We chose our NEFF washer/dryer after having a dreadful experience with a major department store in London, so the contrast with R A Robertson could not have been greater. From the moment... See more
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We chose our NEFF washer/dryer after having a dreadful experience with a major department store in London, so the contrast with R A Robertson could not have been greater. From the moment... See more
Company replied
Graham & Mike fitted an integrated dishwasher we had ordered via Euronics. Arrived on time, when they said they would, and did a great job in installing the machine and putting the cabinet door on.... See more
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The company has fail to provide any sort of invoice and has completely ignore all possibility of contact from the customers. With no invoice, I cannot seem to claim from my insurance as they require i... See more
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Enquired recently about Commercial TVs for our accommodation business. Phil was extremely helpful and, even though he couldn't supply to us as we were way outside the delivery area (Somerset!), he gav... See more
Robinsons Electric based in Lancaster and Kendal are a Euronics member selling major electrical brands and Hotel Televisions at very competitive prices.
33-35 Kirkland, Kendal, Cumbria & Unit 606 Alston House, White Cross, Lancaster, Lancs, LA9 5AF, Kendal, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I sorry I can't remember the gentleman name, but he was excellent very patient with us explain how the radio we bought in very fine detail we both said my wife and l we could not I ask for more, a credit to your company.
Very pleased with the purchase, delivery and set up which was all very professional.
Good advice given on products, goods
delivered on time and fitted as required by proficient staff. Very satisfied with all
aspects of my purchase.
Rather than just using the local currys, this is a step up in the quality of advice and the level of service. Installation was free and the price was the same as online, plus i felt that supporting a local business is good too! I'm sure that if anything goes wrong I will be able to get the help i need... Excellent and highly recommended!
Phil went above and beyond to assist me with my recent purchase. Tracking of goods in transit and a follow up call to ensure all was good. Very much appreciated and I highly recommend.
Earlier this year, my TV broke down. It was under insurance and was deemed too bad to repair. This decision was given by Robinsons Electric at the request of the insurance company. They offered me a reconditioned set which was not acceptable. I visited Robinsons Electric and the gentleman in the shop phoned the insurance company and persuaded them that if they gave me £200 I would pay the balance on a new set of my choice. I did this and with a 5 year cover by Robinsons. His help was excellent and prompt. I had spent 3 weeks and many phone calls to get any action from the insurance company. Thank you.

Reply from Robinsons Electric
I have always founds Robinsons to be a friendly, efficient, helpful and reliable company. I would have no hesitation in recommending this firm.
Robinson gave me straightforward commonsense advice when I went in with a problem.
Having made the error of using a high street “big name “ shop I found Robinsons. Never again will I use anyone else for electrical goods. It’s the independent shop keeper for me.
Friendly staff who are very knowledgable about all there products
Excellent advice and service, thank you.
An excellent company providing a personal and friendly service, they were knowledgeable and helpful throughout all our dealings with them. The installation of equipment at our home was efficient and professional.
I’m writing this review following the time spent by the staff at Robinson’s. Had an issue with a Samsung tv, not bought from them, but from a large national retailer that went faulty. The store we bought it from were not interested in assisting us with the fault. So took it here to get an independent opinion! They spoke at length to Samsung drawing on their expert knowledge. As a result the tv has been repaired free of charge! I’d like to say a big thank you for your great work in securing me a successful resolution to the problem. I would recommend anyone buying a new product to visit them first before going to a big retailer, we will be in future!
I have used Robinsons over the years and found them excellent.
Helpful personal service from a local small retailer.
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