Order our exotic birds food from here every few weeks and it's delivered straight to the house within a couple of working days... And even when I made a typing error they phoned me to double check the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Promised delivery within two working days and arrived within that time period. No build instructions with Kookaburra Apple but took my wife and I an hour to build when separated in to their own co... See more
I'm so grateful to have discovered this pet store. The convenience of their extensive product selection and knowledgeable staff has made caring for my pets a breeze. The fast delivery option is a game... See more
We have dealt with Robharvey for many years. Now in our mid eighties, we only have very few birds, so consequently don't require to much bird food, (lorinectar). The service we get for our small am... See more
Still not received
not very happy about after sales…
not very happy about after sales service, found the back of one cage busted it was on bottom of pallet which could not be seen as left beside hedge, till after all cages were taken off pallet. complained to seller more or less saying it was our fault for signing
Great service.
Great service.
The cage I ordered was out of stock so ordered a different one. A refund for the price difference was in my account the following day.
Excellent service with good…
Excellent service with good communication
Excellent service as usual thank you
Very pleasant to deal with next day…
Very pleasant to deal with next day delivery will buy again
Used you in the past
Used you in the past, and at least the rings have turned up! Know its not totally in your hands and hopefully they’ll turn up this week.
Excellent service..
Excellent service... will definitely use again x
Very good service
Very good service, the item came quickly and very helpful on phone
Always a pleasure to buy from Rob Harvey
Can't fault at all
Really fast delivery, good communication before order on Facebook messenger, and top quality cage, very pleased :)
Excellent service will be back quick…
Excellent service will be back quick delivery even to the ab postcode thanks
excellent service.excellent product
excellent service.excellent product. kookaburra walnut
Very polite and helpful
Very polite and helpful
Let me know very promptly that what I ordered was not in stock I opted to wait till they had them back in stock but nice to be given a choice
Excellent product’s.
Excellent product’s, Excellent service, Excellent Company.
Have not received my goods not very…
Have not received my goods not very good.
If you want to buy anything ask them…
If you want to buy anything ask them before paying , Cuz they dont have the item and its just waste of time , they never write that the item is not available , and it takes 10 days to receive your money back :( and the service boy that his name is Nick he is just a selfish and he has no time to reply all your questions !
Very disappointed to find the cages had…
Very disappointed to find the cages had no bottom grill no cage deviding strips and some of the bottom trays were to right had to spend lots of time sanding and polishing
good product and service but poor packaging
Packaging is poor which leads to damage to the seed bags
Excellent customer service
Excellent customer service. I was kept up to date with the progress of my order and delivery. When I discovered an item was missing they dealt with it promptly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








