I have been dealing with Rock Off Trade for many, many years now. They sell awesome official licensed quality music clothing that our customers just love! We order pretty much every day from them for... See more
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Been buying stock for my small shop for number of years from these guys - always pleased with items, only once had wrong item sent and was sorted quickly .Only put down to 4 stars as a lot of the t s... See more
Awful and terrible customer service. They don’t reply to emails at all. Was looking to find out how to purchase their items, never got an answer. If that’s how you treat customers then good luck (not)... See more
Company replied
Rarely receive items that differ from the product image. T-shirts can also be of very thin quality. I contacted customer service and received a reply from their supervisor. It was a mockery of me.... See more
Company details
Written by the company
Wholesale Licensed Official Music and Character Merchandise. Rock Off produces and distributes official merchandise for some of the biggest names in music & entertainment. Whether you're a distributor, independent retailer or sole trader, if you're looking to expand your existing ranges - our brands can make a massive difference to your sales. RockOff specialises in licensed music & entertainment merchandise, with a vast range of more than 600 top selling brands. We have offices and warehouses in Liverpool, United Kingdom and ship products to a world-wide customer base. We supply t-shirts, hoodies, headwear, sweatshirts, bathrobes, socks, patches, pyjamas, plectrums, slipmats, kids, baby clothing and lots more
Contact info
Unit 1, Aintree Building, Aintree Way,, L95AQ, Liverpool, United Kingdom
- 0151 525 0343
- sales@rockofftrade.com
- www.rockofftrade.com
3.3
Average
24 reviews
Replied to 66% of negative reviews
Typically replies within 24 hours
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Received my first order.
Received my first order.
A box of delights!!
Everything 10******.
Delivery, quality, print on designs, fab...
People are always too quick to leave a negative, I'm a buyer who is 'independent' and my experience is first rate.
Keep up the good work Rock Off.
Perfect!!!!
November 3, 2023
Unprompted review
Apalling customer service, even worse products
Apalling customer service bordering on malicious. AVOID AT ALL COSTS!!!
September 1, 2023
Unprompted review
Customer support is awful.
Rarely receive items that differ from the product image.
T-shirts can also be of very thin quality.
I contacted customer service and received a reply from their supervisor. It was a mockery of me.
I was so disgusted that I discarded the product.
I am satisfied with the speed of shipping and the price. However, customer service is asking for trouble.
June 19, 2023
Unprompted review
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