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Rocky Mountain ATV/MC Reviews 

4,365
•
TrustScore 4.5 out of 5

4.5

Motorsports Store
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While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Extremely disappointing customer service. Received an order with damaged, warped goods due to crushed packaging. When I reached out with photos requesting a replacement or a prepaid return label, the... See more

Rated 5 out of 5 stars

I ordered the Tusk storage box for my new 2026 Brute Force 450 ATV and I am extremely pleased with the quick setup, available storage and cool look of this storage box. We live in Southwest Arkansas w... See more

Rated 5 out of 5 stars

I've been enjoying shopping Rocky Mountain for dirt bike parts and accessories. The selection, and vehicle specific part features are a big help. They've got a good selection of brands, fast shipping... See more

Rated 5 out of 5 stars

I use Rocky Mountain for all my dirtbike and ATV needs. The rewards program has bought me many needed parts and definitely made buying expensive parts more affordable. Their customer service is seco... See more

Company details

  1. Motorsports Store
  2. Sporting Goods Store

Information provided by various external sources

Over 30,000 positive reviews on Bizratesurveys.com! Get the full picture of our customer satisfaction. We strive to have the best customer service in the industry.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(4,365)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Lies

Shipping was not free when i qualified for it.

August 8, 2024
Unprompted review
Rocky Mountain ATV/MC logo

Reply from Rocky Mountain ATV/MC

Hi Sean,

We appreciate you taking the time to leave us a review. We are very sorry for any inconvenience this may have caused. I took a look into this and show that your order was shipped to Canada. The free shipping offer on our website only applies to the lower 48 United States. There are different shipping costs for international orders, and orders shipping to Alaska and Hawaii. If you have any questions, please feel free to email us at reviews@rockymountainatv.com or call us at 1-800-336-5437 and we will be happy to help you. Thank you so much!

Rated 5 out of 5 stars

Talk to a real person ..... who's helpful!

Have had to talk to real people at Rocky Mountain ATV on a couple of occasions. Once it was a faulty product that the staff talked me through the fix then gave me Quick $ for my trouble. This time had an issue with checking out. Awesome phone system .... you can get an actual human, who is here in the States, right away, and they are helpful!!! Please never change ........

August 5, 2024
Unprompted review

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