The help was great and nice. It is particularly hard to determine color from a computer screen. The only “flaw” is that a gemstone described as “intense pink” was actually very very pale pink under ar... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The help was great and nice. It is particularly hard to determine color from a computer screen. The only “flaw” is that a gemstone described as “intense pink” was actually very very pale pink under ar... See more
Company replied
As is expected, the jewery was pristine, and packed well, my wife really liked the piece. Support was responsive, and moved timelines to accomidate my asks.
Company replied
I purchased for my gf Alicia, they are beautiful! I hope to take for evaluation ASAP! But to my eye/and hers they are stunning!! I was tad disappointed the pearl earrings we discussed when I was... See more
Company replied
Rockher customer service was amazing, my lady loved her new ring. We were able to pick the perfect setting and diamond. It was great being able to pick the diamond and design know it will be custom ma... See more
Written by the company
Est. 2014 · Direct-to-Consumer Fine Jewelry · Los Angeles
Manufacturer. Gemologist. Yours.
We don't sell rings off a shelf. Every engagement ring at RockHer is custom manufactured — designed around your diamond, your vision, and your budget.
RockHer is a direct-to-consumer fine jewelry manufacturer based in Los Angeles. Since 2014, we've crafted thousands of engagement rings, wedding bands, and diamond pieces — all made to order, with no retail markups, no middlemen, and no compromise on quality.
Our team of graduate gemologists and jewelry designers works directly with you through detailed consultations — giving you the expertise of a high-end jeweler without the high-end retail price. We specialize in natural and lab-grown diamonds, and we build every ring from scratch in gold and platinum to your exact specifications.
|
Custom Manufacturing Every ring is built to order from scratch. Your setting, your diamond, your specs — no compromises. |
Direct Pricing We're the manufacturer. No retail chain, no showroom overhead. You pay what things actually cost. |
|
Graduate Gemologists Real expertise, not sales scripts. Our team knows diamonds at a technical level and will tell you the truth. |
Natural & Lab-Grown We work with both, without bias. We'll help you find the diamond that's right for you — not for our margin. |
Proprietary Technology
ROSI analyzes thousands of diamonds in real time — scoring cut quality, light performance, and value — so you can see exactly why one diamond outperforms another at the same price. No guesswork. No pressure. Just clarity.
Ready to design your ring?
RockHer.com
Custom-made fine jewelry, ethically sourced diamonds, and a 40-day return policy — backed by a manufacturer who stands behind every ring we build.
607 South Hill Street, 90014, Los Angeles, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gorgeous earrings and beautiful packaging! Fast shipping. High end quality all around! The website was elegant and easy to use. I ordered off my phone and it was seamless.
Beautiful earrings. I love them. It was a great shopping experience. Will order from them again.
Purchased a pair of earrings for the lady, and was very pleased with the purchase. The site was very easy to use, and their customer service was very helpful in picking out the gift! The lady was very happy with the gift as well. Happy lady is a happy me!!
I love Rockher! Fast shipping. Great quality. The site is excellent and the customer service even better.
Gorgeous high quality earrings! They arrived in beautiful packaging and came earlier than expected. Customer service was amazing! Was such a pleasure dealing with this company and will definitely be purchasing from them in the near future.
The site was extremely elegant, straight forward and user friendly. I would definitely recommend Rockher to friends and family. I will definitely visit this site again next time I need to get my wife a gift.
I just recieved the package I couldn’t be more pleased! It’s beautiful and exactly what I was looking for. The packaging is wonderful and the website was easy to maneuver. Amazing customer service!!!! 5 stars all around!!!!
I highly recommend this designer!
First off, the website was so easy to use, it made my experience incredibly pleasant. The jewelry that I order is absolutely beautiful. I had to get earrings for a special occasion and was nervous about buying online, since the special occasion was so soon. However, the earrings were shipped right away and they are absolutely stunning. I could not be happier with this purchase. I would definitely buy from Rockher again, and I'll also be telling all my friends about it! Thanks Rockher!!
I could not have been more pleased with the experience of ordering and receiving Jewelry via RockHer. I have been buying Jewelry from a local Jeweler for years, but after this positive experience, I am certain that I will continue to shop through RockHer and avoid the lines and hassle of traveling to local stores. Living in Canada, the online jewelry purchasing options are limited, which is what initially drew me to RockHer. The quality, experience and quick shipping (internationally) has won me over.
I can't thank the RockHer team enough for the experience. Buying Jewelry usually consists of a long drawn out process, but the RockHer team has found a way to make the experience seamless and enjoyable.
Thank you RockHer team... I will be back!
I had a great shopping experience and I will definitely recommend the site to my friends who are getting engaged.
Excellent customer service. Highly recommended.
I spent a long time searching the web for pearl studs and the quality here is top of the line. I know my mom will love the earrings.
Just placed an order. The website was easy to navigate with messaging available if you need help. The diamond intelligence makes picking a diamond fast and easy. They even have education pages so you understand what you are choosing. Great experience.
Great company to buy a ring from. Their designs are simply amazing. I ordered a French pave ring and could not be happier. Give them a try and get your ring here.
Fast shipping, easy ordering and LOVE the product! So beautiful!
Excellent service from start to finish, and very happy with the finished product as well.
Beautiful, stunning, and the online process made it simple to browse, create and design the perfect piece!
Just had a fantastic experience with RockHer. Really like using 'Rosi' which helped me figure out what type of ring I wanted to get. There were over 19K diamonds in the inventory which was narrowed down according to my specifications. I was able to see how prices changed based on the qualities I wanted and wasn't limited by a retail store's inventory.
I used the chat function and was able to get immediate answers to a few questions. Thanks RockHer for making the process so easy.
RockHer Haute Jewels delivers amazing quality! The website was clear and easy to use, the jewelry is beautify quality, and the customer service was excellent. I look forward to using RockHer Haute Jewels in the future.
The product my husband got me shipped so fast! It came secure and nicely wrapped in 2 good quality boxes. The site was clear and easy to navigate. Love my new jewelry!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.