use. Often described as dreamy while wide open but super sharp at F5.6. Care is nee... See more

Company replied

Rated 5 out of 5 stars

Excellent BUT Well done on getting my Voightlander lens hood out to me next day. Notwithstanding that excellent service, I'd like to pull Robert White up about why everything they sell via G... See more

Company replied

Rated 5 out of 5 stars

Jack at Robert White Photographic went above and beyond helping me track down a part, that was now sadly out of production. Whilst many emails and photos were exchanged, with the thought, that maybe... See more

Company replied

Rated 5 out of 5 stars

This shop is an astonishing place. A proper photography shop A little hard to find on your first visit (you need the third and final entrance onto the industrial park). Its staff super professio... See more

Company replied


Company details

  1. Photo Shop
  2. Camera Store

Written by the company

Established in 1982, Robert White is an official supplier of Voigtlander, Arca-Swiss, Hasselblad, Toyo, Gitzo, Quantum, LEE Filters, Hasselblad, Fogg, Hedler, Tether Tools, Triggersmart & Walkstool


Contact info

4.9

Excellent

TrustScore 5 out of 5

344 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(344)

151 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful
Customs, duty etc were all handled by Robert White
geat service with wonderful and timely communication
Look forward to future purchases

July 9, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hello Stephen, thank you for taking the time to leave a review, we really do appreciate it. Pleased your order went well and everything arrived safely.

Rated 5 out of 5 stars

Good value

Good value, delivered reasonably promptly, good communication

July 17, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hello Neil, thank for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Always great service

Great products, good prices and fast shipping.

July 9, 2026
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Reply from Robert White Photographic

Hello Rob, thank you for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Recomemded.

Very good! Very helpful, communicative, efficient, fast turnaround.

July 9, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hi James, thank you for taking the time to leave a review, much appreciated.

Rated 5 out of 5 stars

Very helpful

Very helpful, knowledgeable and friendly service.

July 8, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Thank you for taking the time to leave a review. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent customer service all around…

Excellent customer service all around where by phone or email. Very prompt delivery and professional service. Robert White is an excellent retailer and I’ve always had a great experience.

July 2, 2026
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Reply from Robert White Photographic

Hi Stephen, thank you for leaving a review.

Rated 5 out of 5 stars

The best place in the UK for…

The best place in the UK for Voigtlander lenses. Arrived in good time and as expected.

June 29, 2026
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Reply from Robert White Photographic

Hello Stuart, thank you for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

The service was great as usual

The service was great as usual, but following a minor error with the paperwork, the after sales service to correct the issue was exceptional

June 30, 2026
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Reply from Robert White Photographic

Hi Dave, thank you for taking the time to leave a review, we really do appreciate it. So pleased everything was eventually resolved and your order arrived safely. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Super advice and customer service.

Super advice and customer service.

June 22, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hello Stephen, thank you for taking the time to leave a review. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Great vendor

Very quick, great stock, well packaged, very happy with Robert White

June 19, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hi Leo, thank you for taking the time to leave a review and for your continued custom.

Rated 5 out of 5 stars

Responded well to an issue

Delivery late due to courier, refunded shipping cost and kept me up to date with tracking. Can’t ask for anymore.

June 16, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hello William, thank you for taking the time to leave a review, we do appreciate it and look forward to being of service again in the future.

Rated 5 out of 5 stars

Exceptional customer service

Exceptional customer service, they made sure I got my order the next day even though I was late in the day in placing my order.

June 9, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hello Martin, thank you for taking the time to leave a review and for your continued custom. Pleased we managed to get the lens to you on time. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Great service

Great service, fast delivery. The lens itself is outstanding! Thank you

June 8, 2026
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Reply from Robert White Photographic

Hi Stuart, thank you for taking the time to leave a review, it is very much appreciated. Great to hear the lens arrived on time and is performing well :-)

Rated 5 out of 5 stars

Great interaction at all levels..

Great interaction at all levels... very professional organisation, without doubt would recommend Robert White...

June 4, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hello Kevin, thank you for taking the time to leave a review, it is very much appreciated. We look forward to being of service again in the future.

Rated 5 out of 5 stars

Thx for your order was not able to get…

Thx for your order was not able to get it in usa

June 2, 2026
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Reply from Robert White Photographic

Hi Osvaldo, thank you for leaving a review. Really pleased we could source the item for you and ship to the US. We look forward to being of service again in the future.

Rated 5 out of 5 stars

RWP facilitated a special order Fogg…

RWP facilitated a special order Fogg bag from Ell. Jack Lockyer was very helpful in coordinating shipment to the US and also provided me with some recommendations for UK based film processing for an upcoming visit there. The continuation of Fogg production is huge.

June 1, 2026
Robert White Photographic logo

Reply from Robert White Photographic

Hello Marc, thank for taking the time to leave a review, it is very much appreciated. Pleased we could assist you with the Fogg purchase. Enjoy your visit to the UK... Bring sunshine! ;-)

Rated 5 out of 5 stars

Superb service and advice

I recently visited Robert White's HQ to purchase an additional Voigtlander lens. As expected, the service and advice was first class and the firm has my unreserved recommendation!

May 22, 2026
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Reply from Robert White Photographic

Hello David, thank you for visiting and taking the time to leave such a positive review. Hope you have been enjoying the news lens! Look forward to being of service again in the future.

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